Telzio

Telzio provides a cloud solution for business phone systems, aiming to eliminate the need for hardware investments and replace it with a system that is managed through a web interface. They provide solutions for small businesses, as well as an enterprise PBX system in the cloud with unlimited seats included.

Telzio also provides features, that include:

• Call Queues - Telzio provides unlimited capacity on phone lines to ensure calls get connected.
• Phone Menu - Create a professional greeting and phone menu options to route incoming calls. Provide a great caller experience, and filter the right calls to the right people.
• Call Flow - For inbound call routing services, a collection of features and rules that determine how incoming calls are distributed. Includes phone menus, time filters, queues, and building blocks that can be used to create a simple IVR system, or a robust automatic call distribution system.
• Business Caller ID - Customize the caller ID on phone numbers with the business or employee name for outbound calls. Display the brand in the caller ID, and improve the chances of customers picking up.
• SMS Messaging -Telzio provides SMS text messaging capabilities for business phone numbers, plus modern tools for teams to manage messages from any device. HIPAA compliant text messaging solutions that provide a private way for professionals to communicate with clients, as well as for managing shared company messages.
• Mobile, web and desktop apps - Used to integrate mobile phones into business lines, augment desk phones, conduct conference calls, and monitor call quality through a web-based interface.