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Whereby Reviews and Ratings

Rating: 9.8 out of 10
Score
9.8 out of 10

Community insights

TrustRadius Insights for Whereby are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-Friendly Interface: Many users have praised the product's interface, describing it as great and simple to navigate. They have found it easy to understand, suggesting that the product offers a user-friendly interface.

Superior Video Quality: Multiple reviewers have mentioned that the product provides exceptionally high-quality video, surpassing that of Google Hangouts. This indicates that the product delivers an excellent video conferencing experience.

Ease of Use: Several users have highlighted how effortless it is to create an account and use the app. They mention that it is extremely easy to comprehend and requires only creating a chat room to start chatting. This implies that the product offers a straightforward and intuitive user experience.

Reviews

15 Reviews

Whereby is my constant standby...

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

I use Whereby with clients, friends and family. I use it for quick onboarding and troubleshooting. I use it for webinars and recording important meetings. I use it several times per week because it gives me an easy way of providing quick support and interactions with business partners and team mates.

Pros

  • no downloads
  • quick set up
  • easy navigation
  • easy to screenshare and record

Cons

  • would be great if it allows blurring of background
  • would be great if it allows a fake background
  • fast forward funtcionality on videos does not seem to work

Likelihood to Recommend

Whereby is well suited for making connections with clients and people who are not technologically savvy. It is very easy to use for the most part. It does not work very well when I am trying to screenshare and show demonstrations of excel spreadsheets, but not a lot of products do.

rw
russ winterbotham
Founder in Marketing at Scared Money Media (1-10 employees)
Vetted Review
Whereby
3 years of experience

You don't necessarily need all the features to be the best video conference software out there

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

It is being used in different departments on its own. The good thing about Whereby is the straightforward URL reservation, so you can have YOURCOMPANY-DEPARTMENT name reserved and everyone knows where to join when needed to have a talk with that certain department or person.

Pros

  • Nice browser based UI
  • URL reservation
  • Easy to get started for non-techies

Cons

  • Rather more room for free users. Four people is limiting considering the competition.
  • Better marketing. People know Zoom but not Whereby.
  • Have native client apps.

Likelihood to Recommend

For non-techies, just copy-paste the URL of your room and you're good to go! Also the video quality has always impressed me. [I'm] not sure what kind of compressions Whereby uses but in comparison with Google Meet, they are doing much better, so kudos!

VU
Verified User
C-Level Executive in Engineering (1-10 employees)
Vetted Review
Whereby
2 years of experience

Whereby, I didn't even know it existed ... and it served very well!

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Whereby is used only by some company employees, to meet a specific demand, which called for the use of this solution, to the detriment of the others. Despite this point, he successfully met our expectations about the solution. It looks like the other solutions on the market, but I noticed that the quality of video and audio is very good, in addition to the need to install plugins.

Pros

  • Audio/Video settings
  • No install option
  • Easy to use

Cons

  • Disseminate the solution further
  • The name is weird
  • The UI (it remembers Sherwood forest, to me)

Likelihood to Recommend

If you cannot use another more common solution on the market or are looking for an alternative to the known solutions, it is a great alternative. If you have other tools already, and just want to test [them], that's fine, but I think the better-known ones have a better chance of using, knowing, and the learning curve will be shorter.

VU
Verified User
Technician in Information Technology (51-200 employees)
Vetted Review
Whereby
1 year of experience

Whereby is easy and thoughtfully designed

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Movel is using Whereby for meetings internally and with external actors. With our specific URL, it is really a no-brainer to have meetings with the board, internally as well as externally. Externals who come to our tailor-designed meeting room are always impressed and get that aha moment when they realize how easy it is to use.

Pros

  • Simple access
  • Reactions with emojis come up on your screen.
  • Custom made rooms.

Cons

  • Sometimes blocked by external users because of security settings on their computer.
  • Account attached to my person e-mail not professional.
  • No download

Likelihood to Recommend

Easy to use, just need a link. Not suited for bigger meetings (limit of 12, unless you upgrade). Would recommend it for remote smaller groups working together. No need for a software download so it's great to use on the go. If you have a meeting with a large corporation with lots of firewalls on their devices it might not work.

SM
Sara Marie Ambjørndalen
Chief Operating Officer in Engineering at Movel AS (1-10 employees)
Vetted Review
Whereby
1 year of experience
View profile

Great video conferencing and live collaboration tool for small remote teams.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We are a fully remote team. We use Whereby for daily stand-ups and one-on-one meetings across the organization. As a distributed team, Whereby lets us have ad hoc and scheduled face-to-face meetings and working sessions with employees who are spread across two continents and three countries.

Pros

  • Drag-and-drop windows help keep track of who has given their update in stand-ups
  • Ability to collaborate on Google Docs and Spreadsheets within one video conferencing window

Cons

  • Arrangement of user windows doesn't always make the best use of the available screen area.
  • More integrations for live collaboration in shared-screen mode.

Likelihood to Recommend

Whereby is great for small teams of a dozen or fewer employees, especially remote teams. In a larger corporate environment, it's probably less useful. However, even for enterprise users, it might be very helpful for departments where employees are spread out over multiple locations or that utilize a lot of freelancers or remote workers.

VU
Verified User
Director in Marketing (11-50 employees)
Vetted Review
Whereby
1 year of experience

Whereby is a strong video platform for remote teams to use.

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use Whereby for all team meetings and for sales meetings. Each team member uses it for a variety of calls. It is an easy-to-use video conferencing platform.

Pros

  • Directly click on a link to join a video call
  • Great interface

Cons

  • Does not allow people to dial-in to calls
  • Is best supported only through Google Chrome, so many users have issues joining

Likelihood to Recommend

Whereby is well suited if someone is looking for a video chat platform that is easy to use for remote teams, this would be a good one to consistently use. For sales meetings, it can be frustrating if the person needs to dial in as you will need to use a different platform. This is a terrible app for anyone who needs to join via mobile. It works well if people can join via Google Chrome on a computer.

VU
Verified User
Team Lead in Sales (51-200 employees)
Vetted Review
Whereby
2 years of experience

Give it a go--easy-peasy

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

I use Whereby for coaching clients, both nationally and internationally. Having had the standard version when it was then known as Appear.In, and then in the last year or so the paid option, which has the handy record feature. Clients appreciate it that I can send them a recording of the session for them to review at their leisure.

Pros

  • Ease of loading the app
  • No codes or silly time wasting with getting connected

Cons

  • I was disappointed when they removed the fun icons which were on Appear.In.
  • They have since replaced them but with very boring ones!

Likelihood to Recommend

Surprisingly Whereby works amazingly well on the mobile phone. It is well suited when you want to make a more personal call than just a phone call. Easy to use and installation is nothing--so easy and more importantly fast. The basic version is free, for goodness sake! Why wouldn't you use it?

JF
John Flett
CEO (Chief Executive Officer) in Professional Services at Scope BC (1-10 employees)
Vetted Review
Whereby
4 years of experience
View profile

Simple, one-click access to an always on video meeting room.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Whereby (formerly Appear.in) has been used as a quick video call connection to our team members in other office locations. The user experience is quick and simple. Simply double-click a desktop shortcut to the unique room URL. It is used for all team meetings, several times a day. No logging in, no forgotten passwords, or extra steps required. Simple!

Pros

  • Simple to connect
  • User friendly

Cons

  • Audio quality is not great (compared to our dedicated VOIP lines)
  • Video quality is great in a small room (4 locations--point-to-point) but degrades in larger rooms. We are based in Australia, and I believe the server is in Europe.

Likelihood to Recommend

Whereby is suited to simple, one-click connection to a shared video room, ideally at a set time (i.e. regular meetings). You can set up a desktop shortcut so it's really easy for a user to join and does not require logging in and setting up, etc. Not suited to private meetings that require a different unique link every time.

AL
Alvin Landicho
Cloud Integration Consultant in Information Technology at Viden Group (51-200 employees)
Vetted Review
Whereby
3 years of experience
View profile

A great video meeting product at a great price!

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use it to connect different team members located around the world for training and meeting. These meetings are often recorded, which makes the meeting space twice as valuable. It connects our managers and new trainees, as well as existing team members. In addition, we use it for interviews and face to face testing and quizzing pre-onboarding.

Pros

  • Easy to use.
  • Accessible anywhere without product downloads.

Cons

  • The ability to add more seats. The current cap is 12. I would like up to 30 or more.
  • It should have the ability to record conversation internally. I use a 3rd part software.

Likelihood to Recommend

This is a great product for anyone who works with a large team, especially if that team is remote. Whereby allows for easy group meetings, without the need for software downloads. Pricing is very reasonable as well. I would like to see a few more features, but it seems to be the best option in the marketplace, in my opinion, and certainly for a startup.

VU
Verified User
Account Manager in Marketing (11-50 employees)
Vetted Review
Whereby
2 years of experience

It has been a great experience!

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

I oversee our Recruiting department and we currently use Whereby every now and then for conducting our virtual interviews with candidates if we're having difficulty with some of the other virtual resources that we use. It helps us with our interviews and being able to interview candidates who do not have a smartphone.

Pros

  • It's very easy to join the meeting.
  • You can customize links, which is great!

Cons

  • There are sometimes connection issues.
  • It'd be great if there were more add-ons or features you could use.

Likelihood to Recommend

It works really well when you're wanting to create a private room so that you're able to meet with someone virtually. In our context, we use it pretty frequently for conducting virtual interviews with candidates who do not have a smartphone device. It has worked out really well and it's great because you're able to customize and create your own link.

MS
Michelle Sexton
Recruiting Manager in Human Resources at Total Spectrum, LLC (201-500 employees)
Vetted Review
Whereby
4 years of experience
View profile