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RemoteView

RemoteView

Overview

What is RemoteView?

RemoteView provides a way to remotely access and control remote PCs and mobile devices, from anywhere in the world.RemoteView is a service that lets users remotely access computers and mobile devices through an internet connection, regardless of time and place.…

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Learn from top reviewers

Low latency, Highly Secure, Improves our ROI by Being Able to Deliver a Higher Level of Technical Support

Rating: 10 out of 10
December 8, 2022
IncentivizedVetted ReviewVerified User
RemoteView helped me in my day-to-day responsibilities at work by allowing me to quickly remotely manage, view, and control another user's device, regardless of where the end ...
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Verified user
Strategist
RemoteView2 years of experience
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Pricing

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RemoteView Standard

$3.99

Cloud
per month device

RemoteView Enterprise

$6.50

Cloud
per month per device

RemoteView Server

From $20000+

On Premise
one-time fee per installation

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://content.rview.com/en/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

RemoteView Gauges Demo

YouTube

RemoteView Jquery Demo

YouTube
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Product Details

What is RemoteView?

RemoteView provides a way to remotely access and control remote PCs and mobile devices, from anywhere in the world.

RemoteView is a service that lets users remotely access computers and mobile devices through an internet connection, regardless of time and place. The user can control computers and mobile devices by installing the agent on remote computers, Android devices, and servers.
  • Group device and users
  • Mass device control
  • Record device screen
  • Permission by user
  • Usage statistics
  • Real-time monitoring

RemoteView Screenshots

Screenshot of Smart work from anywhere.Screenshot of Support from a browser.Screenshot of 3 types of deployment.Screenshot of Plenty of advanced features.Screenshot of Control from or to a mobile device.Screenshot of Applicable to various fields.Screenshot of Performance is the key.

RemoteView Videos

Visit https://youtu.be/YSTmEPcwSZ4 to watch RemoteView video.

Visit https://youtu.be/hvNBAXRH0rM to watch RemoteView video.

Visit https://youtu.be/uUvqXfOY-x0 to watch RemoteView video.

RemoteView Competitors

RemoteView Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesAll countries
Supported LanguagesEnglish, Korean, Japanese, Chinese, Spanish and more.

RemoteView Downloadables

RemoteView Customer Size Distribution

Consumers20%
Small Businesses (1-50 employees)10%
Mid-Size Companies (51-500 employees)20%
Enterprises (more than 500 employees)50%
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Comparisons

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Reviews and Ratings

(1)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

RemoteView has proven to be an effective solution for businesses and individuals looking for remote access and user management capabilities. Users have found that adopting RemoteView has allowed them to solve customer problems faster, saving both time and money. With its affordable price point, businesses have been able to utilize the software to provide remote support and assistance to their customers.

IT professionals have chosen RemoteView as their preferred remote access provider after conducting research and finding that it meets their needs. While some users feel that there are alternative free apps that offer similar functionality, they acknowledge that RemoteView provides a reliable and cost-effective solution.

One key use case of RemoteView is the ability to remotely wipe PCs, which has become essential in ensuring data security and privacy for many users. Additionally, RemoteView is used both for personal and business purposes, allowing users to connect to their work PCs from home and assist customers remotely. This flexibility has proven valuable in day-to-day responsibilities at work by enabling quick remote management, viewing, and control of devices for troubleshooting and support purposes.

Furthermore, RemoteView has been particularly useful in supporting customers with ChromeOS enrollment questions. Its intuitive interface and seamless integration with ChromeOS have made it a go-to solution for users encountering enrollment issues. Overall, RemoteView's versatility, affordability, and user-friendly features make it a valuable tool for businesses and individuals looking for reliable remote access solutions.

Easy Setup and User-Friendly Interface: Users have found that the setup and usage of RemoteView are easy, with an intuitive and straightforward user interface. Several reviewers have mentioned this as a positive aspect of the software.

Robust Features for Remote Monitoring: Many users appreciate the robust features offered by RemoteView, allowing them to monitor their devices and environment from anywhere. This comprehensive solution for gathering data from multiple locations has been praised by several reviewers.

Convenient Remote Connection: The convenience of being able to remotely connect to another computer from anywhere is highly valued by users. Reviewers have expressed their appreciation for this feature, which saves them time and provides smooth control and access to different devices such as smartphones, tablets, laptops, and desktops.

High Cost of Subscription: Some users have expressed dissatisfaction with the cost of the RemoteView subscription, stating that it is pricey for their budget. They believe that the price could be more affordable or competitive in relation to similar services.

Lack of Responsive Customer Support: According to one user, the customer support team of RemoteView has been reported as lacking responsiveness. This can lead to frustration when users encounter issues or require assistance, as they may experience delays in getting their concerns addressed.

Limited Advertising and Promotion: There is a suggestion from a user that RemoteView should invest more in advertising and promotion. They feel that the software is not well-promoted compared to its competitors, which could potentially hinder its visibility and adoption among potential customers.

Reviews

(1-1 of 1)
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Low latency, Highly Secure, Improves our ROI by Being Able to Deliver a Higher Level of Technical Support

Rating: 10 out of 10
Incentivized
December 08, 2022
Verified User
Vetted Review
Verified User
RemoteView
2 years of experience
Use Cases and Deployment Scope
RemoteView helped me in my day-to-day responsibilities at work by allowing me to quickly remotely manage, view, and control another user's device, regardless of where the end user is. This is extremely helpful when we are troubleshooting any errors or enrollment errors with any OS, but specifically when we support our customers with ChromeOS enrollment questions.
Pros and Cons
  • Smoother control/access
  • Ability to control smartphones, tablets, laptops, desktops
  • Works with multiple browser options (Chrome, Firefox, Edge, Safari)
Likelihood to Recommend
RemoteView is a technical customer success expert's dream. It allows us to remotely view, gain access, and control/modify a device that we do not have physical access to. On customer calls, we are able to log into the customers' Google admin console and help correct some issues on the client side, which leads to higher customer satisfaction when working with our company. RemoteView removes the necessity to be on-site with the user and their device and greatly increases our output.
Most Important Features
  • Privacy controls (screen lock/hiding the screen, user access)
  • Lower latency compared to old versions
  • Ability to view, manage and control devices that we don't have physical access to
RemoteView Feature Ratings
Remote Administration (14)
70%
7.0
Screen sharing
100%
10.0
File transfer
100%
10.0
Instant message
100%
10.0
Secure remote access with Smart Card authentication
N/A
N/A
Access to sleeping/powered-off computers
N/A
N/A
Over-the-Internet remote session
100%
10.0
Initiate remote control from mobile
100%
10.0
Remote management of servers & workstations
100%
10.0
Remote Active Directory® management
N/A
N/A
Centralized management dashboard
N/A
N/A
Session record
100%
10.0
Annotations
90%
9.0
Monitoring and Alerts
90%
9.0
Multi-platform remote control
100%
10.0
Return on Investment
  • Allows us to support our customers/users who are not physically on-site
  • Increases our ability to support customers, regardless of where they are
  • Customer satisfaction is greatly improved due to quality of support delivered
Alternatives Considered
TeamViewer had issues in the past with latency, and for that reason, we switched over to RemoteView. It seems quite clear now that RemoteView has the strongest feature set in this space, and has greatly corrected the latency issues. I am not sure if TeamViewer is still used today, but we are very happy with the feature set that RemoteView offers our company. We are able to improve our ROI based on the features we get from this software.
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