Unitrends' backup solution saves me 1-2 hours per day.
December 05, 2021

Unitrends' backup solution saves me 1-2 hours per day.

Dan Watson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Unitrends DRaaS
  • Unitrends Forever Cloud
  • Unitrends Backup Software
  • Unitrends Recovery Series Backup Appliance

Overall Satisfaction with Unitrends Data Center Backup and Recovery

We backup all of our virtual servers and file shares, sending our critical information to their DRaaS.

Pros

  • Support! Whenever I have needed help, I've received it immediately or promptly.
  • It just works. Isn't that the best part of a backup solution? I never have to think about it.
  • Recovers from a failed backup usually without intervention by triggering a full backup.
  • Costs less than similar solutions.

Cons

  • Scheduling UI becomes difficult to edit when the schedule is busy.
  • Updates are not applied automatically.
  • Freed me up for other tasks. I was spending 1-2 hours a day on backups.
  • We've had to recover from programmer's mistakes more than once. Unitrends allowed for a prompt recovery to a test environment where we could grab the data we needed for production.
  • Made our BCDR planning very easy. If all is lost, we just need an Internet connection to get our ERP back up and running.

Do you think Unitrends delivers good value for the price?

Yes

Are you happy with Unitrends's feature set?

Yes

Did Unitrends live up to sales and marketing promises?

Yes

Did implementation of Unitrends go as expected?

Yes

Would you buy Unitrends again?

Yes

While all of the products I evaluate could do the job and I have experience with them all, Unitrends' solution is just easier and more affordable. All solutions have negatives, but Unitrends' are so easy to live with that I had no reason to make a change. I'd also put their support up against anyone. You can almost always get someone if you need them, but I almost never need help.
Infor CloudSuite Industrial (SyteLine), Kaseya VSA, Webroot Endpoint Protection
We have a traditional stack and pretty typical needs as a manufacturer. I have used and evaluated everything out there, but the Unitrends solution fits very well and was competitively priced. I would think if it fits us, it could fit anyone like us with a similar stack.

Unitrends Feature Ratings

Data Center Backup
10.0
Universal recovery
10
Instant recovery
10
Recovery verification
10
Business application protection
10
Multiple backup destinations
10
Incremental backup identification
10
Backup to the cloud
10
Deduplication and file compression
10
Snapshots
10
Flexible deployment
10
Management dashboard
10
Platform support
10
Retention options
10
Encryption
10

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