Sales Performance Management solutions from SAP SuccessFactors

Score8.7 out of 10

101 Reviews and Ratings

What is Sales Performance Management solutions from SAP SuccessFactors?

For salespeople, tools to accelerate business outcomes with sales planning, automated sales management processes, incentive compensation management, and the ability to analyze sales performance at scale.

Categories & Use Cases

Media

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Sales compensation plan creation
Easy for Sales to create incentive compensation plans without IT assistance.
Category average: 8
Complex sales crediting
Users can set up complex crediting chains to attribute credit for sales to multiple tiers of employees and/or partners.
Category average: 8
Sales compensation process automation
Automates processes related to sales compensation, like incentive and quota plans, approvals, dispute resolution, payroll processing, etc.
Category average: 7.7

Pipeline Analytics
Provide the ability to rapidly visualize and identify pipeline changes.
Category average: 7.6
Sales compensation dashboards & forecasting
Analytics tools give sales ops managers and/or reps a view into sales performance in terms of sales vs. quotas, as well as earnings so far and projected payouts. May include competitive stats.
Category average: 7.8
Revenue Forecasting
AI forecasting of future sales revenue.
Category average: 7.6

Daniele Antonioli View profile

Solution Architect in Information Technology at Avvale (1001-5000 employees employees)

Use Cases and Deployment Scope

We use SAP Incentive Management to implement monthly commission plans for our clients.

Pros

Quickly calculate commissions
It is very versatile in case of complicated implementations of commission plans
It's easy to trace the errors

Cons

The payments workspace, especially in the details section, could be improved graphically by also adding the ability to search for a paid transaction by specific ID.
It would be very handy to be able to see which specific rules a specific earning code has been associated with.
Sometimes we need to analyze deposits and/or payments in a disaggregated manner and therefore it would be useful to have the ability to disaggregate and export them.

Return on Investment

ability to quickly develop plans
possibility of reducing commission calculation errors to zero
ability to quickly remedy errors at all product levels

Usability

Verified User

Professional in Human Resources (501-1000 employees employees)

Use Cases and Deployment Scope

the organization utilizes the software for incentive compensation and automation as well as end-to-end sales performance visibility. The SAP platform is already utilized by the company in various other departments so the integration of this Sales Performance Management solutions from SAP SuccessFactors software made since for more seamless flow between sales, HR, payroll, etc. It has also been scalable to handle large datasets and compensation plans.

Pros

End-to-end sales performance
Transparency
Automation of compensation calculations and payouts
Integration to other SAP functions

Cons

complex - initial setup required heavy collaboration
some manual processes are cubersome
requires some workarounds
legacy program integration struggles

Return on Investment

Eliminates need for manual tracking and spreadsheets
reduction in administrative efforts
significant time savings - commission calculations, dispute resolutions, analytics
Material reduction in payout errors.
compliance audits - better control, more consistent

Usability

Alternatives Considered

Xactly Commission Expense Accounting, Varicent and Performio

Other Software Used

SAP SuccessFactors HCM, Dayforce, ICIMS Hire

Verified User

Project Manager in Information Technology (201-500 employees employees)

Use Cases and Deployment Scope

The Sales Performance Management helps our organization align sales activities with overall business goals. It allows us to track sales commissions accurately and reduces manual work. The system also provides customizable dashboards where we can easily monitor sales performance, targets, and achievements. Using these insights, managers can analyze sales data, identify trends, and make better decisions. Overall, it improves transparency, efficiency, and helps the sales team stay focused on achieving organizational targets.

Pros

Helping in to easy and fast sales planning
Reducing chances of error in commission calculations
Customizable Dashboards and Reports
Accurate Incentive Compensation Management

Cons

Helping in sales planning
Easy to use and access
Reducing chances of error in commission calculations

Return on Investment

Helping in to sales planning
Easy to analyse sales data
Best fit for improve sales and incentives commissions management

Usability

PRANAY PATRA

Senior Quality Assurance Engineer in Engineering at Dicks Sporting Goods (201-500 employees employees)

Use Cases and Deployment Scope

SAP SuccessFactors is a suitable tool we ever used and experienced for smoothening the Sales operations. It helped our operation team to calculate the margin and incentive. Incentive management and tracking the sales performance of sales person is easy to track. It also helps to identify gaps in the lead to sale and the performance.

Pros

Easy incentive calculation
performance tracking is easy with some clicks
tracking the sales value individually also from team prospective

Cons

Costly
lacks performance when integrated with legacy systems
stiff learning curve

Return on Investment

incentive and compensation calculation becomes easier with less headache
error reeducation in forecasting the demand and sales
KPIs setting is just a chunk of work

Usability

Other Software Used

Tricentis Tosca, Cypress.io

Verified User

Manager in Human Resources (10,001+ employees employees)

Use Cases and Deployment Scope

We use the Incentive Management module with Workflow. Currently on the Oracle platform but will be migrating to Hana platform. We utilize this for sales incentive processing and reporting

Pros

Easy to configure plans and fast plan launches for stakeholders
Easy configuration for dashboard reporting
Easy and simple UI experience for admins and stakeholders

Cons

Limitation of dashboard widgets on Oracle however this might change on the Hana platform
Some workspaces that do not have ease of upload and versioning
Currency ( global currency ) payment not easily to view and when download to csv template does not appear
Reporting with currency values when download to excel with symbols does not allow sum of value easily since it will appear as text columns

Return on Investment

Ability to integrate new channels easily with deployment time ranging from 3 weeks to 2 months depending on complexity

Usability

Sales Performance Management solutions from SAP SuccessFactors

What is Sales Performance Management solutions from SAP SuccessFactors?

Categories & Use Cases

Media

Key Features

Top Performing Features

Sales compensation plan creation

Complex sales crediting

Sales compensation process automation

Areas for Improvement

Pipeline Analytics

Sales compensation dashboards & forecasting

Revenue Forecasting

Reviews

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

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