
Community insights

Pros
Seamless Integration: Users have praised the tool for its seamless integration of online booking functionality, making it easy to book travel accommodations and manage expenses efficiently. The convenience of booking flights, hotels, and other travel arrangements in one place has been highlighted as a key benefit by reviewers.
Expense Management Efficiency: Reviewers appreciate the tool's efficient expense management capabilities, including smooth expense report submission and receipt data storage features. Some users have mentioned how these features have helped them reduce unnecessary travel expenses and streamline the overall reporting process.
Notification Alerts: The notification alerts feature has been well-received by users for providing timely updates and reminders related to travel and expense tasks. Many users find these alerts helpful in staying on top of their travel plans and ensuring the timely submission of expense reports.
Reviews
Videos
User Review: Concur Invoice Streamlines Payment Process & Eliminates Paper Invoice for Business
Ease of Use: How Concur T&E Helps Universities with Andy Fuller
Jason Cariage on How SAP Concur Works with EdTech Companies
SAP Concur An Effective Travel Expense Solution
Use Cases and Deployment Scope
We use SAP Concur to book travel, accommodations, and file expense reports all within the same function. It functions as a one stop shop for our org. Prior to utilization of SAP Concur, we had to piece together our itineraries and expenses from different sources which made for a major headache.
Pros
- Collation of travel itineraries (lodging, flights, cars)
- Auto-integration of receipts from vendors
Cons
- Categorization of hotel line item charges
Likelihood to Recommend
SAP Concur is particularly well-suited for complicated travel itineraries. Booking a flight with multiple legs with hard stops combined with a hotel itinerary-SAP Concur can handle it all. The best part is that all of this data directly populates in your next expense report too-no more tracking down receipts from American Airlines a month later.
SAP Concur is doing best for our Expense management
Use Cases and Deployment Scope
In my organisation, we use SAP Concur for our expense reimbursement for the money we spend on our business travel. SAP Concur allow employees to reimburse their money used for their skilling, certification, travel required for project, business visits and hotel expenses. It provides complete flow from request to resolution for all finance expenses.
Pros
- Money re-imbursement
- Finance approval flow
- Travel & certification expense planning
Cons
- UI is simple but lacks good user experience
- Padding and margins of content boxes are not good
- Page load time could have been fast
Likelihood to Recommend
For expense management, approvals and re-imbursement, i feel SAP Concur is best but for any flow that is not financial using SAP Concur is not good.
Travel the world with SAP Concur
Use Cases and Deployment Scope
We use SAP Concur as a way to track expenses and book travel. It has been a huge part of our arrangement needs for all travel.
Pros
- Tracking
- Expense Management
- Customization
- Tabulation
Cons
- Exception handling
- More in-depth customization
- Better Mobile tracking
Likelihood to Recommend
SAP Concur has helped bridge a gap where needs were desired. It helped put the ability to track and update arrangements along with the expenses combined.
Great tool - SAP Concur is a cloud-based travel expense and invoice management
Use Cases and Deployment Scope
the use case and scope to streamline travel, expense, and invoice management.
Pros
- Automating expense reporting
- Enforcing travel policies
- Integrating with ERP systems
- Providing real‑time visibility into spend visibility
Cons
- User Interface & Usability
- Integration Complexity
- Slow system performance
- Cost, and support responsiveness as areas with room for improvement.
Likelihood to Recommend
Employees across multiple countries need to book flights, hotels, and cars.
SAP Concur enforces global travel policies while supporting local tax and currency rules.
SAP CONCUR a game changer
Use Cases and Deployment Scope
It is very useful to do expense management. We can easily submit the records to the management with proof like bills and everything. We can also attach our expense report because of Sap Concur the manual effort has become low. Good feature about this is it detects the fraud and duplicate claim. It is very good for finance team to manage their expenses
Pros
- employee can send there reimbursement bills
- Manager can approve my expenses directly
- Finance team will see the expense report and budgeting issue
- supports multi national companies
Cons
- Can you please create a video of how to use it
- User experience are not good
- Real time dashboards
Likelihood to Recommend
Suppose if you want your organization to manage the employee bills or reimbursement there we can use this. If the staff is travelling to different regions this will help to reimburse there money. This will also detect the fraud in human interaction it's not possible to detect fraud and same bills
SAP Concur - Leader in TE Management
Use Cases and Deployment Scope
SAP Concur is the single portal for managing all our expense. Our booking and travel partner vendor is integrated with SAP Concur which allows us plan , book and claim the travel at once place. Travel + Regular expense all is managed at once place. SAP Concur integration with Azure AD seamlessly allows login with our organisation user id and password.
Pros
- Integration with Azure AD for login with our organisation User ID and password
- Options to itemize the expense in detail
- Options to add multiple bills in same report
Cons
- Automation of the SAP Concur
- Theme changes
Likelihood to Recommend
Our booking and travel partner vendor is integrated with SAP Concur which allows us plan , book and claim the travel at once place. Travel bills and Regular expense all is managed at once place.
SAP Concur is the OG of travel and expense platforms
Use Cases and Deployment Scope
I've been using SAP Concur for over a decade across multiple tech companies. It helps us move at lightning speed when it comes to client facing meetings, company events, corporate travel and office expenses. We're able to use the mobile app on the go to speed up the process and get it done in that very moment. It's easy to tag the appropriate users involved, upload receipts, images, etc. add additional comments for further reviewing, and more.
Pros
- Booking corporate travel
- Expensing corporate travel
- Mobile app is user friendly
Cons
- The UI is pretty outdated compared to other competitors that have a 2025+ modern and easier UX look and feel
- Sometimes it's not the smoothest user journey. It can feel clunky across the different modules.
- Poor UX/UI. Desktop sometimes feels easier than mobile.
Likelihood to Recommend
SAP Concur is great for companies with 500 employees or more. They're able to help companies scale and grow. They're also a good long term investment because employees will eventually get used to the process of using the platform, although there are more user friendly platforms out there. I wouldn't recommend a small startup use SAP Concur but if they're looking to do a lot of expensing and need a consistent process that doesn't exist today, it's worth considering.
SAP concur
Use Cases and Deployment Scope
We use SAP Concur at our organization for our expenses. It helps with getting my monthly expenses submitted, reviewed and approved. It helps to cut down on collecting paper receipts and speeds up submitting these expenses regularly. I am pretty sure all employees use this to process expenses on a monthly basis.
Pros
- receipt handling
- duplicating repeat expenses
- alerting me if I am missing a receipt
Likelihood to Recommend
SAP Concur seems like its a pretty easy tool to collect expenses for a larger organization. I am just an employee here not really sure what or how the decisions were made to use the platform but it suits my needs to submit an expense as an employee here at the org.
Concur Travel Expense - Ease of Use
Use Cases and Deployment Scope
My company uses SAP Concur for business travel and processing business expenses. It's an easy process for employees to book travel, review expenses, upload receipts and submit reports to managers for approval.
Pros
- Booking travel
- Most receipts load automatically without having to manually upload
- Easy process to allocate expenses to various cost centers
Cons
- Guest travel - we have not implemented this as it seems tricky
- I can't think of any other areas for improvement
Likelihood to Recommend
I have booked alot of travel for candidates for job interviews and it has been a very easy process.
SAP Concur could be better
Use Cases and Deployment Scope
We use SAP Concur for expense processing. We connect to American Express to download transactions and each employee submits a report once per month. SAP Concur reports are synced to Quickbooks and bill.com for reimbursement.
Pros
- Provides spaces for comments and categories
- Calculates mileage and allows commuting miles to be deducted
- Provides a summary when report is submitted
Cons
- It does not categorize recurring charges correctly.
- It frequently disconnects from American Express and has to be reconnected.
- It used to have a setting for the default payment type. They got rid of it with no notice and have not replaced it in my experience.
Likelihood to Recommend
SAP Concur consistently lets us down I feel; whether it's changing the interface without notice or removing useful features (see above). Many times the American Express connection is disconnected and sometimes will not reconnect causing all transactions to be added manually. SAP Concur has a lot of "bells and whistles" but the basic features need to be more consistent and intuitive.