AlertSite Review
Anonymous | TrustRadius Reviewer
Updated August 04, 2020

AlertSite Review

Score 6 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with AlertSite

It is used by the IT department only.
  • Monitoring up-time.
  • Transaction checks.
  • The pricing model is very pricey when compared to alternatives.
  • Lost of upfront costs.
  • Leaves a small monitoring footprint so not a great ROI for the cost.
pingdom more affordable and reachable tech support
I've been unable to contact support after several attempts.

Do you think AlertSite delivers good value for the price?

Not sure

Are you happy with AlertSite's feature set?

Yes

Did AlertSite live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of AlertSite go as expected?

I wasn't involved with the implementation phase

Would you buy AlertSite again?

No

Ideal for medium to large scale monitoring. Pricey for smaller organizations.

AlertSite Feature Ratings

Application monitoring
5
Database monitoring
Not Rated
Threshold alerts
6
Predictive capabilities
Not Rated
Application performance management console
6
Collaboration tools
Not Rated
Out-of-the box templates to monitor applications
7
Application dependency mapping and thresholding
Not Rated
Virtualization monitoring
Not Rated
Server availability and performance monitoring
6
Server usage monitoring and capacity forecasting
Not Rated
IT Asset Discovery
Not Rated

Using AlertSite

  • External site monitoring
  • uptime monitoring
Reviewing other cost saving options

Evaluating AlertSite and Competitors

  • Product Features
  • Product Reputation
Monitoring, uptime and reporting features

AlertSite Support

ProsCons
None
Slow Resolution
Problems left unsolved
Not kept informed
Escalation required
Slow Initial Response
No - Not needed

Using AlertSite

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Monitoring
  • Reporting
  • API Notifications
Pretty good product only issue was cost