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Trello Reviews & Insights

Score8.4 out of 10

3,013 Reviews and Ratings

Top industries

Based on 34,734 HG Insights installations.

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Community Insights for Trello

Synthesised from 17 verified reviews.


Synthesised from 17 reviews | Last Published May 27, 2026


Trello is widely adopted by organizations for task management, project oversight, and internal communication, particularly benefiting distributed teams. In TrustRadius reviews, it serves as a central repository for objectives, helping prioritize work and assign responsibilities, with 15 of 17 reviewers commending its capabilities in task organization and management. Reviewers highlight its intuitive interface, clear checklist options, and robust project management features, which facilitate improved collaboration and communication.

The platform consistently enhances organizational capabilities and drives significant time savings, with 7 of 17 reviewers reporting substantial productivity gains. However, users desire greater customization and flexibility, with 6 of 17 reviewers noting limitations in visual presentation and organizational structures. Reviewers also seek more comprehensive reporting and advanced project management capabilities, suggesting Trello is better suited for task management than complex project oversight.


  • Facilitates task organization and management with clear checklists and specific task cards
  • Fosters team collaboration and communication through shared boards and task assignment
  • Offers an intuitive and user-friendly interface for easy access to tasks and information
  • Provides robust customization options with templates, color-coding, and versatile labels
  • Improves organizational efficiency and reduces project turnaround times
  • Limited customization and flexibility for visual presentation and organizational structures
  • Lacks comprehensive reporting and advanced project management capabilities
  • Performance and reliability concerns, including site slowness and system crashes
  • Notification and communication features require refinement for detail and volume
  • May not be suitable for complex, large-scale project oversight
What other products like Trello have you used or evaluated?

From 17 reviews | Last Published May 27, 2026

Reviewers frequently cite experience with a range of project management and collaboration platforms in addition to Trello. These alternatives are often mentioned as part of a broader suite of tools used for task management, team communication, and overall productivity. Specifically, Asana, ClickUp, Slack, and Notion each appear in the feedback from 2 of 17 reviewers. The observed pattern suggests that users often leverage multiple platforms to address various aspects of their workflow, rather than relying on a single solution. This indicates a diverse landscape of tools that professionals integrate into their daily operations, reflecting different functional focuses such as project tracking, communication, and knowledge organization. The mentions do not indicate a preference for one tool over another, but rather an ecosystem where multiple applications coexist.

Asana

Slack, Asana and monday CRM

ClickUp

Slack, Asana and ClickUp

Slack

Slack, Asana and monday CRM

What positive or negative impact (i.e. Return on Investment or ROI) has Trello had on your overall business objectives?

From 17 reviews | Last Published May 27, 2026

Trello consistently demonstrates a positive impact on business objectives, primarily by enhancing organizational capabilities and driving significant time savings. Eight of 17 reviewers highlighted improved organization, noting that the platform streamlines task management and allows for better visualization of project progress, which subsequently reduces the need for extensive status meetings. This improved structure directly contributes to increased operational efficiency and a reduction in project turnaround times. Furthermore, 7 of 17 reviewers reported substantial time savings, attributing this to less time spent tracking projects and an overall boost in productivity, with some noting an increase of at least two hours per week. These efficiencies translate into tangible returns on investment, as 5 of 17 reviewers specifically mentioned benefits such as reduced delays, improved accountability, and cost savings, particularly when utilizing the free version of the tool. The platform's ability to facilitate clear project tracking and communication also plays a crucial role in its positive business impact, ensuring projects remain on schedule and minimizing inter-team communication issues.

Improved Organization

I rely on Trello to keep me organized, and therefore it benefits my organization as a whole.

Time Savings

Time saved

ROI and Efficiency

The return on investment was excellent because I used the free version.

Besides Trello, what other software do you regularly use? How likely would you be to recommend it to a friend or colleague?

From 17 reviews | Last Published May 27, 2026

Reviewers frequently utilize a diverse array of software alongside Trello to support various business functions. Collaboration tools are the most commonly cited category, mentioned by 7 of 17 reviewers, indicating a strong reliance on integrated platforms for team communication and project management. Beyond collaboration, a smaller segment of users, 3 of 17 reviewers, also incorporate general productivity software for tasks such as financial management and content creation. Additionally, creative software, noted by 2 of 17 reviewers, plays a role for those involved in multimedia production. The range of tools suggests that users integrate Trello into a broader ecosystem of specialized applications, tailoring their software stack to specific operational needs rather than seeking a single, all-encompassing solution. The provided data does not explicitly detail the likelihood of recommending these tools, but their regular usage implies they are considered valuable complements to Trello.

Collaboration Tools

Slack, Google Drive

Productivity Software

QuickBooks Online, Microsoft 365

Creative Software

Adobe After Effects, Adobe Premiere Pro

Describe how you use Trello in your organization. What are the business problems the product addresses and what is the scope of your use case?

From 17 reviews | Last Published May 27, 2026

Trello is widely adopted by organizations to address business problems related to task management, project oversight, and internal communication, particularly within distributed teams. A significant majority of reviewers, 13 of 17, leverage Trello for organizing and tracking tasks and projects, ranging from daily to-dos to managing software development sprints and cross-functional initiatives. The platform serves as a central repository for objectives, helping to prioritize work and assign responsibilities, which is especially beneficial for teams with geographically dispersed members. Furthermore, 5 of 17 reviewers specifically highlight Trello's role in improving collaboration and communication, enabling synchronized efforts and clear accountability across teams. Beyond team-level applications, 6 of 17 reviewers also utilize Trello for personal productivity, integrating it into their daily routines to manage individual workflows and tasks effectively. This dual utility for both organizational projects and personal task management underscores its versatility in addressing diverse operational needs.

Task and Project Organization

I use Trello to organize and schedule my day to day tasks.

Personal Productivity

I use it for my volunteer projects, board roles and work.

Collaboration and Communication

My employees are scattered across the US. We use Trello to track the activities that need to be accomplished, as well as who is responsible for accomplishing them.

Please provide some detailed examples of areas where Trello has room for improvement.

From 17 reviews | Last Published May 27, 2026

Reviewers identified several areas where Trello could be enhanced to better meet user needs, particularly concerning its adaptability and functional depth. The most frequently cited area for improvement, mentioned by 6 of 17 reviewers, centered on customization and flexibility, indicating a desire for more control over visual presentation and organizational structures. Beyond aesthetic and structural limitations, 2 of 17 reviewers noted that the platform lacks comprehensive reporting and advanced project management capabilities, suggesting it may be better suited for task management than complex project oversight. Furthermore, concerns were raised by 2 of 17 reviewers regarding the platform's performance and reliability, with reports of general site slowness and system crashes impacting daily operations. Lastly, notifications and communication features were highlighted by 2 of 17 reviewers as needing refinement, specifically regarding the detail provided in email alerts and the overall volume of automated messages. These points collectively suggest that while Trello is functional, users seek greater sophistication and stability for more demanding use cases.

Customization and Flexibility

I wish that you could click a button and create different versions of the charts you created, for example, if my board could turn into a gantt chart!

Reporting and Analytics

Trello Lacks comprehensive reporting. Even with Paid features these things are missing

Performance and Reliability

Overall site performance

Please provide some detailed examples of things that Trello does particularly well.

From 17 reviews | Last Published May 27, 2026

Reviewers consistently highlight Trello's proficiency in facilitating task organization and management, with 15 of 17 reviewers commending its capabilities in this area. The platform is frequently praised for its clear checklist options, ability to create specific task cards, and robust project management features, including detailed labeling and automation tools. Beyond individual task handling, Trello also excels in fostering team collaboration and communication, a point noted by 35% of reviewers. Its shared board system enables clear communication, task assignment, and ongoing dialogue within specific cards. Furthermore, the platform is recognized for its ease of use and intuitive interface, which 24% of reviewers found made tasks and information readily accessible. This user-friendliness is complemented by strong customization and flexibility options, also cited by 24% of reviewers, allowing users to tailor boards with templates, color-coding, and a versatile label system for diverse organizational needs.

Task Organization and Management

In particular, Trello does a great job of offering a clear checklist option. I love being able to physically check things off of a list and archive as I go.

Collaboration and Communication

Trello has excellent collaboration features - you can tag others in comments and have an ongoing chain of communication within specific cards or you can add "members" to tabs so they can follow progress.

Ease of Use and Intuitiveness

Ease of use

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