Why we'll continue using Zoho
Zoho Social has helped save time in managing our several Social Media pages. Having one platform where you can handle almost all …
Zoho Social
Top Rated
Zoho Social
Overview
Reviews
Popular Features
View all 18 featuresFacebook (279)
9.7
97%
LinkedIn (242)
9.6
96%
Twitter (252)
9.5
95%
Content planning and scheduling (286)
8.8
88%
Reviewer Pros & Cons
View all pros & cons
Pricing
View all pricingStandard
$10
Cloud
per month
Professional
$25
Cloud
per month
Agency
$200
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.zoho.com/social/pricing.html
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Features Scorecard
Listening/monitoring
8.4
84%
Publishing
8.4
84%
Engagement
8.4
84%
Marketing
8.5
85%
Channel coverage/integration
9.3
93%
Reporting/analytics
8.8
88%
Account management
8.7
87%
Product Details
What is Zoho Social?
Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement.
Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule a post to go out at the same time of the day in different time-zones.
Zoho Social's real-time monitoring dashboard helps marketing teams listen to what’s being said about their brand. Users can search and track a keyword; and respond when they need to. Instant notifications ensure quick reactions and guarantee that no relevant conversations are missed.
Within Zoho Social, numbers are included as a value add, around publishing and listening features. A dedicated reports tab provides social-network-specific statistics and detailed analytics enabling users to understand more about their audience and how people engage with their content.
Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule a post to go out at the same time of the day in different time-zones.
Zoho Social's real-time monitoring dashboard helps marketing teams listen to what’s being said about their brand. Users can search and track a keyword; and respond when they need to. Instant notifications ensure quick reactions and guarantee that no relevant conversations are missed.
Within Zoho Social, numbers are included as a value add, around publishing and listening features. A dedicated reports tab provides social-network-specific statistics and detailed analytics enabling users to understand more about their audience and how people engage with their content.
Zoho Social Features
Listening/monitoring Features
- Supported: Sentiment analysis
- Supported: Broad channel coverage
Publishing Features
- Supported: Content planning and scheduling
- Supported: Audience targeting
- Supported: Content optimization
Engagement Features
- Supported: Automated routing and prioritization
- Supported: Customer interaction histories
Marketing Features
- Supported: Lead generation
- Supported: Content marketing
Channel coverage/integration Features
- Supported: Twitter
- Supported: Facebook
- Supported: LinkedIn
- Supported: Google+
- Supported: Instagram
Reporting/analytics Features
- Supported: Campaign success analytics
- Supported: Competitor analysis
Account management Features
- Supported: Role-based user permissions & privileges
- Supported: Mobile access
Zoho Social Screenshots
Zoho Social Video
Social Media Management Software for Businesses & Agencies | Zoho Social
Zoho Social Integrations
Zoho Social Competitors
Zoho Social Technical Details
| Deployment Types | SaaS |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Worldwide |
| Supported Languages | English, French, German, Spanish, Portuguese, and Italian. |
Alternatives
View all alternatives
Frequently Asked Questions
What are Zoho Social's top competitors?
What is Zoho Social's best feature?
Reviewers rate Facebook highest, with a score of 9.7.
Who uses Zoho Social?
The most common users of Zoho Social are from Small Businesses and the Marketing & Advertising industry.
Reviews and Ratings
(356)
Ratings
Reviews
(1-25 of 356)- Popular Filters
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January 24, 2022
Why we'll continue using Zoho
Zoho Social has helped save time in managing our several Social Media pages. Having one platform where you can handle almost all internet-related tasks is very convenient. Anyone who wants to succeed in business today has to take their business online and Zoho Social is just that one tool you can't do without.
- Multiple Social Media Networks on one Platform.
- Post Scheduling.
- Analytics.
- You cannot manage ads on Zoho Social. It would be more convenient if you could manage social media ads on the platform.
- You cannot upload more than one picture in a single post.
- Generally a good, all rounded platform.
January 21, 2022
Awesome Product right here
Zoho Social is very user-friendly. When it comes to reporting my weekly and monthly metrics majority of the information I need is already there. Making my day-to-day easier. Scheduled posting is easy as well. Definitely a worthy competitor for other social monitoring and managing sites out there. Really love this one.
- Scheduling Posts.
- Metric Reports.
- Social Monitoring.
- Collaboration.
- More metrics, other parts seemed lacking but already sufficient.
- Optimization.
- More organization on Monitoring Tab.
December 23, 2021
The Tool I've Been Looking For!
Zoho Social is our control panel, one-stop-shop, and do-it-all tool for managing a multi-prong social media strategy. We are a small but very busy team with limited time and resources for overseeing social media activities. Zoho makes it possible for us to maximize our return-on-investment in this area. Without it, I feel like we are in the dark. With it, the future is bright. Ok maybe a bit too sappy there, but it seriously helps with all things socials!
- Posting
- Responses
- Statistics
- More team use options
- More tutorial material
November 17, 2021
Zoho Social is a life saver!
We as an agency use Zoho social for all our clients for scheduling the social media posts. It is a time saver and helps us manage all the social channels at one single time. Zoho Social is a complete social media management platform for businesses & agencies. It helps you schedule posts, monitor mentions, create custom posts, etc.
- Social Media Management
- Social Media Analytics
- Social Media Monitoring
- Adding Instagram profile should get activated
November 08, 2021
Love Zoho Social!
Zoho Social is used by my organization for marketing purposes, especially social media marketing. We use the content calendar for daily, weekly, and monthly posting updates. Zoho Social addresses the business problem of keeping consistency to social media posting, and gives us the opportunity to organize and segment our social media posts by channel and type, with hashtag and tagging features as well.
- Social media content calendar.
- Social media analytics.
- Social media posts.
- Interesting interface.
- More customization of reporting.
- Better social media listening.
October 15, 2021
Zoho Social is the BEST
Zoho Social is currently being implemented to streamline our social media management and user engagement. This app allows us to have a full view of our analytics real time so that we can make informed decisions about our strategies daily, monthly, and yearly. It is mainly used by our marketing department.
- Analytics - Gives great details on users/data.
- Integration - easy integration with other technologies.
- Engagement - allows user to communicate easily on platform to social contacts.
- Price point - I feel the price point could be lower or the option to add users add lower tier plan.
December 29, 2021
Zoho is ALL you need for social media marketing
I love Zoho Social because it's easy to navigate. We struggle with consistent social media content. With the neck-breaking pace we all live by, it's a breath of fresh air to have a company that supports an all-in-one system to create posts, schedule them whenever you want, AND respond to messages. Never seen anything like it. Did I mention the price? LOL Don't need to! Keep up the good work!!! Albertis McCray "The Monemacer"
- respond to messages within the app
- schedule messages weeks at a time
- up to the minute stats on each post
- Figuring out a way where you can post any image to all the platforms
December 27, 2021
Zoho Social
I have always been a big fan of Zoho Social, I have used it in other companies I have worked for, and they are still using it. It is a very easy-to-use software once you have set up the connections, even a novice can post to all of your social media platforms. Keep up the good work Zoho Social.
- Posts to social media.
- Keeps social media communication in one place.
- Easily accessible on mobile platform.
- I find Zoho Social to cater for our business needs very well.
August 25, 2021
Efficient Program for Social Media Managing Role
Zoho Social acts as the primary social media managing program for our business, with several features that support our brand awareness to the public. For instance, Zoho Social has an automatic publishing feature, where posts are created on different social sites. More so, Zoho Social allows customers' engagement where direct conversations are established. Conversion tracking and keyword filtering has been attained by Zoho Social.
- Zoho Social facilitates the process of brand tracking and improvement.
- Zoho Social has the automated publishing ability.
- Social media evaluation and screening.
- Still have some errors or bugs, making the tool incomplete.
- Facebook posting is quite problematic.
- Significantly limited integration capacity.
August 24, 2021
Good product and easy to use for small businesses.
Zoho Social is being used to manage my social media needs. I am a one person operation so I like to automate as much of my business as possible. Zoho Social allows me to gather my photo and video assets and schedule them to post at regular intervals to keep engagement high.
- Easy post scheduling.
- Works across all major platforms.
- Allows the user to set it and forget it.
- I wanted to use the ability to have Zoho queue the posts, but I wanted to choose the start time of the first post for a few days in the future and I did not find an easy way to set that.
- I wish there were a box with a cheat sheet of the sizes that each social media platform allows for it's video and pictures in the dialogue box for posting so I can be sure to choose appropriate content.
- I do think it's a bit expensive, especially for my needs, but I like the ease of use. I will continue to do what I can to get this service discounted until I can no longer afford it.
November 21, 2021
Great social media publishing platform
I’ve tried many social media toolkits, like Buffer or Hootsuite, but none came close to the advanced features that Zoho Social provides. It has the best integration with the most used accounts, like Facebook, Twitter, and even Google business. The scheduling is amazing. The most useful feature is that you can edit a scheduled post on all social media accounts at once. I haven’t got the chance to properly test the smart scheduling yet.
- Post scheduling
- Multiple Social Media Platforms Support
- Grouped Social Media Posting
- User Interface (it's a little dated)
November 13, 2021
Incredible platform to manage social media
We tested a number social media suite platform that can cater [to] our agency and client needs. In terms of pricing, Zoho Social is incredibly affordable with its range of solutions available. Reporting has never been laid out easily to explain to our clients who have absolutely no idea what is going on with social media. The way Zoho Social separates the brand profiles is extremely helpful as my team can stay focused on their own clients' content to work on. Team efforts are centralized without the need to see multiple documents just to create and approve content. What we love the best is SmartQ whereby it eliminates the work of figuring out the best day and time to post, though it is only available for Facebook, Instagram, and Twitter. If this can be expanded to cover LinkedIn as well, it would be terrific.
- Reporting
- Smart Scheduling
- Bulk scheduling
- audience data
- Smart scheduling to cover LinkedIn
- Show lowest performing content as well
November 04, 2021
The best social media tool currently
I have used, almost, all social media management platforms. But the experience with Zoho was the best.
- Easy interaction with different social media channels.
- Super easy to schedule and track analytics of each post.
- And Zoho Social is super affordable. If you are looking for software to manage your social media platforms—I would recommend Zoho Social.
- Easy to use platform.
- Super easy to integrate all social media channels.
- Analytics and scheduling.
- There is some issue with notification, they can add read option in the notifications.
We use Zoho Social to manage our social channels—Facebook, Instagram, LinkedIn, YouTube, and Google My Business. It is used by our Social Media team. It helps to centrally monitor and manage all our social channels.
- Central monitoring.
- Direct comments from one dashboard.
- Punching social media leads to Zoho CRM automatically.
- I believe Zoho Social is doing amazing.
- It can bring scheduling tools.
- Add #tag generation functionality.
- Finding keywords.
October 15, 2021
The Small Agency's Tool Chest
Amazing social scheduling experience, [I] have been using Zoho Social for the longest time and have been recommending the platform to all my clients and partners. [It is] truly a seamless social scheduling system, very easy to manage content and calendars, especially working with teams is super effective and easy, linking accounts also cannot get simpler. As an agency we manage multiple brands, Zoho Social makes it easy to switch between brands and assign team members to manage specific accounts for clients.
- Social scheduling.
- Social insights.
- Brand management for scheduling content.
- Calendar management & social planning.
- Provision for Instagram stories.
- Provision for TikTok.
- Provision for YouTube shorts.
October 12, 2021
Zoho Social for E-Commerce Brand in Hardware Industry
Zoho Social is a great addition to our Zoho One system. Everything is integrated. All necessary social nets are included. We are satisfied. We are able to post on several platforms at the same time with Zoho Social. It saves our time. Customer service always is helpful and friendly! They reply fast and provide the best solutions. We are happy we selected Zoho Social for our company. It is great for e-commerce, including marketing and analytical needs.
- Posting on several platforms at the same time.
- Integrating with all necessary platforms.
- Facebook messages are included.
October 07, 2021
Zoho Social Review
We've been using Zoho Social for just over a month and find it extremely useful. The ability to customize posts to ensure we have specific tags per platform is really useful and something we were looking for when trying to find a scheduler. The reports page gives us a good overview of our performance and whilst we are certainly no influencer on any platform, we can at least see our presence and engagement increasing. We've also found the price per month to be very agreeable in comparison to other options. Lastly, we have not had to use the help center for anything so cannot comment on this.
- Customize posts.
- Clear dashboard.
- Clear reporting.
- Reporting for Personal LinkedIn Profiles.
- When selecting text when making posts, selection tends to require bottom to top otherwise it doesn't select properly for deletion.
- Ability to post videos to Personal LinkedIn Accounts.
September 23, 2021
Fantastic UX
I am using Zoho Social to manage interactions on my social media accounts that I use with my Etsy store. It helps me see what posts are engaging in what environments, as well as the feedback and responses in one neat dashboard. It's very useful for real-time feedback on all the items I'm posting.
- Gorgeous UX.
- Real-time updates.
- Intuitive posting.
- Would love more social channels.
January 04, 2022
Zoho Social Review
It's being used by the entire company to schedule and publish information on our new products on all our social media platforms. It's been very useful in terms of improving employee productivity as most of the work is automated. It has allowed employees to focus on other duties that require more attention.
- Allows you to create customized dashboards.
- Analytics helps you to monitor Social mentions and engagement levels.
- Publishes on time with limited system down times.
- Uploading videos is a challenge. Software does not provide guidelines (file size, duration) for Instagram IGTV.
- Support for WhatsApp groups would be useful.
- Does not support Instagram & Facebook Stories.
August 26, 2021
Zoho Social my friend
We use Zoho Social to promote our online business and to make our products known to as many customers as possible. Through Zoho Social we can distribute useful information in several social networks, with minimal effort and in an organized way, through the programming it allows. We have tested several promotion solutions on social networks and Zoho Social has the most benefits compared to the annual cost.
- Posts on many social networks.
- Replenish old posts planned.
- Has an intuitive menu.
- Refueling in shorter time intervals.
- To resize the images according to the social network.
- Send too many notifications.
August 26, 2021
The Social Media Scheduled for Independent Entrepreneurs
Zoho Social is being used by our [organization] to manage our social media presence, and to streamline the distribution of our content across several social media channels. Currently Zoho Social is only being [utilized] by our Social Media manager. Zoho Social addresses one major issue with social media, that is how to engage our audience without creating an additional layer of work for our Social Media manager. But [utilizing] Zoho Social we can efficiently scheduled and distribute content across Facebook, Twitter and Instagram ultimately saving significant hours in repeated actions on different platforms.
- The Zoho Social interface is easy to use.
- Zoho Social provides payment information in Australian dollars.
- Zoho Social allows you to schedule social media posts at relevant times.
- Zoho Social allows you to preview your posts before scheduling or posting.
- Zoho Social provides use analytical data about your posts and social media platforms connected to your account.
- The pricing is good, however this is one area that could continue to be refined.
- The list of published posts feels clunky at times.
- Continue to add additional social media channels to the list of available platforms.
I have been testing the use of Zoho Social for a couple of months for use with a real estate client, and to consider using it for social media management for other clients. It took a little getting used to, as most platforms do, but overall I have found it to be quite robust. An critical feature that is in beta, but I have found it works quite well, is to schedule a post on multiple platforms while editing the content on a per platform basis (i.e., photo for Instagram, link post for Instagram with a lot of hashtags and short test for Twitter). When I have had questions their customer service and tech support have been very quick to respond AND knowledgeable about their product capabilities. The price point for Zoho is competitive for the features. I am seriously considering recommending it to my client for ongoing use.
- Clean, intuitive interface.
- Great post customization by social platform feature.
- Responsive and knowledgeable tech support and customer service.
- There are good analytics/stats but there is room for improvement. Note that I have found this true of all social management tools I've used and it is hard to please everyone in this arena.
It is being used to manage social media from a centralized point by one person only. It is being used to post media as well as manage stats for report submission. It is massively helpful, but I am using it as an individual tying in all my social media into one point.
- Social media integration.
- Easy posting.
- Amazing report generation.
- Quicker integration with social media.
- Stats explanation.
- Sometimes when you don't lose followers, it says down 100% but makes it look like a bad thing?
Zoho Integrates Social is part of the suite of tools from Zoho. We are managing our social media through Zoho Social for Facebook, Linked In, and Zoho Campaigns for email. Zoho Social allows us to post, monitor, and very importantly, schedule posts in the calendar. This reduces the labor-intensive task of manually posting each day.
- Integration with other Zoho apps.
- Easy to set up and use.
- Familiar interface and operation with other Zoho apps.
- An option to reuse a post that appears in the posts list.
December 07, 2021
KISS (Keep It Simple)
We use Zoho Social to help us manage our social media accounts. This software saves us a lot of time on a weekly basis and also it gives us all the data on views and clicks. We would keep using this software for a long time.
- Analytics on views and clicks.
- Easy to post.
- Scheduling post in advance.
- Connect multiple accounts.
- I would like to be able to comment on post.
- Adding a feature where we can like a post.
- Also, I would like to post to mention the company not username.