Overview
What is Web+Center?
Web+Center is a suite of open source, web-based help desk applications that run onsite or in the cloud and support all browser-based devices, including PCs, Macs, smart phones and tablets. With access to 100% of the source code, organizations can…
Pricing
Cloud Hosted
$25
Small business Edition
$400
Cloud Hosted - Unlimited Techs
$1,000
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Competitors
- Tech Details
What is Web+Center?
Web+Center is a suite of open source, web-based help desk applications that run onsite or in the cloud and support all browser-based devices, including PCs, Macs, smart phones and tablets. With access to 100% of the source code, organizations can create the ideal customized solution for their unique business needs for applications such as IT help desk, customer support, asset tracking and facilities management. According to the vendor, community colleges, hospitals, small businesses, non-profits and government organizations love Web+Center’s rich feature set and ease of use.
The vendor’s value proposition is that their help desk offering is unique in that it offers a high return on investment by providing users with a solution that they can grow with while customizing it into a very efficient help desk for minimal cost. The vendor says it can offer this longer-term offering by providing users with 100% of the source code that is designed to be customized to include the user’s specific business functions.
Web+Center Features
- Supported: Customizable Help Desk
- Supported: Free (2) Tech versions or affordable 2+Tech licensed versions
- Supported: Robust and time tested application with over 100,000 installations
- Supported: Asset Management
- Supported: Sales CRM and built in invoicing
- Supported: Project Management
- Supported: Equipment and room reservation componet
- Supported: Mobile apps for techs and customers
Web+Center Screenshots
Web+Center Video
Web+Center Competitors
Web+Center Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Windows |
Mobile Application | Apple iOS, Android, Windows Phone, Blackberry |
Supported Countries | USA |
Supported Languages | English |
Web+Center Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 9% |
Mid-Size Companies (51-500 employees) | 25% |
Enterprises (more than 500 employees) | 66% |