Item: SAP Concur
Rating: 8
Author: Verified User

Overall Satisfaction with SAP Concur

Use Cases and Deployment Scope

We use SAP Concur to book travel, accommodations, and file expense reports all within the same function. It functions as a one stop shop for our org. Prior to utilization of SAP Concur, we had to piece together our itineraries and expenses from different sources which made for a major headache.

Pros and Cons

Pros

Collation of travel itineraries (lodging, flights, cars)
Auto-integration of receipts from vendors

Cons

Categorization of hotel line item charges

Return on Investment

Improved productivity for our field teams
Improved efficiency for anyone in our org booking travel
Facilitation of easy expense report approval

Usability

The website and app are both user friendly and accessible for even the less tech-savvy members of our team. I have been with my org for 3 years and our new hires require minimal hand holding before their booking travel and submitting their expense reports unaided.

Concur Travel and Expense Integration

Unsure

Key Insights

Do you think SAP Concur delivers good value for the price?

Yes

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

Yes

Did implementation of SAP Concur go as expected?

I wasn't involved with the implementation phase

Would you buy SAP Concur again?

Yes

Other Software Used

Veeva CRM, Symmetryk, Veeva Vault Quality

Likelihood to Recommend

SAP Concur is particularly well-suited for complicated travel itineraries. Booking a flight with multiple legs with hard stops combined with a hotel itinerary-SAP Concur can handle it all. The best part is that all of this data directly populates in your next expense report too-no more tracking down receipts from American Airlines a month later.

SAP Concur Feature Ratings

Comments

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SAP Concur An Effective Travel Expense Solution

Software Version

Modules Used