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Verint CX Automation

Score8.1 out of 10

45 Reviews and Ratings

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Verint CX Automation Pricing Plan Options

Verint CX Automation does not currently have any pricing plans listed at this time. For the latest pricing information, visit the product's homepage. Available deployment types include on-premise, saas. No free version or trial is available for Verint CX Automation.

Additional Pricing Information

Verint utilizes a modular pricing structure that allows organizations to license specific Bots individually. The framework includes Named Employee and Volume-Based models. The platform supports adjustable capacity and the ability to exchange bot licenses to meet shifting operational demands.

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Support Options for Verint CX Automation

Support options are essential to consider when selecting a product because they directly affect issue resolution, team adoption, time-to-value, and lower downtime. Learn more about the support options that Verint CX Automation offers for its pricing tiers below.

FeatureFreePaid
PhoneUnavailableAvailable
Live ChatUnavailableAvailable
EmailUnavailableAvailable
Forum/CommunityUnavailableAvailable
FAQ/KnowledgebaseUnavailableAvailable
Social MediaUnavailableAvailable
Video Tutorials / WebinarUnavailableAvailable

What customers say about Verint CX Automation pricing

Real feedback from verified users about Verint CX Automation's pricing and value

Rating: 10 out of 10

“Automates routine WFM tasks best suited for a bot (time off management) It makes quality monitoring easier so that more time can be spent reviewing important calls and not short, routine, low value... … I have observed time savings which result in cost savings.”

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Verified User
Incentivized
Rating: 5 out of 10

“cost savings revenue growth increase in management capacity.”

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Verified User
Rating: 10 out of 10

“Improved Accuracy & Consistency Cost Savings QA Time Saved. … Improved coaching precision and speed Enhanced compliance and guest experience Delivered measurable cost savings and operational efficiency.”

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Verified User
Incentivized
Rating: 8 out of 10

“The positive impact on our organization's overall business objectives is the cost savings Verint CX Automation can bring.”

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DL
Dennis Lee
it manager in Information Technology at bcg (10,001+ employees, 2 years experience)
Incentivized
Rating: 9 out of 10

“I would expect it to be higher, but learning how to setup everything, has drastically slowed down the return on investment. … To really get the most savings and ROI, experts really need to setup the tools correctly.”

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Verified User
Incentivized