Semarize

Semarize is a Conversational Intelligence API that processes unstructured data from calls, emails, transcripts, and chats into structured, machine-readable formats. The platform allows RevOps, Sales Enablement, and revenue analytics teams to perform automated evaluations of conversation data, including deal quality scoring, churn risk detection, and Voice-of-Customer (VOC) extraction.

The system utilizes two primary components: Bricks, defined as individual evaluation questions, and Kits, which are grouped Bricks representing specific use cases such as discovery quality or QA scoring. Semarize supports knowledge grounding, enabling organizations to integrate internal playbooks and documentation into the evaluation process. The API-first architecture provides structured JSON outputs for direct integration with CRM platforms, BI tools, and automation software, eliminating the need for custom NLP (Natural Language Processing) pipeline maintenance.