Gmelius Reviews

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Ratings and Reviews
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Score 10 out of 10
Vetted Review
Verified User
Review Source
We are using Gmelius on several small teams that each access their own shared email address. The Support Team uses one shared inbox that is set up as a ticketing system for instructor and program requests and needs. The media team uses the Trello integration and has the shared inbox set up as a ticketing system for media requests. The Accessibility team uses it to organize their inbox and track their projects. Multiple users are on each team and need to be in their shared inboxes simultaneously. Each team previously had to open separate windows to access their shared inbox and it was difficult to have multiple people logged in at the same time and label which email was for which person.
  • Shared Inbox Organization
  • Email Automation
  • Team Email Communication
  • Integrations
  • Support
  • Simple interface
  • Easy setup
  • Clarity on pricing options
  • Clarity on feature options between plans
Well suited for multiple users sharing one inbox, multiple teams using shared inboxes, managers needing to track responses, users needing to automate emails to customers, users needing to automate and organize email workflow, templates used for auto-responses or seasonal messaging, marketing teams, sales teams, support teams. It is less important if a shared inbox is not present on the team and each employee has their own individual email, there is no need for tickets, there is no need to label or organize emails for other team members to see.
Adrienne Cooley | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source
We used Gmelius company-wide (as a small agency with only about 5-7 employees). As a PR agency, we needed a way to easily track who had been pitched for which clients, so we mainly used Gmelius for the labeling and inbox sharing features. Initially, we also used the campaign features to send email blasts, but Gmelius changed the services it offered for our level of membership, so unfortunately we lost access to that.
  • Tracking email opens
  • Email blast tool
  • Persistent customer service
  • Inbox sharing/labelling features
  • usability - could be more user friendly
  • Changing services/tools offered without warning
Gmelius has a lot of potential for businesses that need easy ways to share emails, labels, or inboxes. It is also good for those who send out press releases or other high-volume emails. Lastly, it's helpful for email tracking needs, such as pitching media and knowing whether to follow up based on if/when your emails were opened.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Gmelius has been a lifesaver for my business for one big reason: templates. We have created a lot of templates for every email you can imagine that a client would need to see. Instead of the team repeatedly writing things out, they click the template and just type in the name. There are other features that I'm interested in trying out, too, but I haven't had the chance to yet. One of those features is the shared inbox feature, so my team and I can see what emails are coming in and out of the system and assign urgency depending on the sender. So far, Gmelius has been awesome in the 3 years I have used it, and I plan to keep implementing it to help my business grow.
  • Templates.
  • Sync with Gmail.
  • Read Receipts.
  • Easier access to dashboard.
  • Ability to edit email names more if a person's name doesn't match up with their Gmail account.
Gmelius is perfectly suited for making templates for emails to go out to clients. You can easily share the templates with your team, too, so that everyone has access to them. Gmelius also does a great job of tracking emails so you can confirm the information was received by clients. It is not great to send emails out directly from the mobile app or Gmelius itself, but as a plugin it's perfect.
October 07, 2021

Gmelius benefits!

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Gmelius to communicate information to each other. It has various features like assigning emails to your colleagues, which makes delegation of work easier. It is used by two departments. You can leave notes, assign emails, and classify emails according to their subject. It makes sure no emails are missed out in the process. Apart from that, Gmelius has this cool feature of preparing draft emails. This feature is used when a fixed response needs to be used multiple times. It saves a lot of time, makes work efficient, and allows for fluent communication across teams.
  • Easy to assign and action emails.
  • Easy to add notes for a particular individual to action them without missing out on important details.
  • Ready to use templates can be designed for everyday responses to clients.
Scenarios where teams use fix responses to get back to the clients. Situations where the email load in the inbox is high and assigning it is important so that nothing is missed. Notes need to be assigned to the email to provide some context to your colleague or manager.

Gmelius Scorecard Summary

Feature Scorecard Summary

Project Management (4)
Task Management (3)
Workflow Automation (4)
Mobile Access (3)
Search (3)
Communication (1)
Notifications (4)

What is Gmelius?

Gmelius Mission: Build the 1st collaboration platform that lives where you work 🚀

Gmelius offers a way to collaborate, manage projects and automate workflows inside Google Workspace (formerly G Suite),and beyond, by connecting the other tools that are used daily at companies like Slack, and Trello.

Teams can collaborate right from the tools they already know and love. Gmelius allows them to work together on email, monitor and distribute their company's workload visually, and automate all the grunt work.

Their daily apps are brought together, with no need to migrate data to a different third-party solution nor to learn how to use another application. Company data is de-siloed and productivity increased, without the constant tab-switching.

Master teamwork, not another tool! 🙌

Gmelius Features

Project Management Features

  • Supported: Task Management
  • Supported: Workflow Automation
  • Supported: Mobile Access
  • Supported: Tagging
  • Supported: Search
  • Supported: Integrates with other Project Management Tools

Communication Features

  • Supported: Notifications
  • Supported: Comments and feedback

Gmelius Screenshots

Use shared inbox that work together on emailGet kanban boards to organize teamwork visuallyOrganize workflow automation to make your team happier

Gmelius Video

Discover Gmelius in 2 minutes

Gmelius Integrations

Gmelius Competitors

Gmelius Pricing

Gmelius Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

What is Gmelius's best feature?

Reviewers rate Notifications highest, with a score of 8.8.

Who uses Gmelius?

The most common users of Gmelius are from Small Businesses and the Financial Services industry.