Acumatica

Score8.8 out of 10

1,245 Reviews and Ratings

What is Acumatica?

Acumatica delivers a set of cloud-based business software applications with dashboards, reporting tools, integrated document management, centralized security, and customization tools.

Categories & Use Cases

Media

Screenshot of Acumatica Cloud ERP - Field Service Dashboard

Screenshot of Acumatica Cloud ERP - Manufacturing - Production Manager Dashboard

Screenshot of Acumatica Cloud ERP - Distribution - Warehouse Operations Dashboards

Screenshot of Acumatica Cloud ERP - Construction - Job Cost Accounting Dashboard

Screenshot of Acumatica Cloud ERP - Retail Edition Dashboards

Screenshot of Acumatica Cloud ERP - Professional Services - Financial Management Dashboard

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Screenshot of Acumatica Cloud ERP - Field Service Dashboard

Capital Project Management
Track and manage capital asset costs
Category average: 7.6
Customer Contract Compliance
Associate projects or tasks with customer contracts, and lines within contracts, to meet billing terms
Category average: 8.1
Project Costing
Standardize, track, and control costs at all project phases
Category average: 7.8

Warehouse Workforce Management
Set goals, measure actuals, and analyze productivity for warehousing tasks and activities
Category average: 7.3
Trade and Customs Management
Manage duties, tax rates, customs documents, and other data required for products shipped in and to specified countries
Category average: 7
Definable Resource Pools
Definable and hierarchical resource pools of potential project resources
Category average: 6.8

Most Frequent Users

Top 3 industries using Acumatica.

Based on HG Insights installation data

View all Reviews

#1 most frequent

Manufacturing

15.7%

623 installations of 3,973

“Have not used it, but looking forward to this function”
— Senior Financial Analyst, Diamondback Covers

#2 most frequent

Professional, Scientific, and Technical Services

13.4%

532 installations of 3,973

“Customization features that help us build the system to fit our needs”
— Sales Manager, Carlsbad Manufacturing

#3 most frequent

Construction

9.7%

387 installations of 3,973

“I have not used the AI capabilities much but I am very excited to start using it.”
— AP Clerk, MLCO Construction

Pros

Robust reporting capabilities with flexible dashboards and detailed financial insights.
Extensive customization options to tailor the software to specific business processes.
Automation of workflows and recurring tasks to improve productivity.

Cons

Out-of-the-box reporting is often insufficient or too generalized, requiring extensive customization.
The report designer is described as outdated, clunky, or difficult to master.
User interface can be busy, requiring excessive clicks for routine tasks, and lacks intuitiveness.

Scott Kahn View profile

Head of IT in Information Technology at Villa & House (51-200 employees)

Use Cases and Deployment Scope

We run our distribution business on Acumatica. It ties together customer service, sales, inventory, etc.

Pros

Manages inventory
Customer management
AP/AR

Cons

Managing inventory that ships in multiple boxes.
Can’t record a deposit against a blanket PO

Return on Investment

I would definitely say it's had a positive impact on ROI, because the old way of working before having a well implemented ERP platform was just too much redundant work, manual work, the use of multiple applications that were not integrated. So really it was all a mess before, before everything really came together on Acumatica. And as the company grew to learn the platform and really take command of really how to implement it.

Other Software Used

Microsoft 365

Elizabeth Rodriguez

Administrative Assistant in Human Resources at West Wood Products Inc. (51-200 employees)

Use Cases and Deployment Scope

It’s a manufacturing company, so we use it for accounting—accounts payable and receivables. We also use it for the shipping department, for manufacturing to report products that are done. We’re also using the MRP for our purchasing department, and for production—creating the BOMs and keeping inventory levels and demand up to date.

Pros

I love the fact that we could go ahead and create BOMs to make end products, and with that, it also generates demand, so we can fulfill the materials needed to be able to sell our customers products and eventually make the sales.

Cons

Acumatica has been growing and keeps changing. I think the only thing I would say is it should be a little more user-friendly, especially when creating reports, without having to go into the programming of queries and all of that. That’s where I think it needs to be a bit more user-friendly.

Return on Investment

I think it has had a very positive impact on the company because now, visually, with the reports that Acumatica provides, we know where the company stands in terms of sales, inventory, and the whole process. So I think it has been a plus.
And I don’t recall—we have had some hiccups because Acumatica has been growing throughout the years—but nothing that has not been able to be fixed.

Tyler Stahl View profile

Director of IT in Information Technology at Global Printing and Packaging (11-50 employees)

Use Cases and Deployment Scope

As an ecommerce and B2B distributor we use Acumatica daily to manage our sales orders, shipments, and financial documents. Our inventory management and valuation has always been a struggle so Acumatica has been a very valuable in crating reports and giving our key users the data visibility they need in real time. We are also closing our month in a few days rather than several weeks. As we have grown into other channels onboarding new EDI customers or even platforms such as BigCommerce and Shopify have been seamless.

Pros

Order management
Inventory Management
Purchase orders
Integrations

Cons

Keeping up with the ever changing tariff landscape on landed costs
Drop ship PO tracking
Kitting at vendors
Warehouse management

Return on Investment

Gives is great visibility in real time to all our daily operations
Inventory management and costing has become incredibly simple
Onboarding new EDI customers takes less than a day

Adam J. Hill, CPA

Cfo in Finance and Accounting at Metric (51-200 employees)

Use Cases and Deployment Scope

We use it for all of our financials and daily field reports and project management.

Pros

Ease of use
Modern UI
Data consolidation

Cons

Training on reports
Payroll

Return on Investment

Helped with reporting
Better tech stack

Alternatives Considered

Epicor Advanced MES

Verified User

Employee in Information Technology (51-200 employees)

Use Cases and Deployment Scope

We use Acumatica for inventory management, quotes, sales, and invoicing. We have a wide range of materials used in production that must be tracked across multiple locations. In order to manage lead times effectively, all departments involved in creating a product must be able to communicate in real time for the final product to reach the customer configured correctly and within a reasonable time. Acumatica is incredibly helpful in keeping all of those plates spinning successfully.

Pros

Acumatica is a great platform for auditing the paperwork for an order from cradle to grave.
It is great for running detailed reports on customer purchase history spanning years with relative ease.
The customizable nature of the platform allows for us to have exactly the tool we need without a bunch of other stuff we will never use.

Cons

The phone app is fairly useless. It is good for looking things up, but not for entering or editing data.
Some of the platform updates don't really seem to help functionality and you sometimes have to search a bit to find buttons that moved in the process.
I don't think there is an autosave feature, so if you forget to save and get pulled to another task and it times out, everything not saved is lost.

Return on Investment

Data entry time is much less allowing us to be more customer-focused.
Customizability has made this tool well worth the investment and maybe even more.
Location of even obscure information is relatively intuitive freeing efforts to other parts of the mission.

Alternatives Considered

Macola

Other Software Used

Microsoft 365 Business Premium, Anthropic Claude, GoTo Connect

NetSuite ERP

Microsoft Dynamics 365

Sage Intacct

Acumatica

What is Acumatica?

Categories & Use Cases

Media

Acumatica Key Features

Top Performing Features

Capital Project Management

Customer Contract Compliance

Project Costing

Areas for Improvement

Warehouse Workforce Management

Trade and Customs Management

Definable Resource Pools

Who Buys & Uses Acumatica

Most Frequent Users

Manufacturing

Professional, Scientific, and Technical Services

Construction

Most Frequent Users

Small Businesses

Mid-sized Companies

Enterprises

Most Frequent Users

United States of America

Canada

Australia

Most Frequent Users

Finance

Engineering

Sales

Acumatica Reviews

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Use Cases and Deployment Scope

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Acumatica Alternatives