Sprinklr Service Self-Serve Plan$249On Premise Per month (billed annually) per seat | Sprinklr Service Enterprise PlanContact UsOn Premise Per month (billed annually) per seat |
For the latest information on pricing, visit https://www.sprinklr.com/pricing/customer-service/
Omnichannel Automation, AI and Insights Reporting
| Feature | Free Version | Paid Version |
|---|---|---|
| Phone | Unavailable | Available |
| Live Chat | Unavailable | Available |
| Unavailable | Available | |
| FAQ/Knowledgebase | Unavailable | Available |
| Social Media | Unavailable | Available |
| Video Tutorials / Webinar | Unavailable | Available |
however, you are a smaller company, this platform will probably be a bit too expensive and elaborate. You're better off waiting to grow by yourself and acquire
Turn over of client representatives Expensive but worth it in the long run Social listening is not as advanced as brandwatch … Social listening alerts have helped abort potential crisis which cost millions of dollars in losses Paid media scheduling has saved time Social … Sprinklr…
Automation Consistency Low cost
(e.g the German version). If legacy customer, continue asking for same pricing.
Get Satisfaction was the right solution at the right time for the right price to solve the right problems. I had used other tools and Get Satisfaction … come at a higher price and weren't somethi…
forum, it's easy to spot a high-priority issue, delegate to the person in charge, resolve it, and respond as soon as possible. … Not only is Sprinklr Modern Care reasonably priced and easy to use, but it also has years worth of FAQ topics and user feedback
number of trials. When you have a transactional business, that's of large value to you. … The enterprise pricing model doesn’t connect well to their small business, mid-market model. There is a gap between mid-market/SMB pricing and enterprise … number of trials. When you have a trans…
