Item: SAP Concur
Rating: 9
Author: Verified User

Overall Satisfaction with SAP Concur

Use Cases and Deployment Scope

We use SAP Concur, a cloud-based solution, and it is used to manage travel, expense, and invoice processes. It helps large organization to automate how employees book travel, submit expenses and approve costs. Ensure compliance while giving finance teams real-time visibility into spending. It captures receipts and submits expense reports digitally to managers. Audit, reimburse, and post expenses directly into ERP.

Pros and Cons

Pros

Expense Management
Travel Management
Invoice Processing
Compliance and Audit Readiness

Cons

High total Cost of Ownership
Complex configuration and implementation
Customization is limited

Return on Investment

Automates end to end expense reporting
Centralized travel, expense, invoice data
Scalability and global coverage

Usability

As a cloud based platform SAP Concur improves efficiency and productivity by offering an intuitive interface that reduces manual effort, accelerates approvals and increases visibility inot organizational spending.

Alternatives Considered

SAP Build, Joule and SAP Datasphere

Key Insights

Do you think SAP Concur delivers good value for the price?

Yes

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

Yes

Did implementation of SAP Concur go as expected?

Yes

Would you buy SAP Concur again?

Yes

Other Software Used

SAP Build, Joule, SAP Business Technology Platform

Likelihood to Recommend

SAP Concur is well suited in large organizations. Organization with high travel and expense volume. Multi country operations, SAP ERP landscape and Manual or fragmented expense tools.

It is not suited for very small companies. Low travel and expense volume.
Fully outsourced AP plus travel. Slower innovation compared to newer Saas players.

SAP Concur Feature Ratings

Comments

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SAP Concur

Software Version

Modules Used