Shared Mailbox Plus

Shared Mailbox Plus is a platform to improve a shared inbox for groups that need to manage a shared email. The software will prevent collisions (multiple users answering same email), gives fair and equitable email rotation options, supports complex, custom forwarding rules and offers response time reporting and SLA alerting. It's intended to be used for for Outlook Shared Mailbox, Office 365 Shared Mailbox, Google Collaborative Inbox, Google Groups or any shared inbox.

The service includes:
1. Fair Email Rotation: Its rotation algorithms ensures that email handlers receive fair distribution of inbound email.
2. Custom Forwarding Rules: Email distribution can be based on specific criteria (tags, working hours, email content, etc) to ensure the right team members receive relevant messages promptly.
3. Email Response SLA Handling: Response times can be monitored to meet service level agreements and maintain customer satisfaction.
4. Reporting and Analytics: Produces insights into email volume, response times, and team performance to continually optimize processes.
5. Free Plan: The free plan that allows a trial of the service without email limits, ensuring it meets an organization's needs before any financial commitment.