Shipbook

Shipbook is a logging and error monitoring tool designed to assist developers and non-technical teams in identifying, analyzing, and resolving issues in mobile applications. According to the vendor, Shipbook offers a smart and straightforward search feature that allows users to retrieve logs and exceptions by various parameters such as User ID, device type, app version, time, and message text. This search functionality aims to save time by quickly finding the desired information without the need for extensive replication of issues in a lab environment.

One of Shipbook's key features is its proactive system called Logbook. The vendor claims that Logbook detects recurring error logs and presents them in a comprehensive list, ranked by frequency. This feature enables users to address app issues before they become noticeable to end users.

Bridge provides real-time insights into app stability. Users can monitor system metrics, log errors, and usage per app version over time using interactive graphs. The vendor states that users can easily switch between hourly, daily, or monthly views to gain a comprehensive understanding of their app's stability.

Shipbook offers instant and intelligent alerts, automatically notifying users via email or Slack when it detects unusual activity or critical errors in the app. According to the vendor, this real-time alert system allows users to promptly take action and effectively address issues.

The tool also integrates seamlessly with popular third-party tools such as Jira and Slack. Users can share log text and links from user sessions and issue logs with their team using these integrations. Additionally, automatic alerts can be configured to be instantly sent to the Slack channel of choice.

Shipbook can be easily integrated with Firebase Crashlytics, providing users with visibility into all app issues, not just crashes. The vendor claims that this integration eliminates the need for guesswork in identifying the source of issues, as users can view logs leading up to the error.

According to the vendor, Shipbook incorporates an AI-powered chat tool called Logchat. This tool enables non-technical users, including Product Managers, Quality Assurance teams, and Customer Support representatives, to review logs through natural conversations and pinpoint the root cause of issues. Additionally, Logchat assists developers in uncovering valuable insights and hidden patterns in log analysis.

Shipbook boasts a lightning-fast log viewer with a smart and simple search functionality. Users can search logs using multiple parameter combinations, including User ID, device type, app version, log message text, and more. This log viewer allows users to analyze logs in context and efficiently address issues.