Users can build complex keyword searches to surface and analyze the right set of social media conversations.
Category average: 7.8
Users can filter out irrelevant search results through excluded keyword terms and other measures.
Category average: 7.4
The tool offers natural language processing to automatically assign positive, negative or neutral sentiment to each post. Users often have the ability to manually change the sentiment.
Category average: 7.4
Users can compare themselves to competitors based on brand mentions, customer engagement and sentiment.
Category average: 7.8
Permissions to perform actions or access social accounts are assigned to roles, which are then assigned to users, reducing complexity of administration.
Category average: 8.5
Users can effectively use the software through a mobile or tablet device.
Category average: 8.2
Sprout Social
Sprout Social, Sprinklr Modern Marketing & Advertising
Sendible
Sendible, Later, ZeroFOX
