Satisfied Customer
April 23, 2022

Satisfied Customer

Sandra Ginyard | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skedda

We are moving resource scheduling from O365 to Skedda. So far we are happy with the product, but I'm writing this review to commend our representative. He's an excellent resource and he's been a consummate professional as he helped me to add resources (new maps and spaces). His video responses enabled me to better understand how to complete the config on my side. He has a wonderful demeanor, and I felt compelled to let you know.

Pros

  • Develop floor plans with quick turnaround
  • enable us to add resources in short order
  • provide a quality customer service experience

Cons

  • better understanding of how a resource could be available but the map not appear
  • integration with Outlook
  • Immediate accessability
  • too early to tell; we just started using it.

Do you think Skedda delivers good value for the price?

Yes

Are you happy with Skedda's feature set?

Yes

Did Skedda live up to sales and marketing promises?

Yes

Did implementation of Skedda go as expected?

Yes

Would you buy Skedda again?

Yes

Responsiveness is excellent, and accessing support is as well After spending more time using the tool, I'll be able to respond further

Comments

  • Michael Howard | TrustRadius Reviewer
    Michael Howard
    commented 3 years ago
    Hi there, Sandra! Thanks so much for taking the time to leave your review of Skedda and, more specifically, to leave such encouraging feedback about your Skedda account manager! It's so great to hear that we've been able to provide you with great support throughout the setup process, and we intend to continue along those lines as we partner with you to make space management a breeze at your organization! All the best, The Skedda Team

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