Valicom Clearview Reviews and Ratings

Use Cases and Deployment Scope

These are a few cases for which we use Clear

view as of now primarily

1. Service order management, and

2. Customer self-service portals.

Also we are using it for

1. Streamlining operations.

2. Improve customer experience.

3. Drive revenue growth through customer Relationship Management providing a unified platform to manage customer interactions, sales, support, billing, and inventory.

Service order management provides an automated process for managing service orders, which helps telecom companies to streamline their operations and reduce the time and cost of processing orders.

Likelihood to Recommend

Well suited for 1. Service order management, and

2. Customer self-service portals. 3. Streamlining operations. 4. Improve customer experience. 5. Drive revenue growth

Use Cases and Deployment Scope

We chose Clearview to track and report on various data related to telesales. This was needed as we moved towards more remote workers. They have great customer support and it's been easy to use so far. We got help during implementation to ensure we were able to collect the data and generate reports leadership wanted to see.

Likelihood to Recommend

If you have a power user at the company that would be ideal so they can be the expert to help create reports and get the most value out of the system. A bit manual to generate and share the reports out but not hard to pick up.

Use Cases and Deployment Scope

Was tasked with setting up a telesales operation - used Clearview for reporting on calling outgoings and various revenue-based comparisons, tracking all data and revenue associated with the telesales operation allowing for accurate P&L analysis.

Likelihood to Recommend

For a scaling SMB, this system is great, if you can be prepared to use it aside from other systems as it builds up its network of API integrations. It's easy to implement, use, manage users & get clear and accurate live reporting from all of the sources from mobiles to servers to data storage.

Use Cases and Deployment Scope

Clearview's software is easy to use, in addition to ensuring accurate billing with all carriers, the software also captures all the necessary data and there is no software downtime. No matter what information our clients provide, the software allows us to find any item quickly without wasting much time. The Clearview team provides excellent customer support and always goes beyond and far to support its customers.

Likelihood to Recommend

This is a very powerful tool, it is intuitive and user-friendly, and so far it has made a huge difference in lowering costs, reducing risks, and increasing operational efficiency. The customer support has been great where the problem was resolved quickly. Its module layout makes it easy to find all relevant information with much ease. Overall, I have had a very good experience using Clearview.

Use Cases and Deployment Scope

Clearview AI's investigative platform is a powerful tool for law enforcement agencies. It allows investigators to quickly generate leads and identify suspects, witnesses, and victims in order to solve cases more efficiently and keep communities safe. The platform utilizes advanced facial recognition technology to search through a massive database of images and videos, making it easy to find potential matches. This can save valuable time and resources for law enforcement agencies, helping them to close cases faster and keep communities safer. Additionally, the platform is user-friendly and easy to navigate, making it accessible to investigators of all skill levels. Overall, Clearview AI's investigative platform is a powerful and efficient tool for law enforcement agencies looking to solve cases quickly and keep communities safe.

Likelihood to Recommend

The platform utilizes advanced facial recognition technology to search through a massive database of images and videos, making it easy to find potential matches. This saves me valuable time and resources for law enforcement agencies, helping them to close cases faster and keep communities safer. Additionally, the platform is user-friendly and easy to navigate, making it accessible to investigators of all skill levels. Overall, Clearview AI's investigative platform is a powerful and efficient tool for law enforcement agencies looking to solve cases quickly and keep communities safe.

Use Cases and Deployment Scope

We were looking for a way to increase engagement of our team members on social media. We spend a lot of time curating content for the agency, but then only rely on the agency/company social channels to push the content out. We realize the value of having individuals share the company content to their networks. The reach is far greater, and it can feel more authentic. Our efforts to gain buy in from the team continued to fall short when we ask them do manually do things. So we were looking for a solution to make it seem a bit more effortless.

Likelihood to Recommend

Like most platforms, its only as good as how well and how often you use it. It definitely is a good platform for pushing out content to your employee base or team. You need to have a decent size list of people to realize its true capability/value/reach. It requires someone to be regularly loading in content for shares and pushing them out to the individuals. But either from an email or when logged into the platform, a share can be done with just a few clicks.

Use Cases and Deployment Scope

There are endless ways to leverage this tool which makes it a very intuitive asset to the TEM strategy. For example, you are able to track all assets and IT inventory within the platform and their correlating contracts, contract expiration dates, and everything involving the invoice processing side of those IT inventories. Clearview also tracks regularly processed invoices like utilities and the correlating services offering the payment of these invoices at no additional charge with frees up internal staff to focus on more rewarding/less mundane tasks. Having one central location to track IT assets, process invoices and route the approval for invoices to get paid streamlines internal workflows.

Likelihood to Recommend

Clearview is very customizable by the supporting staff for each client which creates a unique experience for each client. For example, the corporate automotive user will have a completely different structure and needs than a hospitality or healthcare user. Having the transparency into the telecom environments is important and I feel that using a software like Clearview helps to make sure inventory is as updated as possible. The cost allocation helps with billing in understanding corporate spending which is extremely helpful when it comes time for budget development and budget cuts. The alternative to Clearview would be Excel spreadsheets which are tedious and cumbersome.