SUSE Observability (StackState)

Score8 out of 10

6 Reviews and Ratings

What is SUSE Observability (StackState)?

SUSE Observability (formerly StackState, acquired by SUSE in 2024) is an observability solution that helps enterprises decrease downtime and prevent outages by breaking down the silos between existing monitoring tools and tracking changes in dependencies, relationships, and configuration over time. The system relates these changes to incidents, understanding the precise change that is the root cause of an issue. The vendor states StackState clients realize decreases in mean-time-to-repair (MTTR), fewer outages, and lower costs associated with incidents.

Categories & Use Cases

Product Demos

Ronald Peters

Lead Engineer in Corporate at Robeco (501-1000 employees)

Pros

Aggregate multiple sources
Provide root-cause of issues
Reduce recovery time

Cons

not is that state yet

Return on Investment

Not in that state yet

Usability

Verified User

Project Manager in Information Technology (10,001+ employees)

Pros

Integration with standard tools from the Stackpack.
Ability to see machine status on timeline.
Integration with Slack and Netcool.
Merging data from all agents on StackState server.

Cons

Although license is based on number of hosts, licenses needs to be renewed every year or the StackState server cannot be used. A single license model does not serve all client requirements.
Custom development could be time consuming.
The original view with all the hosts on single view is quite useless. We got value only from smaller views.

Return on Investment

Increased visibility of all resources in cloud to 100%.
Deviated stages are able to detect problems before their occurrence. However, [it] needs tunings for false alarms.

Usability

Verified User

Engineer in Information Technology (10,001+ employees)

Pros

Giving observability of the entire IT stack
Custom alerting options.
Ingesting many different types of data.
Requesting new features is encouraged and they often add them quite quickly.

Cons

Documentation is often unclear and/or lacking.
UI doesn't easily allow opening of links in a new browser tab.
Feedback for determining bugs when scripting is quite hard, although this feature is quite new, so is bound to be improved in the near future.

Return on Investment

Setting up took a long time, mainly because are existing monitoring setup was lacking in many areas. So since we are still in the PoC phase, there is not much ROI yet.

Usability

Verified User

Advisor in Research & Development (201-500 employees)

Pros

Easy to implement the standard integrations.
Personal approach.
Interested in the challenges you want to solve.

Cons

Grow bigger, so the roadmap can be implemented faster.
Grow a partner network for developing integrations.

Return on Investment

Reduction of existing monitoring infrastructure cost
Reduction of monitoring configuration effort
Prevented possible prio 1 incidents

Usability

Verified User

Technician in Human Resources (1001-5000 employees)

Pros

Lots of stackpacks that can get information from systems. E.g. Azure, Amazon, Mulesoft.
You can write your own stackpacks, to unlock systems that need more tailoring.
AI to get a faster root cause analysis.
Time travel your system to see changes over time.

Cons

Can't think of anything yet.

Return on Investment

Easier and faster Root-Cause analysis.

Usability

Dell AIOps

Dynatrace

SUSE Observability (StackState)

What is SUSE Observability (StackState)?

Categories & Use Cases

Product Demos