Features
Top Performing Features
Screen sharing
Allows participants to share their computer screens with others in the meeting, enabling collaborative work and presentations.
Category average: 9.3
Over-the-Internet remote session
Establish secure remote connection with computers outside the network firewall.
Category average: 9.3
File transfer
Securely exchange files with remote computer without having to use email or FTP.
Category average: 8.5
Remote management of servers & workstations
Server reboot, start/stop services & processes, clear logs, manage disks, shares, etc. without having to initiate remote control.
Category average: 8.6
Remote Administration
Remote administration software is used to control a computer from a remote location.
Screen sharing
Allows participants to share their computer screens with others in the meeting, enabling collaborative work and presentations.
Category average: 9.3
File transfer
Securely exchange files with remote computer without having to use email or FTP.
Category average: 8.5
Instant message
Ability for administrator to communicate via instant message with remote user.
Category average: 8.1
Access to sleeping/powered-off computers
Remote access and troubleshooting of out-of-band computers.
Category average: 6.6
Over-the-Internet remote session
Establish secure remote connection with computers outside the network firewall.
Category average: 9.3
Initiate remote control from mobile
Mobile application for remote controlling computers from mobile device (iOS, Android)
Category average: 7.1
Remote management of servers & workstations
Server reboot, start/stop services & processes, clear logs, manage disks, shares, etc. without having to initiate remote control.
Category average: 8.6
Centralized management dashboard
Dashboard to facilitate management of users, permissions, licenses etc.
Category average: 8
Session record
Ability to record session for training purposes.
Category average: 8.1
Annotations
Ability to markup and highlight end user’s screen to provide visual clues or to highlight areas.
Category average: 7.9
Monitoring and Alerts
Monitor CPU usage, memory utilization to proactively address issues. Receive alerts indicating attention needed.
Category average: 8.3
Multi-platform remote control
Ability to remotely connect to multiple operating systems (Windows®, Mac OS® and Linux®).
Category average: 8