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Retainly

Retainly

Overview

What is Retainly?

Retainly is an automated engagement platform that helps businesses maximize customer retention. The app enables users to automate emails, web push notifications, and SMS messages to retain customers and drive lifetime value.Retention & LTV: Increasingly business leaders are…

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Recent Reviews

Cool platform from Ukraine!

9 out of 10
June 15, 2022
Retainly is a cool engagement automation tool to nurture customers. It helped me to send tailored communication to the community of my …
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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://retainly.app/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $15 per month per user
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Product Details

What is Retainly?

Retainly is an automated engagement platform that helps businesses maximize customer retention. The app enables users to automate emails, web push notifications, and SMS messages to retain customers and drive lifetime value.


Retention & LTV:

Increasingly business leaders are expecting marketing and product teams to play a key role in the growth – and customer retention is the critical platform on which growth is built. Retainly helps send targeted and automated communications to integrate customer comms workflows; launch new offers; promote discounts; cross-sell products and services; increase loyalty and improve retention.


Ease-of-use:

The vast majority of marketers only use 10-15% of their available marketing tech stack, because it is too complex to work with – often requiring the support of their IT department. So the vendor states Retainly has been built with ease of use in mind, to help users execute impactful campaigns without the hassle.

Save time:

Product and marketing teams are stretched and increasingly asked to do more with less. Often campaigns take too long to get to market because of fragmented tools and overly complex features. Retainly offers tools to help the user run campaigns quickly. It also integrates with CRMs and other tools.

All-in-one:

Many businesses are using different platforms that aren’t integrated. This results in cumbersome, manual processes and data siloes. It also means needing to learn how to use many disparate tools. Retainly is an engagement platform with drip marketing functionality, which allows users to engage with customers across multiple channels. Users work with a single set of customer data – to segment, analyze, and report on.

Retainly Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

Additional Features

  • Supported: Advanced Customer Segmentation
  • Supported: Omni-channel communication: Emails, SMS, Web Push, Web Hooks, Messengers

Retainly Screenshots

Screenshot of Here you can access your project overview and other important project-wide information.Screenshot of Create simple and extended dynamic Segments.Screenshot of Create new and manage existing workspaces.Screenshot of Connect Retainlys' and 3d party integrations.Screenshot of Access and create automated workflows, review workflow analytics.

Retainly Integrations

Retainly Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish
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Comparisons

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Reviews and Ratings

(2)

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
We used Retainly to improve customer retention. As it is a Marketing Automation tool, we needed it to build well-performing communication with our customers aiming to keep the bounce rate as low as possible. We needed a tool that would allow us to perform A/B tests (email&webpush) within one workflow.
  • Segments creation
  • Workflow creation
  • Workspace creation
  • Analytics can be improved.
As for me, the workflow creation process is just great. It allows for creating custom interaction with the client base. Also, our team adored the way A/B tests can run as part of different workflows.
  • Customer retention improvement.
  • Less manual intervention to manage campaign.
Email & Online Marketing (8)
87.5%
8.8
WYSIWYG email editor
100%
10.0
Dynamic content
100%
10.0
Ability to test dynamic content
100%
10.0
A/B testing
100%
10.0
Mobile optimization
N/A
N/A
Email deliverability reporting
100%
10.0
List management
100%
10.0
Triggered drip sequences
100%
10.0
Lead Management (4)
50%
5.0
Lead nurturing automation
100%
10.0
Lead scoring and grading
N/A
N/A
Data quality management
N/A
N/A
Automated sales alerts and tasks
100%
10.0
Campaign Management
N/A
N/A
Social Media Marketing
N/A
N/A
Reporting & Analytics (3)
100%
10.0
Dashboards
100%
10.0
Standard reports
100%
10.0
Custom reports
100%
10.0
Platform & Infrastructure (5)
40%
4.0
API
100%
10.0
Role-based workflow & approvals
100%
10.0
Integration with Salesforce.com
N/A
N/A
Integration with Microsoft Dynamics CRM
N/A
N/A
Integration with SugarCRM
N/A
N/A
Retainly has a unique and better workflow creation process.
1
Score 9 out of 10
Vetted Review
Verified User
Retainly is a cool engagement automation tool to nurture customers. It helped me to send tailored communication to the community of my Bizi book club. I really enjoyed setting up the automated flows, which gives me some space for creative work instead of spending hours on routine processes.
  • Email Automation
  • Customer Base segmentation
  • Omnichannel communication
  • Automated communication flows
  • Analytics can be improved
Retainly allowed me to take customer engagement to the next level. I felt an advantage of its low-code functionality, user-friendliness, intuitive automation, and pre-built integrations with a range of other marketing tools. I saw a noticeable difference in my marketing performance and customer retention results after almost 2 months of usage. As a marketer, I managed to automate heavy manual effort to run marketing my campaigns.
  • Set - up automated workflow sequences across the customer journey
  • Less manual intervention to manage campaign
  • 15 % Reduce of drop-offs in the customer experience
Email & Online Marketing (8)
78.75%
7.9
WYSIWYG email editor
80%
8.0
Dynamic content
90%
9.0
Ability to test dynamic content
90%
9.0
A/B testing
50%
5.0
Mobile optimization
40%
4.0
Email deliverability reporting
90%
9.0
List management
90%
9.0
Triggered drip sequences
100%
10.0
Lead Management (4)
97.5%
9.8
Lead nurturing automation
100%
10.0
Lead scoring and grading
100%
10.0
Data quality management
90%
9.0
Automated sales alerts and tasks
100%
10.0
Campaign Management
N/A
N/A
Social Media Marketing
N/A
N/A
Reporting & Analytics (3)
83.33333333333334%
8.3
Dashboards
70%
7.0
Standard reports
90%
9.0
Custom reports
90%
9.0
Platform & Infrastructure (5)
54%
5.4
API
100%
10.0
Role-based workflow & approvals
100%
10.0
Integration with Salesforce.com
70%
7.0
Integration with Microsoft Dynamics CRM
N/A
N/A
Integration with SugarCRM
N/A
N/A
Retainly is more user-friendly and less complicated than eSputnik. Retainly does not have odd features you do not need. eSputnik has more email templates and that is why I used to like it a lot. But for me, Retainly is more comfortable now.
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