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VAI ERP

Score8.4 out of 10

22 Reviews and Ratings

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What is VAI ERP?

VAI ERP (or S2K Enterprise) is a cloud-based ERP solution for durable goods distributors and manufacturers, offering multiple order processing options, inventory and purchase management, warehouse management, and customer relationship management features.

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Categories & Use Cases

Media

Screenshot of VAI ERP Product Suite
Screenshot of VAI Item Inquiry
Screenshot of VAI Mobile Warehouse

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Screenshot of VAI ERP Product Suite

VAI ERP Key Features

Learn about the best (and worst!) features VAI ERP has to offer, as determined by TrustRadius' reviewers.
Based on 22 ratings of VAI ERP's features
View all VAI ERP features

Top Performing Features

  • Pricing

    Users can set up complex and unique pricing requirements.

    Category average: 7.9

  • Order entry

    Users can enter an order once, and the data flows to all the necessary units such as fulfillment and billing.

    Category average: 8.1

  • Cost of goods sold

    The software calculates the direct costs attributable to a finished product, such as materials and labor, and includes roll-up pricing.

    Category average: 8.1

Areas for Improvement

  • Budgetary Control & Encumbrance Accounting

    Control spending at any budget level or time interval

    Category average: 7.2

  • Trade and Customs Management

    Manage duties, tax rates, customs documents, and other data required for products shipped in and to specified countries

    Category average: 7

  • Transportation Execution Management

    Execute and track shipping orders

    Category average: 7.3

Who Buys & Uses VAI ERP

VAI ERP Reviews

What users are saying about VAI ERP.
View all VAI ERP reviews

Pros

  • Robust inventory management with detailed tracking and warehouse operations
  • Efficient streamlining of order intake and processing of inbound purchase orders
  • Comprehensive financial and sales reporting functionalities

Cons

  • Limited flexibility and customization options for reporting, especially for regional accounting standards
  • Lack of native integration or openness for certain modules like analytics and transportation
  • Absence of a VAI ERP-native transportation module for end-to-end tracking

VAI ERP review

Incentivized
Brian Ladd
Operations Leader in Corporate at PruittHealth Medical Supply (51-200 employees)

Use Cases and Deployment Scope

Our VAI ERP runs the majority of our business, from from our multiple websites, Customer Service, Rental Department, Uniform Process Integration, Accounts Payable, Accounts Receivable, Purchasing, EDI ( Electronic transfer of PO, PO Confirmations and Invoicing) with our vendor partners and lastly or Distribution Center where we use Warehouse Management tools such as RF scanners and Suggested Purchasing for better Inventory fulfillment . VAI's ability to integrate with our our systems has really been the game changer.

Pros

  • Finding ways to integrate systems
  • VAI software is designed for a wide range of business types
  • Easy to follow dashboard that you can customize depending on your business type.
  • Ability to setup and maintain multiple user types and access levels

Cons

  • Ability to create custom reporting, adding additional columns to already existing reports

Return on Investment

  • We work in the Long Term Care space and VAI has been able to drive better Formulary Compliance which also in-turn helps us keeps are cost of business lower
  • Warehouse Management tools such as Suggested Purchasing the RF Scanners really helps with efficiency. Our average product turns 13 times per year. Product rotation with Random binning our products with Chrono Picking (FIFO) automated in the system has been a game-changer
  • Uniform Compliance for almost 14,000 employees was a huge nightmare until we automated an almost completely manual system. Now our employees enter their sizes during new hire orientation. That system sends over the sizes to VAI and it auto-creates orders for each person, where it is going and auto drops to our warehouse for immediate processing.

Usability

Alternatives Considered

Oracle JD Edwards EnterpriseOne

Other Software Used

Infocon Systems

VAI S2K Review.

Incentivized
Bertha PintoView profile
IT Director in Information Technology at Anderson & Vreeland (51-200 employees)

Use Cases and Deployment Scope

A&V uses S2K for all business aspects. We are a distribution and manufacturing company with 8 locations across the US and Canada. A&V started with S2K in 1999. I have been with A&V since 2000, but worked with VAI in 2 other jobs. We stay up-to-date with releases. We also use VAI's portal applications. Mobile WMS, Customer Mobile APP, Online ordering, and Punch Out catalogs. Our users find the software easy to use and have exceptional drill-down features.

Pros

  • Design and ease of entering data into screens.
  • Drill downs provided as you move around screens.
  • Help Text for each screen.
  • Back end programming easy to follow - good documentation.
  • Interfaces to third party software - ex. Mark Magic Forms.
  • Great Help Desk.
  • Training Videos.
  • Workflows and Triggers.

Cons

  • S2K Analytics - modules need to be more open to different area's/applications.

Return on Investment

  • Sales - since all screens are real-time, S2K helps keep our salespeople up to date with customer sales and their overall sales for each period/year.
  • CSR - tracking of customer orders from point of entry to invoicing, being able to give the customer current information on their order by viewing a single screen.
  • Purchasing - with multiple locations, tracking, and having inventory in the correct location to meet the customer demands that are shipped from their home location.
  • Warehouse bin/item management makes picking orders a fast, accurate process, with the addition of order verification.
  • Accounting - being able to see real-time information across all applications. A/R, A/P, and G/L.

Usability

Great ERP with a great support team

Incentivized
Steve BrooksView profile
VP of Medical Supply in Corporate at PruittHealth (10,001+ employees)

Use Cases and Deployment Scope

We run several businesses with VAI ERP. We have several different modules that we love. A few that come to mind first our WMS. It keeps our inventory very accurate and allows us to have accountability for our team. Another one we use is for our service technicians in the field. We custom built a mobile app that tracks all of our equipment and services completed to each piece of equipment.

Pros

  • Customization - If we can dream it, VAI ERP can create it
  • Suggestive Purchasing - We were able to reduce carrying cost by 30%
  • WMS does many things well, but managing first-in, first-out is one we love

Cons

  • I would like to see a VAI ERP (not 3rd-party) transportation module that allows scanning all the way to the customer's POD

Return on Investment

  • The ROI on reliability is strong
  • We have had a 45% inventory reduction with VAI ERP
  • Our inventory turns are off the chart. We have 16 turns a year

Usability

Alternatives Considered

Oracle PeopleSoft ERP

Other Software Used

Oracle PeopleSoft ERP, Kronos Workforce Dimensions / UKG Dimensions (discontinued)

S2K Enterprise can get it done

Incentivized
Scott SorrellView profile
IT Manager in Information Technology at MFW Books LLC (11-50 employees)

Use Cases and Deployment Scope

We use S2K Enterprise throughout our organization. For customer orders we use S2K eCommerce for the customer facing website and we manually enter orders as needed in S2K Enterprise. Order fulfillment, (picking and shipping) is through the appropriate S2K modules. We use the WMS (warehouse management system) to manage inventory in our warehouses. We create POs, receive them and verify them within S2K. We use the manufacturing module for the products we build in-house. We use S2K Marketing Cloud to handle e-mail marketing to our customers. Finally, S2K Analytics helps us sort through all the data.

Pros

  • WMS Inventory management
  • Customer website integration
  • Mobile Order Entry on tablets

Cons

  • Payments options on customer orders. i.e. cancel a payment, update a payment to fix a typo, select which payment to refund on a return.
  • Consistent naming of fields. i.e. "Order Total" and "Balance Due" are sometimes used interchangeably but those are two different values that can in some cases be the same value.
  • Address fields - it would be nice if they were updated to support longer lengths as they are often too short. Also to integrate address verification tools to help make sure addresses are valid.

Return on Investment

  • Suggested Purchasing and Forecasting helped us reduce our inventory overhead by over a million dollars. That frees up cash to make general operations smoother.
  • Warehouse management (WMS) was a great cost savings. It has helped make the warehouse team more productive and reduced picking/shipping errors. I believe our estimate was the ROI for adding WMS was going to be within 24 months. It turned out to be under 12 months.
  • S2K Mobile Order Entry - when we travel to trade shows there were times we needed to process hundreds of customer orders in short windows of time. Our old system would average 8-10 minutes for entry of an order. The customer lines were long. We had 2 or 3 stations at a trade show and were considering adding more. When we switched to S2K Mobile Order Entry the average entry time dropped to 2-3 minutes, the entire process was better. Before customers would leave because of the lines, they didn't have time to wait. With S2K Mobile there was rarely a line.
  • Before we started with S2K we had many disconnected systems and it required us to rekey data many times. One of our first goals was to integrate customer orders, inventory, purchasing, payables, and fulfillment into one system. S2K was a wonderful fit for this and allowed us to reduce the redundant work that was prone to errors. Saved us both time and money.

Usability

Other Software Used

DigitalShipper Enterprise, Adobe Creative Cloud for Enterprise, Zimbra by Synacor, osTicket, Nextiva

10 years going strong.

Incentivized
Jason Everett
General Manager at Winhere Brake Parts Inc. (51-200 employees)

Use Cases and Deployment Scope

Winhere utilizes VAI's S2K as both our Enterprise Resource Planning (ERP) and Warehouse Management System (WMS), enabling us to efficiently process all inbound domestic purchase orders while serving as a centralized warehouse and inventory management solution. This integrated platform streamlines our daily operations, improves efficiency, and ensures accuracy across our supply chain. As a leading automotive parts manufacturer and distributor serving major retailers throughout North America and around the world, Winhere must continually adapt to its customers' unique requirements. VAI's S2K has provided the flexibility and functionality needed to support these evolving demands, allowing us to respond quickly while maintaining operational excellence.

Pros

  • Process inbound EDI purchase orders.
  • Receive and put away product in the warehouse.
  • Run numerous reports giving data points to essentially teams.

Cons

  • Each item that cross-references/interchanges needs to be uploaded by customer accounts, but it would be beneficial to upload cross-references for a customer group and then assign that "library" to each account, so 1 upload could work for numerous customers.

Return on Investment

  • We've been able to process many more customer orders without adding staff, which has delivered great ROI.

Usability

VAI ERP Alternatives

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