TrustRadius
https://dudodiprj2sv7.cloudfront.net/product-logos/oN/Rv/ITFW1T1CK3NO.JPEGZohoGood Social Media management, but not crazy about the UI2017-11-13T18:08:39.103ZIf you're serious about using social media as a marketing medium, then you have to use a tool to keep the stuff flowing into Instagram and Twitter and Facebook. It is impossible to have a life and keep your social media accounts up to date without one. I needed a tool to promote my business and tried Zoho, among many others.,It connects well with most of the important social media accounts.
It manages scheduling well.
It automates posting well.,Of all the ones I tried, I thought the UI for Zoho was the worst. I recognize that this is strictly a matter of preference. But I really didn't care for the Zoho UI/UX.,5,1,I ended up going with a different social media manager product, mostly because of the UI and the cost.,Buffer and Hootsuite FreeJack Edward HealdZoho Social - The Social Media Management App You Haven't Tried... But Need Too Now2017-11-10T16:24:17.894ZI use Zoho Social as my main tool to monitor my company and brand across the major social media channels. The ability to create saved searches in Twitter streams, in particular, helps us to source leads and business opportunities. Having one consolidated dashboard to see the status and health of my overall social networks is extremely efficient and useful. The biggest advantage in my mind, is being to able to take action and directly respond to people on the relevant social media channel all from within the Zoho platform itself.,Dashboard - command center for all your social media accounts in one place. Great info and statistics at a glance.
Interaction - Zoho Social allows you to interact with people directly in real time, on any of the connected networks without having to login to that specific social media site. This saves time and allows you to really get into a good flow of interacting on social.
Multiple Brands - if you have multiple businesses, different locations, or manage accounts for clients, Zoho Social provides a really great way to monitor, manage, and interact, all from one login, for all of them. Very nice functionality.,If they had the functionality to curate and post content like Buffer does from RSS feeds it'd be amazing.
On occasion their support can take some time to get to you - however, they have always resolved my issues.
If Zoho Social posting UI was a little more streamlined, I would be inclined to perhaps consider moving all my social media management and marketing to them.
Also, I think they need easier integration with some third party services.,8,1,Deploying Zoho Social in my business along with a few other apps has reduced the time it takes for us to manage our social media presence from more than 10 hours per week, down to 2-3 at most.
Zoho Social is significantly less expensive than many other options we considered. We reduced our expenditure on social media tools by 40% consolidating several down into Zoho Social.
I feel more at ease and confident that myself or my team can get a clear picture of what's going on with our brand on social media pretty much anytime.,Hootsuite Pro, Sprout Social and MavSocial,Buffer, PromoRepublic, PipedriveVerified UserEasy social media management2017-02-06T20:14:10.569ZWe use Zoho Social in our organization for social media management. It is used by our marketing team. We plan all our social media posts in advance. So all our team [members] can create draft ideas and show them to other team members in Zoho Social. After that, we can choose the best post ideas and schedule them to be posted automatically. No need to do it manually.
So, Zoho Social gives us freedom and convenience.,Zoho Social is best for planning and scheduling social media posts.
Also, it is perfect for collaboration with a marketing team for social media posts.
Would recommend it for social media monitoring, too. With Zoho Social you can easily track your brand mentions in social media.,No iPad app version.
Just 5 main social networks (Facebook, Twitter, LinkedIn, Google Plus and Instagram).,9,5,Convenience for team collaboration
Freedom from manual social media posting
Easy social monitoringDonatas BubinasZoho is the way to go!2016-11-07T17:55:22.225ZWe use Zoho Social to manage all of our social media posts across multiple platforms and to gather analytics. Our whole organization uses it. We were looking for software that is easy to use with a user-friendly dashboard and we found it in Zoho Social. The one click share feature saves our company time and removes the hassle of logging in to multiple sites.,You can get a snapshot in real time of your social media stats all in one place. This is our FAVORITE feature!
You can post to multiple social media sites with just one click. This is a huge time saver!
You can view all of your social activity in one dashboard. The design is beautiful and very easy to navigate.,I can't think of one thing I would change about Zoho Social. I love it that much!,10,Zoho Social has had a positive impact on our ROI. We use the analytics to guide us in our social media decisions, specifically where and when to spend our social budget. The analytics take out the guess work of what content works and what doesn't. We have a better understanding of our followers and what content they like to see from us.,,Woopra, Google Analytics, Zoho CRM, MailChimp, Google Drive, WixCindy RomanowskiZoho Social-The Social Media Management Platform that has it all figured out2016-11-01T16:47:15.508ZWe currently use Zoho Social to manage the accounts of three clients and our own. We are managing all of their social media accounts, more specifically Twitter, Facebook, Instagram, LInkedIn and Google Plus, all of which Zoho Social manages. Since we are a small organization, it is being used across our entire organization. The reason we particularly like Zoho Social is that it gives us a quick gauge on how we are engaging across all of the social platforms. For example, we are able to see very quickly any brand interactions and what type of media is working for our clients.,The social analytics reports are very easy to read and give you an idea of how you are trending across your social platforms. It is also great to see which posts are engaging your audience the most with just a glance.
The User Interface is very easy to navigate. You simply click on what you desire to look at on the left and it is there! Some platforms have so much going on that it is difficult to navigate through quickly. If you are handling a lot of accounts, Zoho Social makes it easy to measure your progress with each one because of its easy User Interface.
I do like the Smart Q for automatic scheduling but it is also one of the weaknesses of Zoho Social.,The Smart Q sometimes schedules posts too far in advance. I question the accuracy of the Smart Q because it does not seem to differentiate based on social network. Based on their recommendations, for the maximum engagement, I sometimes have to have two posts scheduled to go out at the same time.
I am not quite sure about their collaborate tool. I am thinking that it is for teams to discuss and brainstorm social strategies and relationships.
I do not find my Twitter posts being updated too often in the recent posts section. When I measure the Zoho Social reports against other vendor reports, some of the data seems to be missing. It is not within the reports themselves, but rather in their quick glance at recent posts. Again, I only found this happening in the Twitter Feed.,8,The fact that Zoho Social is so affordable with so many features has allowed us to increase our margins when managing clients.
We do not have hard numbers for ROI as of yet, but it has allowed us to act quickly when adjusting our strategies.
They do allow you enough time to test drive their platform before making a commitment which is one thing that we really like. Because of this we will most likely keep the platform long term.
We are also looking at integrating it into their other services so that we can have a fluid flow from social to crm to PM, which is a positive ROI in terms of efficiency,AgoraPulse, Hootsuite Pro and Sendible,ActiveCampaign, Hootsuite ProFranklin D Rivera II
Unspecified
Zoho Social
70 Ratings
