Email for Hotel Clients
July 02, 2021

Email for Hotel Clients

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Revinate

We use Revinate as an email service provider for our hotel clients. It helps us send timely, relevant and personalized email marketing campaigns that capture the attention of our hotel guests. We send promotional emails, automated emails, and use their reporting platform as well. It also has an upsell feature that we use heavily for our transactional email sends.
  • No coding experience required
  • List segmentation
  • Upsell options
  • Reporting
  • Automation
  • Customer service
  • Ease of use, it is very user friendly
  • Design capabilities
  • Transactional emails
  • Increase subscriber numbers
  • Increased open rate
  • Increased click through rate
Revinate is perfect for our small-to-medium sized hotel clients who do not need a more advanced ESP. If you have a larger client that needs more advanced features, I would suggest using Salesforce. If you require more in-depth reporting and automation features for a small to mid sized client, Mailchimp is also a great choice. I do not recommend TravelClick for any clients.

Do you think Revinate delivers good value for the price?

Yes

Are you happy with Revinate's feature set?

Yes

Did Revinate live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Revinate go as expected?

I wasn't involved with the implementation phase

Would you buy Revinate again?

Yes

Revinate is a great platform for smaller-sized hotels who do not need the advanced functionalities of a larger ESP like Salesforce Marketing Cloud. You do not need coding experience, but if you would like to custom-code your emails you can do so. The automation features leave room for improvement as does its reporting features.