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Vendor-PM has proven to be an invaluable tool for businesses and property managers looking to find quality vendors. Users have praised the …
Starting at $200 per month
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What is VendorPM?
VendorPM is a vendor management, compliance, and procurement software designed specifically for property managers. It is tailored to meet the needs of property management firms and property managers of various sizes. According to the vendor, this software is utilized by property managers, property management...
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Basic
$200
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is VendorPM?
VendorPM is a vendor management, compliance, and procurement software designed specifically for property managers. It is tailored to meet the needs of property management firms and property managers of various sizes. According to the vendor, this software is utilized by property managers, property management firms, and vendors across the industry to streamline vendor management processes, ensure compliance, and enhance operational efficiency.
Key Features
Vendor Management & Compliance Software: According to the vendor, this feature helps reduce risks and maintain visibility by onboarding, approving, and managing vendors. Users can customize approval criteria in insurance, safety requirements, and more. The software also provides real-time status updates and reports on vendor data.
VendorPM Marketplace: Users can plan all building services, contracts, and projects on the platform. According to the vendor, the marketplace offers access to a wide range of vendors, with users receiving 3+ bids per service, on time, every time. Data, reports, and documentation on all processes are also provided.
Improved Visibility & Control: The software allows users to access all their data in one place, providing a comprehensive view of all buildings, vendors, and services under one login. According to the vendor, users can easily filter and access data, making it more convenient and efficient.
Enhanced Operational Efficiency: According to the vendor, this feature helps users modernize manual vendor sourcing and procurement processes, leading to increased efficiency. Users can monitor key metrics on service fulfillment, vendor compliance, and vendor performance. The software also aims to reduce cost and risk by helping users find and work with vendors that meet compliance standards and offer better service at a better price.
Property Management Marketplace: Users can bid on thousands of private and open requests, gaining exposure to new property managers, buildings, and leads on a daily basis. According to the vendor, this feature allows users to stand out from the competition with a professional, customized business profile. Additionally, the software offers a one-stop shop for compliance verification (COI, W9, Worker's Comp) to meet client standards.
VendorPM Features
- Supported: Compliance Management
- Supported: Offboarding
- Supported: Performance Metrics
- Supported: Self Service Portal
- Supported: Sourcing Management
- Supported: Communication Management
- Supported: Contract/License Management
- Supported: Document Management
- Supported: For Property Managers
- Supported: Insurance Management
- Supported: Maintenance Management
- Supported: Residential Properties
- Supported: Task Management
VendorPM Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Vendor-PM has proven to be an invaluable tool for businesses and property managers looking to find quality vendors. Users have praised the platform for its ability to connect them with reliable contractors, saving the day on multiple occasions. By uploading a customized scope of work, users have been able to solve the problem of receiving estimates from contractors, ensuring fair and comparable quotations. This feature has streamlined the bidding process and saved users a significant amount of time.
Another key use case of Vendor-PM is its ability to help users track routine maintenance items in a calendar year. This feature allows for organized management of upcoming projects and ensures that no task goes unnoticed. Users appreciate the proactive communication and support provided by the Vendor-PM customer service team, which has contributed to their overall satisfaction with the platform.
One notable use case of Vendor-PM is its usefulness for companies requiring multiple quotes. Property managers, in particular, have found it easy to search for companies and obtain competitive bids using the platform. The concept of Vendor-PM, which provides real reviews from colleagues and expands options for trades to bid on jobs, is highly regarded by users who believe it brings value to their business.
While there have been some challenges with vendors not responding or denying requests, overall, users have had a favorable experience with Vendor-PM. They appreciate the responsive nature of the Vendor-PM team, who are open to suggestions for improvement and committed to providing excellent service. In summary, Vendor-PM has proven to be a valuable platform for users, helping them find quality vendors efficiently and effectively.
User-friendly Interface: Several users have praised VendorPM for its user-friendly interface, stating that it is easy to navigate and not time-consuming to use. They appreciate the convenience of being able to connect with property managers and submit proposals seamlessly. The intuitive design of the platform has made it a preferred choice among contractors in the industry.
Efficient Quote Request Process: Many users find the ability to obtain multiple quotes for a job easily on VendorPM as one of its most valuable features. They appreciate how streamlined every step, from new RFQs to jobs awarded, has become on the platform. This feature helps them save time and effort by soliciting competitive bids from qualified contractors efficiently, especially in an industry where there is intense competition among service providers.
Responsive Customer Support: Users have consistently mentioned their positive experience with VendorPM's customer support team. They highlight that reaching out for assistance is easy and they receive prompt support whenever needed. The responsive nature of the support staff ensures that users are getting the most out of the software and have a smooth experience while using VendorPM.
Difficult Navigation: Several users have found it challenging to navigate the software, especially when dealing with multiple proposal requests. They feel that the system could be more intuitive and user-friendly in terms of finding their way around different features and pages.
Limited Vendor Selection: Although VendorPM is continuously growing its list of vendors, some users still find the breadth of available vendors to be limited. They express a desire for a wider range of options to choose from when soliciting bids for their projects.
Ineffective Live Chat Feature: One user reported that the live chat feature was not helpful when they tried to use it. Instead, they found emails or phone calls to their Customer Success Associate to be more reliable and preferable methods of communication.