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Skedda Reviews and Ratings

Rating: 9.9 out of 10
Score
9.9 out of 10

Community insights

TrustRadius Insights for Skedda are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Visually Appealing and Easy to Navigate Interface: Reviewers have consistently praised Skedda's visually appealing user interface, stating that it enhances the overall user experience. Many users have found the design to be clear and intuitive, reducing the learning curve and making it easy to understand available spaces in the venue.

Convenient Customization with Filters: Users appreciate the different filters available in Skedda, such as grid, day, and map views. This customization feature allows for convenient organization of bookings and improves efficiency by enabling users to find information quickly. The ability to customize views based on their preferences has been commended by several reviewers.

Streamlined Booking Process with Questionnaire Feature: Several reviewers have highlighted the benefit of Skedda's questionnaire feature within the booking form. They have found it easy to provide necessary information, streamlining the booking process and ensuring all relevant details are captured upfront. This time-saving feature reduces back-and-forth communication between users and administrators.

Reviews

19 Reviews

Easy-to-use meeting room booking solution

Rating: 9 out of 10

Use Cases and Deployment Scope

Skedda is used for meeting room bookings throughout our 4 offices in England and Wales. It allows users to manage their own room bookings at their convenience and gives the administrators in each office the necessary information to handle those meetings as needed. When looking for a solution I needed something that would give the users ownership of their bookings, allowing them to see the availability of all the spaces and make a booking as and when they needed it rather than having to wait on the admin teams to pick up on emails and Skedda delivers that. The customization options in Skedda means I can set the system up however I need, with flexibility to make changes when the need arises which other systems were lacking when I was testing them.

Pros

  • Visibility of spaces and availability
  • Ease of use
  • Customization options

Cons

  • Integration could be simpler
  • Pricing is a little expensive

Likelihood to Recommend

Skedda does an excellent job at providing easy to use room and hot desk booking solutions, with the option to add floor plans for your spaces so users can see exactly where and what they are booking.

Vetted Review
Skedda
1 year of experience

Using Skedda at an arts rehearsal venue

Rating: 10 out of 10

Use Cases and Deployment Scope

We use Skedda to book out rehearsal spaces for theatre companies and individuals in our 20,000 sq ft venue in the heart of London. Users can also book themselves in directly 2 weeks-in advance. We have over 30 companies using the spaces every week.

Pros

  • the clear and accurate map of the space
  • different filters (grid, day, map) for different users
  • being able to build a questionnaire within the booking form
  • giving people easy access to log-in
  • the amount of control you can have over what your users see

Cons

  • admin should be able to book over other bookings
  • quick change of an 'unavailable' booking to a confirmed one with a user attached
  • not to let some users view further ahead than you decide

Likelihood to Recommend

Skedda is incredibly user-friendly and self-explanatory. We have had only a handful of people ask us further questions on how to use it. You can also load it very easily on the phone so it's perfect for what we had in mind: people checking if a last-minute rehearsal space has become available and are able to quickly book it. The amount of data we are able to gather via Skedda booking forms is great as well - from diversity to access needs and information about what people are doing in the spaces.

Positive review after 1 week of active use of Skedda.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

This tool is used to offer staff the chance to work in our company office on days that they cannot work on a client site.

Pros

  • Easy to make bookings
  • Insights facility
  • Tagging
  • Monthly overview

Cons

  • For non tech users, instructions on creating tags would be useful. Maybe I missed this.

Likelihood to Recommend

Great that staff can book their own tables so easily.

One thing that would be useful that isn't already on the system to my knowledge, is it would be good if users of the system are sent a reminder on the day that they have booked a table. This reminder could also include a 'confirm table in use' and 'confirm table not required' button. This would then also prompt them to cancel the booking on that same day if they no longer need the booked workspace. Otherwise, this is left to the 'Owner' on Skedda to keep a check that desks are not being blocked by users who have not turned up at the office, thus preventing other users from making use of that workspace.

Vetted Review

Scheduling Dream

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Skedda to schedule our co-working space desks and conference room. We have 4 desks available for all-day reservations (9-5) and a conference room available by the hour. Skedda allows people to register for these areas without us having to manage too much information and allows us to keep their booking information separate from the rest of the information we collect for the organization.

Pros

  • Designated time limit controls
  • Customizable email information to users
  • Manage users individually
  • Accept payment from users

Cons

  • Additional payment information, such as membership management
  • More clear labeling of where custom email information is located in settings
  • More clear joining process for a membership of an organization to Skedda

Likelihood to Recommend

This is a great product for managing the scheduling of space while keeping it separate from the rest of what our organization does, which was the goal of using an offsite scheduler. It also allows us to keep our booking information easily accessible and manage our users with different labels.

Vetted Review

Skedda Manages My Seating Issues

Rating: 10 out of 10

Use Cases and Deployment Scope

With the pandemic, it has been important to manage seating arrangements for staff returning to the office. Skedda has been instrumental in us being able to manage this task with ease. It is easy to use and manage. We are able to track who was in the office on what day and exactly where they were seated in our hot desk environment. The Skedda support team is very helpful and quick to react to requests and changes.

Pros

  • Seating Plan
  • Social Distancing Planning
  • Contact tracing

Cons

  • Reporting on specific users
  • Real time visual dashboard customisation
  • Subscription tiers

Likelihood to Recommend

As mentioned previously, this application is great for office management going through staff returning to the office after the pandemic. It would be great if there was a mobile app version of the software.

Vetted Review

Satisfied Customer

Rating: 10 out of 10

Use Cases and Deployment Scope

We are moving resource scheduling from O365 to Skedda. So far we are happy with the product, but I'm writing this review to commend our representative. He's an excellent resource and he's been a consummate professional as he helped me to add resources (new maps and spaces). His video responses enabled me to better understand how to complete the config on my side. He has a wonderful demeanor, and I felt compelled to let you know.

Pros

  • Develop floor plans with quick turnaround
  • enable us to add resources in short order
  • provide a quality customer service experience

Cons

  • better understanding of how a resource could be available but the map not appear

Likelihood to Recommend

Responsiveness is excellent, and accessing support is as well After spending more time using the tool, I'll be able to respond further

Skedda is worth the money!

Rating: 10 out of 10

Use Cases and Deployment Scope

Since the pandemic, we have introduced Agile Working in our office. and reduced our desk spaces from 80 to 45. This meant that we had to find a solution to fit our needs, which enables the team to book their desks when they know they will be in the office. The setting up of Skedda was so easy, and the Skedda team (particularly Patrick) were just brilliant to deal with. Really helpful and nothing was too much trouble. The interface is so user friendly, that hardly any training was needed to roll out Skedda to the employees. Everyone has picked it up really easily and it has become ingrained in their day to day working life. It gives everyone a clear view of who is in the office, and which desk they are sitting at, and there are no issues when everyone comes to the office - as everyone has their booked desk to use! I highly recommend Skedda for companies who are looking for a more agile solution to their office working.

Pros

  • Easy to set up
  • Great customer service
  • Easy User Experience
  • Fast to roll out

Cons

  • I can't see how it can be improved!

Likelihood to Recommend

Skedda is well suited for companies who are looking to reduce office space but need to offer office working still.

Great Customer Support that makes this App perfect for anyone.

Rating: 10 out of 10

Use Cases and Deployment Scope

-Desk booking, maximize capacity with minimal number of desks and available space

-New Work

Pros

  • User Friendly, easy to use
  • Insights
  • Outstanding Customer Support
  • Highly Customizable

Cons

  • Owner Mode: Sort Spaces Alphabetically
  • Filter for desk specifications

Likelihood to Recommend

Skedda is very user friendly and the customer support is amazing. Any maps or drawings can be turned into a digital map with bookable desks and spaces.

Vetted Review
Skedda
1 year of experience

Simple and efficient booking platform!

Rating: 10 out of 10

Use Cases and Deployment Scope

Now that we've reopened our working spaces to our members, a booking system was needed to ensure a smooth process.

Pros

  • Multiple booking views (map view is very helpful)
  • Tagging users
  • Ability to set up SSO and regular sign-in

Cons

  • Ability to crop and reposition photos

Likelihood to Recommend

Well-suited for school settings (booking desks and meeting rooms for students), hot-desking

Vetted Review

Perfect fit for our scheduling needs

Rating: 10 out of 10

Use Cases and Deployment Scope

We established a hybrid model during covid and this increased our need for a booking system. Previously, we had used it to manage meeting rooms and common areas, as well as shared resources - such as monitors. The ability for users to look after their own schedules has freed up a lot of time and demanding organizational work from receptionists and managers.

Pros

  • Very simple-to-use
  • Great visual appearance
  • Allows users to control own schedule

Cons

  • N/A

Likelihood to Recommend

It has been best suited for the management of personal schedules - our staff book the days they want to work at specific desks. It has allowed us to easily establish a hotdesk system, and also allows us to present the booking data of permanent desks as well. This has allowed teams to book in on the same day without a lot of internal messaging clogging up their days.

Vetted Review
Skedda
3 years of experience