Sales Performance Management solutions from SAP SuccessFactors

Score8.6 out of 10

107 Reviews and Ratings

What is Sales Performance Management solutions from SAP SuccessFactors?

For salespeople, tools to accelerate business outcomes with sales planning, automated sales management processes, incentive compensation management, and the ability to analyze sales performance at scale.

Categories & Use Cases

Media

Screenshot of a dashboard in SAP SuccessFactors Incentive Management, used to motivate sales teams to maximize performance.

Screenshot of SAP SuccessFactors Territory and Quota, a solution to improve quota management and territory planning.

Screenshot of SAP SuccessFactors Agent Performance Management, used to empower agents for productive field selling.

Screenshot of SAP SuccessFactors Agent Lifecycle Management, a solution to optimize sales agent lifecycle management and experiences.

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Screenshot of a dashboard in SAP SuccessFactors Incentive Management, used to motivate sales teams to maximize performance.

Sales compensation plan creation
Easy for Sales to create incentive compensation plans without IT assistance.
Category average: 0
Complex sales crediting
Users can set up complex crediting chains to attribute credit for sales to multiple tiers of employees and/or partners.
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Sales compensation process automation
Automates processes related to sales compensation, like incentive and quota plans, approvals, dispute resolution, payroll processing, etc.
Category average: 0

Personalized dashboards
Create custom dashboards and reports without the help of IT or administrators.
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Revenue Forecasting
AI forecasting of future sales revenue.
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Sales compensation dashboards & forecasting
Analytics tools give sales ops managers and/or reps a view into sales performance in terms of sales vs. quotas, as well as earnings so far and projected payouts. May include competitive stats.
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#1 most frequent

Manufacturing

36.4%

16 installations of 44

#2 most frequent

Information

15.9%

7 installations of 44

#3 most frequent

Professional, Scientific, and Technical Services

13.6%

6 installations of 44

Matthew McEachern, CHRL View profile

Manager, Workforce Analytics & HR Technology in Human Resources at Motive (5001-10,000 employees employees)

Use Cases and Deployment Scope

Sales Performance Management solutions from SAP SuccessFactors is a strong and relatively flexible solution, even without consultant support. There are a significant number of configuraiton options direct from the UI for a skilled admin to make work. The best value for Sales Performance Management solutions from SAP SuccessFactors is when it is pared with the other talent modules (S&D and LMS), and core EC is a fundamental requirement to get any value out of it.

A strong process is highly reccomended - the system isn't too much a fan of wildly changing approval structures or mid process switches of job codes, manager structures etc. This module is not for organizations that are too much in flux, as the XML launch of a form does not lend itself to changes.

The option of box config (i.e. 9, 16, 25 etc) with calibration and the ability to do potential scores as well makes it ideal for a robust program that has rules and process outlined.

Pros

Competency job code matrix performance alignment
combination with S&D to align performance and potential into a single or separate pathed process
Easy to use UI and alignment with Goals and Development module
Works really well as part of the SAP SuccessFactors suite in pulling another employee data points into the form.

Cons

The XML form lauch needs to be moved away from. It locks data at launch, which can be problematic if your organization is in flux during the cycle
The front end UI can be difficult for HR teams who are typically not as tech savvy
Certain advanced config being held within provisioning or XML coding, which forces clients to maintain an AMS contract or consultant support

Return on Investment

administering sales compensation, improving calculation accuracy, and increasing transparency
reduce operational and compliance risks by providing consistent, auditable compensation processes
The major issue that stops most is the cost/time required for implementation and ongoing administration

Usability

Alternatives Considered

SAP SuccessFactors HCM, ADP Workforce Now, Workday Human Capital Management and Greenhouse

Annarosa Sabbarese

Consultant in Sales at Avvale SPA (501-1000 employees employees)

Use Cases and Deployment Scope

We use the product as solutionas as service in order to trace the commission of the agents that sales contract of Electric energy or Gas in house forniture.
This kind of model is useful fo this market. The solution used helps our to change in real time the parameters to pay the agency.

Pros

Real-Time Visibility
Agile Plan Development
Data Design

Cons

Complex Pipeline Configuration
Search or Order in Lookup table
Detail Payment page not simple to use

Return on Investment

Saving more time
Personalize the service
Real time modify

Usability

Alternatives Considered

SAP Cloud ERP

Other Software Used

DocsApp, 11:11 Solutions for AWS, ASAPP Customer Experience Performance (CXP)

Daniele Antonioli View profile

Solution Architect in Information Technology at Avvale (1001-5000 employees employees)

Use Cases and Deployment Scope

We use SAP Incentive Management to implement monthly commission plans for our clients.

Pros

Quickly calculate commissions
It is very versatile in case of complicated implementations of commission plans
It's easy to trace the errors

Cons

The payments workspace, especially in the details section, could be improved graphically by also adding the ability to search for a paid transaction by specific ID.
It would be very handy to be able to see which specific rules a specific earning code has been associated with.
Sometimes we need to analyze deposits and/or payments in a disaggregated manner and therefore it would be useful to have the ability to disaggregate and export them.

Return on Investment

ability to quickly develop plans
possibility of reducing commission calculation errors to zero
ability to quickly remedy errors at all product levels

Usability

Linda Phan

Sales Manager in Finance and Accounting at Fortinet (5001-10,000 employees employees)

Use Cases and Deployment Scope

Its ease of use is friendly, easy to use, and helps our process of processing permissions.

Pros

Like setting up quota, and calculating a mission on a lot of tiers, and I celebrate a mission, and all the stuff that we manage.

Cons

Probably more reporting on reporting dashboards
Able to implement more update

Return on Investment

I think that it helps in the time saving a lot. So a lot of positives.

Usability

Verified User

Professional in Human Resources (501-1000 employees employees)

Use Cases and Deployment Scope

the organization utilizes the software for incentive compensation and automation as well as end-to-end sales performance visibility. The SAP platform is already utilized by the company in various other departments so the integration of this Sales Performance Management solutions from SAP SuccessFactors software made since for more seamless flow between sales, HR, payroll, etc. It has also been scalable to handle large datasets and compensation plans.

Pros

End-to-end sales performance
Transparency
Automation of compensation calculations and payouts
Integration to other SAP functions

Cons

complex - initial setup required heavy collaboration
some manual processes are cubersome
requires some workarounds
legacy program integration struggles

Return on Investment

Eliminates need for manual tracking and spreadsheets
reduction in administrative efforts
significant time savings - commission calculations, dispute resolutions, analytics
Material reduction in payout errors.
compliance audits - better control, more consistent

Usability

Alternatives Considered

Xactly Commission Expense Accounting, Varicent and Performio

Other Software Used

SAP SuccessFactors HCM, Dayforce, ICIMS Hire

Sales Performance Management solutions from SAP SuccessFactors

What is Sales Performance Management solutions from SAP SuccessFactors?

Categories & Use Cases

Media