Web+Center

Web+Center is a suite of open source, web-based help desk applications that run onsite or in the cloud and support all browser-based devices, including PCs, Macs, smart phones and tablets. With access to 100% of the source code, organizations can create the ideal customized solution for their unique business needs for applications such as IT help desk, customer support, asset tracking and facilities management. According to the vendor, community colleges, hospitals, small businesses, non-profits and government organizations love Web+Center’s rich feature set and ease of use. 

The vendor’s value proposition is that their help desk offering is unique in that it offers a high return on investment by providing users with a solution that they can grow with while customizing it into a very efficient help desk for minimal cost.  The vendor says it can offer this longer-term offering by providing users with 100% of the source code that is designed to be customized to include the user’s specific business functions.