Saba Cloud (legacy) Reviews and Ratings

Rating: 8.5 out of 10

Score

8.5 out of 10

Community insights

TrustRadius Insights for Saba Cloud (legacy) are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Integration of social aspects: Users appreciate Saba's integration of social aspects within the platform, allowing for a community of learners and collaboration. Several reviewers have highlighted this feature as a key strength.
Excellent customer support: Saba's customer support is highly regarded by users, with reviewers praising the attentive, caring, and eager-to-help personnel. The support teams are knowledgeable and prompt in finding solutions.
Intuitive and configurable nature: The intuitive and configurable nature of Saba Cloud is valued by users. Reviewers find it easy to navigate the platform and sign up for classes. Additionally, the flexibility in training delivery is seen as a positive aspect. Some users have specifically mentioned that they appreciate the system's ability to be used for more than just training modules.

Reviews

50 Reviews

Excellent Learning Management Platform

Rating: 9 out of 10

Incentivized

March 9, 2023

Use Cases and Deployment Scope

We have rebranded our Saba Cloud platform to be both our Learning Management System and our Performance Management System. We are using it for both career development and pay for performance. We have ties with both LinkedIn Learning and FranklinCovey which means that users of the platform have thousands of learning opportunities. And we have taken the competencies and accountabilities from our job descriptions and turned them into the skills for each employee for evaluation purposes.

Pros

Integrate with external learning providers.
Be responsive to customer suggestions.
Provide detailed learning opportunities for users and admins.

Cons

Limited flexibility in their programming can reduce UX enhancement options.
Probably could use a small company (under 150 employees) version that is streamlined.

Likelihood to Recommend

I think that Saba Cloud is well suited to any environment but probably would be better in a larger environment to fully use its features. Because it integrates so well with external learning suppliers and HR systems, it also well suited for any technological environment. Because it is not as intuitive it may be difficult for some end users to adapt to the system.

Jeffrey Naftal

Human Resources Business Partner in Human Resources at American Society for Microbiology (51-200 employees)

Vetted Review

3 years of experience

Verified on LinkedIn

Saba Cloud - LMS that anyone can understand

Rating: 9 out of 10

Incentivized

January 30, 2023

Use Cases and Deployment Scope

We are currently using saba cloud as our primary learning management system. It does provides all the required functionalities for an organization to assign or remove mandatory or product trainings. It helps business to configure their own set of email notifications as per the domain. It is very user-friendly and makes your life easier.

Pros

Great Vendor Support
Dedicated help page for all questions
Community page for all users - where you can ask/answer/discuss

Cons

Account managers should be more pro-active or know the product well rather then depending on engineers all the time.
Course level notification configurations should be made easier

Likelihood to Recommend

We were able to track all learning assignments in detail or provide single report access to non-admins/managers to track the completions.

Workspaces has been a great help. HTML is simple. We could put together all the required class links with details in workspace page and provide the links.

It is very user-friendly as for admin or end-user

Verified User

Administrator in Information Technology (10,001+ employees)

Vetted Review

9 years of experience

Fan of the system

Rating: 10 out of 10

Incentivized

October 26, 2022

Use Cases and Deployment Scope

Saba Cloud is used as our primary LMS within the business and has been the first purchase of a dedicated LMS. We currently use learning and have started rolling out skills over the last few months to aid competency as well as pushing performance for PDR's.

LXP and Succession will be our next areas to review and implement.

Pros

Flexible in configuring to specific uses
Ability to tie learning, skills and performance together
Options of integrations with other platforms

Cons

Admin area is quite dated and clunky
More flexibility with recurring courses/certifications to allow renewal options

Likelihood to Recommend

Saba has been able to fit the majority of our business needs and, once you start to know it more, you can adapt quite a bit of it to work in a way that works for you. There are some great options to make it more of a performance tool.

One area that needs developing is an option to allow renewals at set periods before a requirement for the original kicks in.

Verified User

Manager in Human Resources (5001-10,000 employees)

Vetted Review

5 years of experience

Helping you manage success!

Rating: 9 out of 10

Incentivized

March 31, 2022

Use Cases and Deployment Scope

We create personalized functionality for the client inside the Saba Cloud software. Sometimes we have to face big challenges to fulfill the client's assumptions. We use the software only in our department, which is dedicated to upgrading modules according to customer demand. Our work includes analytical and development activities as well as testing of the prepared solutions.

Pros

User friendliness
Flexibility of use
Enormous opportunities

Likelihood to Recommend

For a new user who is just learning the capabilities of Saba Cloud, it will be a good fit. It is a very well-built tool that takes time to learn. For large corporations, they have their own particular demands. In their case, Saba Cloud may not be so well suited and modifications on individual customer requests will be required.

Verified User

Analyst in Information Technology (51-200 employees)

Vetted Review

1 year of experience

Saba Cloud flies high, but misses the sky's limit

Rating: 7 out of 10

Incentivized

December 30, 2021

Use Cases and Deployment Scope

We utilize Saba Cloud as our LMS and have recently deployed the full performance aspect of the product. It has been a major upgrade from our previous LMS and allows for a more complete user experience. We utilize it for not only compliance training but leadership and professional development courses. It is linked with HRIS systems to allow for seamless updates to all users across the organization as well as utilizes xAPI calls to pull in training records from vendor websites.

Pros

Comprehensive learning profiles
Reporting
Certification and recertification

Cons

Curricula building
Adaptive notifications

Likelihood to Recommend

Saba Cloud is ideal when you have a wide variety of simple use cases. It can really allow you to build out a point-to-point learning path alongside one-off offerings. If you are looking to build a highly flexible learning environments not constrained by strict enforcement of steps this system may not be your best choice. It also lacks the customization of notifications that we are looking to use, such as for injections or follow-ups on classes. The social aspect could be better as the message boards are kind of a wild west of the internet. The lack of controls around what is posted led us to shut things down as the pandemic continued and differing options made their way to the forefront.

Verified User

Program Manager in Human Resources (1001-5000 employees)

Vetted Review

2 years of experience

Saba Cloud is Best in Class

Rating: 10 out of 10

Incentivized

November 30, 2021

Use Cases and Deployment Scope

I've used Saba at 2 companies as an admin and 3 as a user. It allows us to do all the assigning, deploying, and tracking we need for learning from compliance to professional development. These past few years it has particularly assisted with On Demand and Virtual learning including continuing with many formerly in-person management development courses. We're looking to expand our use of skills and learning paths as well, which would otherwise not be possible.

Pros

Managing automated learning assignments
Analytics
Presenting learning in various modalities
Ease of updating materials in all formats

Cons

Continued improvement of admin interface
Reduction of steps to make changes to courses
Ease of setting up and maintaining Workspaces
Mobile app

Likelihood to Recommend

Saba Cloud is well suited for just about anything you will need for learning. Especially with the new Xplore LX tool, it allows for pushes for compliance training and excels in analytics while [pulling] from learners interested in self-directed learning. It is also great for external users, though we have not yet implemented that at Hajoca, and allows administrators to customize privileges as well as have separate domains for security and separating content.

Stacy Tittsworth

Learning Technology Administrator at Hajoca (1001-5000 employees)

Vetted Review

10 years of experience

Sometimes it is ALL in the cloud!

Rating: 8 out of 10

Incentivized

November 17, 2021

Use Cases and Deployment Scope

Saba Cloud is being used by our entire company! It definitely addresses the recruitment challenges manufacturer plants face nowadays. It organizes everything into one application and is very convenient for all users. It is user-friendly for the recruiters but especially for the candidates applying. It takes some adjustment, but once everyone gets on board, it makes your business run so much more smoothly!

Pros

Responds to team members
Provides helpful tutorials
Provides reviews that will help others in deciding what or how to do something

Cons

Possibly a quicker response from our account manager
More detailed instructions on how to's
Creating our website was a tad more advanced than most applications we use

Likelihood to Recommend

Saba Cloud definitely helps employee engagement which in turn helps productivity. It is best for large companies in order to have everything organized for them, but could also be suited for smaller companies and would allow for easier training. Small groups are sometimes easier to manage in relation to training.

Verified User

Administrator in Human Resources (5001-10,000 employees)

Vetted Review

3 years of experience

Good System Overall

Rating: 5 out of 10

Incentivized

November 16, 2021

Use Cases and Deployment Scope

We use it to support our performance module and our learning module. this allows us to complete our quarterly check in's as well as our end-of-the-year performance reviews for our entire workforce. the learning module supports our computer-based learning efforts across the entire organization as well. We also track completions there.

Pros

Peormance
Laerning

Cons

support

Likelihood to Recommend

It is a solid tool. We use it to support our performance module and our learning module. this allows us to complete our quarterly check in's as well as our end-of-the-year performance reviews for our entire workforce. the learning module supports our computer-based learning efforts across the entire organization as well. We also track completions there.

Verified User

Administrator in Human Resources (10,001+ employees)

Vetted Review

2 years of experience

SABA and the Non-Profit

Rating: 9 out of 10

Incentivized

November 14, 2021

Use Cases and Deployment Scope

Our organization offers services for Intellectual / Developmental Disabilities, Mental Health, Physical Disabilities, and an approved private school in the state of Pennsylvania for over 6200 children and adults. We have over 3900 staff from Philadelphia, Pittsburgh, Erie, and in between. SABA assists us with ensuring [our] staff in all locations are receiving the same information with training. Also, the compliance for the variety of our services [meets] those requirements as well. But, the largest part is ensuring all of our staff are receiving high-quality learning to improve their engagement with the individuals we serve.

Pros

Analytics is essential to meet compliance standaards
Creating learning paths, certifications and tracking certifications of a wide variety.
Communication with a diverse and large group of staff
Improves our overall connection with remote sites.

Cons

In the certification process, it only lets us do look back days it would be very beneficial to have a look backdate. Our services have a training year from July 1, thru June 30 and we assign training to services that are required by federal and state laws to be completed annually. During the pandemic we found a lot of staff taking jobs in other areas and still in their original position and then back again. If we assigned someone HIPAA training and they took this on July 4 and then in October went to a different service line the training plan would ask them to retake HIPAA. It would not pick up the one on July 3. That is the only real issue but it is a large one.

Likelihood to Recommend

In 2013 I started researching for an LMS system. After many product demonstrations and reviews and consulting with companies the same size or larger. I found that none of the LMS systems will meet 100 percent of our hopes and dreams. But, for our organization, SABA met 95% of our goals. The process from purchasing to implementation was very unique and very good. The follow-up from Service tickets has been very quick and reliable. The SABA community for interacting with other users and finding solutions to issues is invaluable.

Joe Geppert

LMS Administrator / Trainer at Barber National Institute (1001-5000 employees)

Vetted Review

3 years of experience

View profile

Saba Cloud increases the development effectiveness of our staff with state-of-the-art trainings

Rating: 10 out of 10

Incentivized

June 1, 2021

Use Cases and Deployment Scope

The Saba Cloud application is a perfect tool to train all the staff of our company, both those who remain in the office area and those who remain in the field, it contains a vast amount of learning modules that are adapted to the area that each one develops. The Saba Cloud platform has been very easy to use for both our users and the content administrators, likewise, there are many communities within the application that help us answer questions and solve problems. Saba Cloud's integrated customer service has been a marvel, at the time of submitting a complaint in terms of operation or failures, the incidents are taken with great kindness and the solution or update we get it very quickly.

Pros

The application has a section that can provide a customizable and complete learning that allows us to visualize any type of information or data that is needed internally or that we need to provide to our clientele.
Saba Cloud provides us with a fairly simple and up-to-date training and learning platform. Which allows anyone related to the company; as customers or internal staff can access and orient themselves with the information.
Saba Cloud is very punctual and accurate with regular updates to its platform, it has an analytical algorithm that can adapt to any need or vicissitude that may arise in its use and then fix it.
Saba Cloud's ability to generate learning and training paths has completely helped us to establish very high standards of performance and effectiveness within the organization's staff.
With the reporting tool, the application has provided us with the opportunity to set a learning deadline and capture the effectiveness in metrics that are very compatible with the effectiveness of the information provided by our leadership groups.
The application is very effective in dealing with customer complaints when they present problems with their platform, when a problem occurs, the application applies the necessary changes within a month so that the error is not repeated.

Cons

Although the usability to load course information is very simple, we have problems to load or customize SCORM, AIC and CAN in the training modules so that later we get results in the reports properly.
Saba Cloud allows to generate customizable and automatic emails, however, it has certain flaws when customizing these emails, we believe that it should have options such as sending scheduling.
This tool has the problem of limiting the number of reports we can generate. Saba Cloud only allows us to generate a number of 9 reports every 24 hours, if the limit is met we must wait considerably which delays or limits our productivity.

Likelihood to Recommend

Our organization uses Saba Cloud primarily to manage all types of learning systems or staff training empirically. In addition, it provides us with a quick test-based follow-up to the trainees. We use Saba Cloud to train our clientele in a professional manner with respect to our worldwide online service. With this tool we are able to enhance the customer experience with the organization. Similarly, our organization uses Saba Cloud to monitor the performance and effectiveness of our employees and customers after having access to all the information provided by the application to subsequently make learning and development reports.

Verified User

Supervisor in Marketing (201-500 employees)

Vetted Review

1 year of experience

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Reviews and Ratings

Saba Cloud increases the development effectiveness of our staff with state-of-the-art trainings

Rating: 10 out of 10

Incentivized

June 1, 2021

Use Cases and Deployment Scope

Pros

The application has a section that can provide a customizable and complete learning that allows us to visualize any type of information or data that is needed internally or that we need to provide to our clientele.
Saba Cloud provides us with a fairly simple and up-to-date training and learning platform. Which allows anyone related to the company; as customers or internal staff can access and orient themselves with the information.
Saba Cloud is very punctual and accurate with regular updates to its platform, it has an analytical algorithm that can adapt to any need or vicissitude that may arise in its use and then fix it.
Saba Cloud's ability to generate learning and training paths has completely helped us to establish very high standards of performance and effectiveness within the organization's staff.
With the reporting tool, the application has provided us with the opportunity to set a learning deadline and capture the effectiveness in metrics that are very compatible with the effectiveness of the information provided by our leadership groups.
The application is very effective in dealing with customer complaints when they present problems with their platform, when a problem occurs, the application applies the necessary changes within a month so that the error is not repeated.

Cons

Although the usability to load course information is very simple, we have problems to load or customize SCORM, AIC and CAN in the training modules so that later we get results in the reports properly.
Saba Cloud allows to generate customizable and automatic emails, however, it has certain flaws when customizing these emails, we believe that it should have options such as sending scheduling.
This tool has the problem of limiting the number of reports we can generate. Saba Cloud only allows us to generate a number of 9 reports every 24 hours, if the limit is met we must wait considerably which delays or limits our productivity.

Likelihood to Recommend

Verified User

Supervisor in Marketing (201-500 employees)

Vetted Review

1 year of experience