Overall Satisfaction with AlertSite
AlertSite is used in our organization to monitor our website and web applications in real-time to collect the super important metrics reflecting web page load time but from the user end (E2E) and that approaches helps us to understand what our website is experiencing in real-time.
- What I have noticed so far is the fact that the AlertSite customer support team is trying to build relationships and go the extra mile to make sure we can overcome any occurring issues and they are quick to respond and provide sufficient guidance for implementing efficiently and fixing products issues.
- Tool has very handy and easy UI.
- It is very well in end to end Application URL monitoring and Front page URL monitoring.
- Monitoring locations would have issue and cause false positive alerts.
- Dashboard is unavailable at times or sometimes lags for minutes cause the monitoring team found slowness.
- A negative thing is Monitoring locations would have issues and cause false-positive alerts and due to that monitoring team's repetitive work has increased.
- A positive thing that I have noticed so far is the fact that the AlertSite customers support team is trying to build relationships and go the extra mile to make sure we can overcome any occurring issues and they are quick to respond and provide sufficient guidance for implementing efficiently, and fix products issues.
Do you think AlertSite delivers good value for the price?
Yes
Are you happy with AlertSite's feature set?
Yes
Did AlertSite live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of AlertSite go as expected?
Yes
Would you buy AlertSite again?
Yes