Skip to main content
TrustRadius

Overview

What is AlertSite?

AlertSite, from SmartBear Software, is a website monitoring and application performance management application offering real time alerting with root-cause analytics and robust reporting.

Read more
Recent Reviews

TrustRadius Insights

AlertSite is a valuable tool for monitoring website and web application performance in real-time. Users rely on AlertSite to collect …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is AlertSite?

AlertSite, from SmartBear Software, is a website monitoring and application performance management application offering real time alerting with root-cause analytics and robust reporting.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

12 people also want pricing

Alternatives Pricing

What is ScienceLogic SL1?

ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.

What is GitLab?

GitLab DevSecOps platform enables software innovation by aiming to empower development, security, and operations teams to build better software, faster. With GitLab, teams can create, deliver, and manage code quickly and continuously instead of managing disparate tools and scripts. GitLab helps…

Return to navigation

Product Demos

Creating an Endpoint Monitor from an OpenAPI Definition | AlertSite

YouTube
Return to navigation

Product Details

What is AlertSite?

AlertSite is application performance management and system monitoring software from SmartBear. The vendor says AlertSite is an the 'Early Warning System' users can trust to monitor their websites, web apps, and APIs from all over the world and within their private networks.

AlertSite Competitors

AlertSite Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

AlertSite, from SmartBear Software, is a website monitoring and application performance management application offering real time alerting with root-cause analytics and robust reporting.

Catchpoint are common alternatives for AlertSite.

Reviewers rate Server availability and performance monitoring highest, with a score of 8.5.

The most common users of AlertSite are from Enterprises (1,001+ employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(14)
Loading...

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
AlertSite is an awesome tool for end-to-end, front-page website monitoring and API monitoring. AlertSite helps us to solve our problem to monitor website availability. It helps us to catch website failures. AlertSite tool is very easy to understand and very user-friendly. I have used it to monitor application website, setting up alerts. We can create dashboards to monitor all failures or website slowness. We can also add instructions in the alert while creating.
  • End to end website monitoring
  • Front page monitoring
  • API monitoring
  • Tool is complicated for Alert creation
  • AlertSite GUI need improvement. As compared to Datadog, it needs improvement in GUI
  • While using AlertSite, many times we faced false alerting, they need to take a look at it to improve performance.
If you have some application and you want to keep uptime of that website more than 99%, you should go for AlertSite tool. It is very user friendly, AlertSite provides awesome support whenever you observe any issue with tool. If you want to monitor the performance of the website like the login page, logout page, loading time for the website after login, we should go for this tool.
Application Performance Management (12)
70.83333333333333%
7.1
Application monitoring
90%
9.0
Database monitoring
80%
8.0
Threshold alerts
90%
9.0
Predictive capabilities
80%
8.0
Application performance management console
80%
8.0
Collaboration tools
N/A
N/A
Out-of-the box templates to monitor applications
90%
9.0
Application dependency mapping and thresholding
80%
8.0
Virtualization monitoring
N/A
N/A
Server availability and performance monitoring
90%
9.0
Server usage monitoring and capacity forecasting
90%
9.0
IT Asset Discovery
80%
8.0
  • AlertSite helps us capture website failures, this helps us to provide 100% uptime as promised with clients.
  • We observed issues from AlertSite many times but their support is fast and helpful.
  • It needs improvement to avoid false alerting as it wastes the time of the support person and can cause a business impact.
Ashutosh Rawale | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
AlertSite is used in our organization to monitor our website and web applications in real-time to collect the super important metrics reflecting web page load time but from the user end (E2E) and that approaches helps us to understand what our website is experiencing in real-time.
  • What I have noticed so far is the fact that the AlertSite customer support team is trying to build relationships and go the extra mile to make sure we can overcome any occurring issues and they are quick to respond and provide sufficient guidance for implementing efficiently and fixing products issues.
  • Tool has very handy and easy UI.
  • It is very well in end to end Application URL monitoring and Front page URL monitoring.
  • Monitoring locations would have issue and cause false positive alerts.
  • Dashboard is unavailable at times or sometimes lags for minutes cause the monitoring team found slowness.
AlertSite is used in our organization to monitor our website and web applications in real-time to collect the super important metrics reflecting web page load time but from the user end (E2E) and that approaches helps us to understand what our website is experiencing in real-time.
Application Performance Management (12)
68.33333333333333%
6.8
Application monitoring
70%
7.0
Database monitoring
50%
5.0
Threshold alerts
70%
7.0
Predictive capabilities
60%
6.0
Application performance management console
70%
7.0
Collaboration tools
60%
6.0
Out-of-the box templates to monitor applications
70%
7.0
Application dependency mapping and thresholding
70%
7.0
Virtualization monitoring
80%
8.0
Server availability and performance monitoring
80%
8.0
Server usage monitoring and capacity forecasting
70%
7.0
IT Asset Discovery
70%
7.0
  • A negative thing is Monitoring locations would have issues and cause false-positive alerts and due to that monitoring team's repetitive work has increased.
  • A positive thing that I have noticed so far is the fact that the AlertSite customers support team is trying to build relationships and go the extra mile to make sure we can overcome any occurring issues and they are quick to respond and provide sufficient guidance for implementing efficiently, and fix products issues.
August 04, 2020

AlertSite Review

Score 6 out of 10
Vetted Review
Verified User
Incentivized
It is used by the IT department only.
  • Monitoring up-time.
  • Transaction checks.
  • The pricing model is very pricey when compared to alternatives.
  • Lost of upfront costs.
Ideal for medium to large scale monitoring. Pricey for smaller organizations.
Application Performance Management (12)
25%
2.5
Application monitoring
50%
5.0
Database monitoring
N/A
N/A
Threshold alerts
60%
6.0
Predictive capabilities
N/A
N/A
Application performance management console
60%
6.0
Collaboration tools
N/A
N/A
Out-of-the box templates to monitor applications
70%
7.0
Application dependency mapping and thresholding
N/A
N/A
Virtualization monitoring
N/A
N/A
Server availability and performance monitoring
60%
6.0
Server usage monitoring and capacity forecasting
N/A
N/A
IT Asset Discovery
N/A
N/A
  • Leaves a small monitoring footprint so not a great ROI for the cost.
pingdom more affordable and reachable tech support
I've been unable to contact support after several attempts.
4
IT
1
IT Infras
  • External site monitoring
  • uptime monitoring
  • N/A
  • Not sure
Reviewing other cost saving options
No
  • Product Features
  • Product Reputation
Monitoring, uptime and reporting features
Involve more teams
  • Implemented in-house
No
  • NA
NA
No
Not needed
No
NA
  • Monitoring
  • Reporting
  • API Notifications
  • Reporting
Pretty good product only issue was cost
Rob Bates | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We needed a solution at the time to replace a very aged website monitoring solution. Our websites were developing constantly we weren't keeping up with the changes in terms of monitoring the visibility of the applications and the multistep experiences users were undertaking during a site visit and using our products. We have a large userbase and our websites are where our products are available, making us a 24/7 operation and also meaning our website uptime is absolutely key to profitability.
  • The Deja-Click Recorder is an excellent tool.
  • Good UI that translates to large NOC screens well.
  • Easy Alerting and Reporting.
  • Support is inconsistent at times in terms of quality and response.
  • Monitoring locations would have issues.
  • Dashboard would go unavailable at times or lag behind.
A very costly platform if you intend to implement multistep transactions that use geographical testing. There are better alternatives out there at a fraction of the cost. It's difficult to say where Alertsite would be well suited. They're experienced in the sector and have been a player for a while now so they have the experience to hand if you're new to transactional testing and just starting out. If you need a large number of transactions and have a wide variety of products to monitor, then this is not the solution for you, as the cost will scale.
Application Performance Management (12)
55%
5.5
Application monitoring
50%
5.0
Database monitoring
50%
5.0
Threshold alerts
80%
8.0
Predictive capabilities
60%
6.0
Application performance management console
80%
8.0
Collaboration tools
60%
6.0
Out-of-the box templates to monitor applications
60%
6.0
Application dependency mapping and thresholding
60%
6.0
Virtualization monitoring
30%
3.0
Server availability and performance monitoring
40%
4.0
Server usage monitoring and capacity forecasting
50%
5.0
IT Asset Discovery
40%
4.0
  • Negative, if anything, due to the astronomical cost of the platform and the scaling cost. We eventually swapped to another provider for a fraction of the cost, with an acceptable loss of functionality.
  • Issues from time to time with transaction recordings meant we would have to start again.
We moved all of our services to Site24x7 after several years with AlertSite. We looked at Uptrends and Pingdom to name a few whilst evaluating options. Pingdom lacks functionality and Uptrends we found to have quite a steep learning curve. AlertSites platform and in particular the Deja-Click recorder is a standout tool against the other platforms. Sadly the upscaling costs of multi-location transactions can quickly add up.
Return to navigation