RemoteView vs. TeamViewer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RemoteView
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
RemoteView provides a way to remotely access and control remote PCs and mobile devices, from anywhere in the world. RemoteView is a service that lets users remotely access computers and mobile devices through an internet connection, regardless of time and place. The user can control computers and mobile devices by installing the agent on remote computers, Android devices, and servers. Group device and users Mass device control Record…
$3.99
per month device
TeamViewer
Score 8.3 out of 10
N/A
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
$24.90
per month (billed annually)
Pricing
RemoteViewTeamViewer
Editions & Modules
RemoteView Standard
$3.99
per month device
RemoteView Enterprise
$6.50
per month per device
RemoteView Server
From $20000+
one-time fee per installation
Remote Access
$24.90
per month (billed annually) 1 Licensed User
Business
$50.90
per month (billed annually) 1 Licensed User
Premium
$102.90
per month (billed annually) 15 Licensed Users
Corporate
$206.90
per month (billed annually) 30 Licensed Users
Offerings
Pricing Offerings
RemoteViewTeamViewer
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeOptional
Additional Details** RemoteView Server pricing is calculated as [one-time server software fee] + [one-time per device license fee] + [optional yearly maintenance] ** SaaS plan's device can be Windows / Mac PC or Android / iOS mobile devices.
More Pricing Information
Community Pulse
RemoteViewTeamViewer
Considered Both Products
RemoteView
Chose RemoteView
TeamViewer had issues in the past with latency, and for that reason, we switched over to RemoteView. It seems quite clear now that RemoteView has the strongest feature set in this space, and has greatly corrected the latency issues. I am not sure if TeamViewer is still used …
TeamViewer
Chose TeamViewer
First of all, the biggest advantage is that it runs directly in Chrome without installation. This is a really big plus. I can focus more on security on my PC. Just because it has a lot of features doesn't mean it's good. Ultimately, users should be able to use it conveniently …
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
RemoteViewTeamViewer
Remote Administration
Comparison of Remote Administration features of Product A and Product B
RemoteView
9.8
1 Ratings
17% above category average
TeamViewer
8.2
432 Ratings
8% below category average
Screen sharing10.01 Ratings00 Ratings
File transfer10.01 Ratings8.5402 Ratings
Instant message10.01 Ratings8.1369 Ratings
Over-the-Internet remote session10.01 Ratings00 Ratings
Initiate remote control from mobile10.01 Ratings00 Ratings
Remote management of servers & workstations10.01 Ratings00 Ratings
Session record10.01 Ratings8.3274 Ratings
Annotations9.01 Ratings7.088 Ratings
Monitoring and Alerts9.01 Ratings00 Ratings
Multi-platform remote control10.01 Ratings00 Ratings
Access to sleeping/powered-off computers00 Ratings7.1272 Ratings
Best Alternatives
RemoteViewTeamViewer
Small Businesses
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Score 9.8 out of 10
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Score 9.8 out of 10
Medium-sized Companies
NinjaOne
NinjaOne
Score 9.3 out of 10
ConnectWise ScreenConnect
ConnectWise ScreenConnect
Score 8.9 out of 10
Enterprises
Remote Desktop Services
Remote Desktop Services
Score 9.1 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RemoteViewTeamViewer
Likelihood to Recommend
10.0
(1 ratings)
8.4
(483 ratings)
Likelihood to Renew
-
(0 ratings)
9.8
(62 ratings)
Usability
-
(0 ratings)
9.4
(56 ratings)
Availability
-
(0 ratings)
9.1
(4 ratings)
Performance
-
(0 ratings)
9.1
(4 ratings)
Support Rating
-
(0 ratings)
9.3
(50 ratings)
In-Person Training
-
(0 ratings)
9.1
(2 ratings)
Online Training
-
(0 ratings)
9.1
(4 ratings)
Implementation Rating
-
(0 ratings)
8.3
(42 ratings)
Configurability
-
(0 ratings)
9.1
(3 ratings)
Ease of integration
-
(0 ratings)
9.1
(4 ratings)
Product Scalability
-
(0 ratings)
9.1
(4 ratings)
Vendor post-sale
-
(0 ratings)
7.4
(4 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(4 ratings)
User Testimonials
RemoteViewTeamViewer
Likelihood to Recommend
Rsupport
RemoteView is a technical customer success expert's dream. It allows us to remotely view, gain access, and control/modify a device that we do not have physical access to. On customer calls, we are able to log into the customers' Google admin console and help correct some issues on the client side, which leads to higher customer satisfaction when working with our company. RemoteView removes the necessity to be on-site with the user and their device and greatly increases our output.
Read full review
TeamViewer
It is well suited if the team members work remotely and need constant collaboration and communication throughout the development cycle. It is so helpful for Systems Engineers in the Software industry to resolve laptop and computer issues. It is also helpful for troubleshooting hardware issues like printers, scanners, server racks, and more. It is less suited if the teams are small and no remote access or group calls are needed, they could very well use telephones and mobile phones.
Read full review
Pros
Rsupport
  • Smoother control/access
  • Ability to control smartphones, tablets, laptops, desktops
  • Works with multiple browser options (Chrome, Firefox, Edge, Safari)
Read full review
TeamViewer
  • Allows remote login on to systems where the user doesn’t have to have their email established to open a link.
  • It uses the full monitor instead of a browser
  • File transfers are a breeze
  • Chat functionality works well too
  • Multiple sessions at once and viewing multiple monitors easily
Read full review
Cons
Rsupport
  • Latency is much better than previous versions of RemoteView, but could always use some improvements
Read full review
TeamViewer
  • We are very happy about the TeamViewer functionality and recognize a lot of advanced functionality in comparison with Anydesk for example.
  • It's fast and very reliable.
  • We think that TeamViewer is a very secure platform.
  • We like to use new feature and functions when they get available.
Read full review
Likelihood to Renew
Rsupport
No answers on this topic
TeamViewer
We will definitely renew our TeamViewer software license when the time comes. This service works and does not matter on what device you are trying to control (it depends on the license), and it is very responsive and does not seem to use up a lot of data.
Read full review
Usability
Rsupport
No answers on this topic
TeamViewer
Compared to other products I've used (ConnectWise Control), TeamViewer is harder to set up and get connected. It is especially difficult to set up "permanent" unattended remote access, where you want to be able to connect to and control a remote computer without having to exchange codes and passwords every time you connect.
Read full review
Reliability and Availability
Rsupport
No answers on this topic
TeamViewer
Always available if setup correctly.
Read full review
Performance
Rsupport
No answers on this topic
TeamViewer
The application is built on VNC which is a very stable technology.
Read full review
Support Rating
Rsupport
No answers on this topic
TeamViewer
the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
Read full review
In-Person Training
Rsupport
No answers on this topic
TeamViewer
As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
Read full review
Online Training
Rsupport
No answers on this topic
TeamViewer
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
Read full review
Implementation Rating
Rsupport
No answers on this topic
TeamViewer
No nothing that really sticks out. For the most part I have only had to uninstall and reinstall application a couple of times when I hit a glitch. I will say that on a MAC it is a little harder to implement due to Apple's Permissions that need to be set. Sometimes it needs the client to intervene to get those permissions set.
Read full review
Alternatives Considered
Rsupport
TeamViewer had issues in the past with latency, and for that reason, we switched over to RemoteView. It seems quite clear now that RemoteView has the strongest feature set in this space, and has greatly corrected the latency issues. I am not sure if TeamViewer is still used today, but we are very happy with the feature set that RemoteView offers our company. We are able to improve our ROI based on the features we get from this software.
Read full review
TeamViewer
Horses for courses they say but all around, TeamViewer is the best software for remote management, period. Pulseway's remote desktop can work well on the phone app but on a desktop, it is often unreliable and drops connections. AnyDesk is not appropriate for our business and is only good on a case-by-case basis.
Read full review
Scalability
Rsupport
No answers on this topic
TeamViewer
Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
Read full review
Return on Investment
Rsupport
  • Allows us to support our customers/users who are not physically on-site
  • Increases our ability to support customers, regardless of where they are
  • Customer satisfaction is greatly improved due to quality of support delivered
Read full review
TeamViewer
About 2 - 3 months
  • Average Effective/workable time of a team member has increased because the team member does not to wait for the IT team do the installment of any software and hand the laptop over again.
  • Cost for the alternate laptops have been reduced, since there is less requirement now to handover a backup PC for the employees until the current PC's issue is resolved, if it's software issue.
  • Cost of the transport, electricity and building maintenance, has reduced, since the remote working option for the employees is available with the TeamViewer.
Read full review
ScreenShots

RemoteView Screenshots

Screenshot of Smart work from anywhere.Screenshot of Support from a browser.Screenshot of 3 types of deployment.Screenshot of Plenty of advanced features.Screenshot of Control from or to a mobile device.Screenshot of Applicable to various fields.

TeamViewer Screenshots

Screenshot of Connect to devices and provide remote support.Screenshot of All devices are a few clicks away.Screenshot of Monitor and manage devices proactively.Screenshot of Screenshot of Gain visibility into IT by tracking assets.