Unitrends good but, in my opinion, pricey and sales can be aggressive.
Use Cases and Deployment Scope
Using two of the appliance local backup devices with 3 Tb capacity. these two devices have worked well for a few years. the biggest issue I am having now is that the ability to increase storage in basically non-existent. In my experience, you either pay a rather large fee for new device or pay for a rental unit hardware rental is not my desired format. i have never had enough capacity to make full image backups so I have had to look for another format. I will still continue to use these as a instant short term storage of user data that may need to be restored from a few weeks or months past. i have only had to contact support 4-5 times over the years but the cost of support is rather high from my experience. the push to purchase new SASS or hardware is at even higher premium for a small company.
Pros
- calling you many time to sell
- Support was quick and effective
Cons
- less push for sales with small companies changes will not be made quarterly.
- need to have the ability to increase storage size relative to hard drive/ storage medium comparable to prices in the markets. your stuck purchasing additional appliances
Likelihood to Recommend
local backup for short term restores its is working great. For us, the price is prohibitive if i want enough space to do a image of a single server. I did have to push back on a sales person that was calling me monthly, I thought it was very overbearing and pushy. when I did talked to support they were able to understand the issue and resolve it quickly. the devices do run well and i have not had any down time big plus for a backup device.