TrustRadius: an HG Insights company

What is SendUsReviews?

SendUsReviews is a customer review platform that allows businesses to collect, manage, and improve reviews from customers. With SendUsReviews, businesses can send customizable surveys via text message or email. Surveys are designed to get the most relevant feedback from customers, so businesses gain insights into how customers truly feel about their products and services.

Through AI-powered automation, SendUsReviews automatically identifies key areas of improvement. Customers receive reminders for surveys and rewards for leaving a review on the platform to drive higher ratings and increased sales of products or services. All customer data is stored on the cloud with administrators having full control over who has access to sensitive information. Businesses can also configure automated responses based on customer feedback so they can deliver better customer service experiences.

SendUsReviews helps businesses to get honest feedback from customers, for insight into customer preferences or to improve product quality, with the goal of making it easier for businesses to collect reliable feedback efficiently.

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