Item: Saba Cloud
Rating: 9
Author: Joe Geppert

Overall Satisfaction with Saba Cloud

Use Cases and Deployment Scope

Our organization offers services for Intellectual / Developmental Disabilities, Mental Health, Physical Disabilities, and an approved private school in the state of Pennsylvania for over 6200 children and adults. We have over 3900 staff from Philadelphia, Pittsburgh, Erie, and in between. SABA assists us with ensuring [our] staff in all locations are receiving the same information with training. Also, the compliance for the variety of our services [meets] those requirements as well. But, the largest part is ensuring all of our staff are receiving high-quality learning to improve their engagement with the individuals we serve.

Pros and Cons

Pros

Analytics is essential to meet compliance standaards
Creating learning paths, certifications and tracking certifications of a wide variety.
Communication with a diverse and large group of staff
Improves our overall connection with remote sites.

Cons

In the certification process, it only lets us do look back days it would be very beneficial to have a look backdate. Our services have a training year from July 1, thru June 30 and we assign training to services that are required by federal and state laws to be completed annually. During the pandemic we found a lot of staff taking jobs in other areas and still in their original position and then back again. If we assigned someone HIPAA training and they took this on July 4 and then in October went to a different service line the training plan would ask them to retake HIPAA. It would not pick up the one on July 3. That is the only real issue but it is a large one.

Return on Investment

This may seem small but with 90% of our workforce not at our main facility just the fact that since July 1, 2021, we have had over 18,956 compliance-related training completed by our staff. Do the math the ROI is wonderful.

Alternatives Considered

Previously we were authoring training and posting on our employee portal with no real feedback or analytics.

Key Insights

Do you think Saba Cloud delivers good value for the price?

Yes

Are you happy with Saba Cloud's feature set?

Yes

Did Saba Cloud live up to sales and marketing promises?

Yes

Did implementation of Saba Cloud go as expected?

Yes

Would you buy Saba Cloud again?

Yes

Other Software Used

HEFICED Kronos Cloud, Microsoft 365 (formerly Office 365), Adobe Captivate, Articulate 360, Camtasia

Likelihood to Recommend

In 2013 I started researching for an LMS system. After many product demonstrations and reviews and consulting with companies the same size or larger. I found that none of the LMS systems will meet 100 percent of our hopes and dreams. But, for our organization, SABA met 95% of our goals. The process from purchasing to implementation was very unique and very good. The follow-up from Service tickets has been very quick and reliable. The SABA community for interacting with other users and finding solutions to issues is invaluable.

Saba Cloud Feature Ratings

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SABA and the Non-Profit

Modules Used