Whereby is a strong video platform for remote teams to use.
February 20, 2020

Whereby is a strong video platform for remote teams to use.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Whereby

We use Whereby for all team meetings and for sales meetings. Each team member uses it for a variety of calls. It is an easy-to-use video conferencing platform.
  • Directly click on a link to join a video call
  • Great interface
  • Does not allow people to dial-in to calls
  • Is best supported only through Google Chrome, so many users have issues joining
  • It has provided a neutral ROI.
We looked at BlueJeans, Zoom, and Google Hangouts. We selected Whereby because you can see multiple people (up to 12) in one screen. We also liked the interface.
They answer some questions, occasionally, but they are not super proactive in solving issues.

Do you think Whereby delivers good value for the price?

Yes

Are you happy with Whereby's feature set?

Yes

Did Whereby live up to sales and marketing promises?

Yes

Did implementation of Whereby go as expected?

Yes

Would you buy Whereby again?

Yes

Whereby is well suited if someone is looking for a video chat platform that is easy to use for remote teams, this would be a good one to consistently use. For sales meetings, it can be frustrating if the person needs to dial in as you will need to use a different platform. This is a terrible app for anyone who needs to join via mobile. It works well if people can join via Google Chrome on a computer.

Whereby Feature Ratings

High quality audio
9
High quality video
9
Low bandwidth requirements
7
Mobile support
1
Desktop sharing
8
Whiteboards
1
Calendar integration
3
Meeting initiation
Not Rated
Integrates with social media
Not Rated
Record meetings / events
5
Slideshows
Not Rated
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
User authentication
Not Rated
Participant roles & permissions
7
Confidential attendee list
Not Rated