Survicate

Survicate is survey software for getting continuous customer insights at scale. It can be used to measure customer satisfaction (CSAT), track an organization's Net Promoter Score (NPS), get website feedback, or test product-market fit. Survicate supports any use case related to collecting and managing customer feedback.

Survicate can be used to:

• Create customized surveys and start getting customer feedback within minutes

• Run surveys where they are needed: via email and link, on a website, in-product, or in mobile apps

• Connect with other tools, such as Hubspot, Salesforce, and Mailchimp, via native, one-click integrations

• Capture partial responses and target users at various points in their journey

• Bring all your user feedback (online reviews, customer support chats, user interviews, etc.) under one roof with Insights Hub

• Automatically categorize and analyze all your user feedback from surveys and connected sources with AI

With Survicate, users can:

• Get constant streams of insights from customers at all stages of the user journey to better understand their needs

• Learn what customers think of a website, product, or customer service and get data to validate ideas

• Automate continuous feedback collection to track key metrics over time

• Act on feedback to increase customer satisfaction and loyalty, reduce churn, build better products, and develop more effective marketing strategies