TrustRadius: an HG Insights company

Reviews.io

Score7.9 out of 10

10 Reviews and Ratings

What is Reviews.io?

Reviews.io is a powerful review collection and management tool that helps businesses grow their online reputation. With features such as Merchant Review Collection, Product Review Collection, and In-Store Review Collection, Reviews.io has customizable solutions for individual business needs. The technology allows companies to collect merchant, company, and product reviews from genuine customers and share them on Google through its licensing agreement with the search engine giant.

One of the strengths of Reviews.io lies in its easy-to-install widgets and APIs that allow users to add reviews to their website quickly. Additionally, it offers modules for leading platforms like Shopify or Magento, making integration effortless. By displaying reviews prominently on search engines like Google, companies will improve click-through rates while decreasing cost per click advertising costs simultaneously.

Reviews.io also provides tools to transform customer feedback into compelling display ads for both Facebook Ads and Google Display Network Ads formats; further increasing word-of-mouth sales generation potential. Companies can even collect photo reviews directly from customers which have a direct impact on conversion as shoppers rely more on visual content nowadays than ever before. Overall, Reviews.io equips businesses with everything they need to bolster brand reputation through effective review collection and management strategies tailored to their specific marketing goals.

Reviews.io gives us everything we need to collect reviews

Pros

  • Widget library with customizable, mobile-friendly widgets.
  • Custom widgets can be built for you.
  • WYSIWYG and HTML email templates.
  • Instagram and UGC gallery included.
  • Sync your product catalog via Merchant Center.

Cons

  • Setting up isn't hard, but the documentation conflicts with itself sometimes.
  • They reference a BigCommerce app that isn't available (yet).

Return on Investment

  • Increased customer trust through verified company and product reviews.

Alternatives Considered

Trustpilot, ResellerRatings and Yotpo

Other Software Used

BigCommerce, Google Ads (formerly AdWords), Facebook for Business, Moz Link Explorer (formerly Open Site Explorer), Google Optimize