Name: Revinate
Rating: 7 (7 reviews)
Author: Revinate

Help Desk

Web and Video Conferencing

Customer Support

Batch Management Software

Cross-Browser Testing

Functional Testing

Mobile App Development

PHP Frameworks

Product Analytics

Development

Learning Management

Online Proctoring Software

Education

Board Management

Business Intelligence (BI)

Collaboration

Data Discovery and Visualization

Payment Facilitation

Policy Management

Privacy Policy Generators

Enterprise

Accounting

Accounts Payable

CTRM

Online Trading

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Compliance

HR Management

Payroll

Recruitment Agency

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Design

Cloud Migration

Cloud Storage

Container Management

Content Delivery Networks (CDN)

Data Analytics  and BI Services

Data Warehouse

DevOps

Distributed Denial of Service (DDoS) Protection

Embedded Business Intelligence (BI)

Fraud Detection

Incident Response

Integration Platform as a Service (iPaaS)

Managed Public Cloud Infrastructure

Mobile Identity

Network Performance Monitoring

Platform-as-a-Service (PaaS)

Privileged Access Management

Requirements Management

Technology Scouting Software

Traffic Switching

Unified Communications Monitoring

Workload Automation

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Landing Page

Marketing Automation

Online Reputation Management

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales

Cloud Access Security Brokers

Secure Access Service Edge (SASE)

Security

Dental

Direct Secure Messaging

Intelligent Document Processing

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Revinate

Hotel management software systems typically have many capabilities and are, in this respect, similar to ERP systems which are sometimes used instead.

Hotel Management

Likelihood to Recommend

Revinate provides email marketing and guest feedback software for hotels. The company was founded in 2009 and is headquartered in San Francisco, California.

Google Analytics

Squarespace

ManyChat

Creative Director

Revinate 2020-08-13 11:55:12

Salesforce Sales Cloud

Salesforce Marketing Cloud Social Studio (retiring)

Salesforce Marketing Cloud Email Studio, on marketing cloud

Revinate 2021-06-22 06:46:08

SurveyMonkey

Microsoft Access

Microsoft Exchange

Oracle Hospitality - MICROS POS

Oracle Retail

Revinate & Social Content Manager

Revinate 2018-02-27 12:21:51

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Little cumbersome

Direct access

Customer service

Cumbersome at times

Report creation

Landing pages

User friendly

Create landing pages

Much training

Html code

Email platforms

Analytics reporting

No coding

Reporting options

Coding experience

Areas of interest

List segmentation

Audience segmentation

Ease of use

Home

Hotel Management Software

Hotel Sorrento uses Revinate to monitor our reviews and send out email campaigns to our email list. We are able to generate brand.com traffic with the marketing side of Revinate and keep track of feedback from our guests on the Reputation side.

The audience segmentation is excellent. I use this the most since I create targeted, segmented campaigns.
Ease of use if you have experience with other email platforms.
Analytics reporting.

The email design area is a little cumbersome at times.
I wish there was a way to create Landing Pages linked to automations like Mailchimp has, that I could then add to our website via HTML code or integration.
I wish I could integrate Revinate with Facebook Ads so I could optimize my lead gen efforts.

Our ROI with Revinate has helped us take back some of our OTA revenue, and for the first time ever, our brand.com revenue outpaced our OTA revenue, due to our email campaigns. We are a small indie hotel and this is crucial for us.

Google Analytics, Squarespace, Mailchimp, ManyChat

We use Revinate as an email service provider for our hotel clients. It helps us send timely, relevant and personalized email marketing campaigns that capture the attention of our hotel guests. We send promotional emails, automated emails, and use their reporting platform as well. It also has an upsell feature that we use heavily for our transactional email sends.

No coding experience required
List segmentation
Upsell options

Ease of use, it is very user friendly
Design capabilities
Transactional emails

Increase subscriber numbers
Increased open rate
Increased click through rate

Salesforce Marketing Cloud Email Studio, Mailchimp and TravelClick iHotelier Suite

Revinate is used across all of the Wyndham Organization. Our specific hotel uses it within every department to monitor and maintain guest service standards. We monitor many different departments using Revinate and how those departments are performing in the eyes of our guests and conference clients.

Filters all guests reviews into one place.
Allows us to respond to guest reviews easily.
Revinate has a multitude of reporting options and functionality that allow us to dig down to key areas of interest.

Streamline how we answer reviews further. I feel like we should not have to log into Revinate and log into third party sites to answer reviews. Revinate would have partnerships with these third parties to streamline the review answering process.
I also don't like how Revinate will not give direct access to Wyndham franchise users. We have to log into a MyPortal account and then into Revinate using the MyPortal link. It would be more efficient to have direct access and capabilities.
Make your report creation area user-friendly. You don't offer much training or help assistance in learning to create reports.

I would not know this financial information directly.
I can tell you that Revinate is a vital tool in tracking all the possible reviews being sent in my our guests. We receive over 600 reviews per month from outlets all over the web and this program helps us monitor all of them in one place.
We receive data from all over (i.e. booking.com, Orbitz, Expedia, Travelocity, WynReview, TripAdvisor, Google, etc.)

Microsoft Access, Microsoft Exchange, MICROS PoS

Revinate

Overview

What is Revinate?