Item: Whereby
Rating: 8
Author: Verified User

Overall Satisfaction with Whereby

Use Cases and Deployment Scope

We use Whereby for all team meetings and for sales meetings. Each team member uses it for a variety of calls. It is an easy-to-use video conferencing platform.

Pros and Cons

Pros

Directly click on a link to join a video call
Great interface

Cons

Does not allow people to dial-in to calls
Is best supported only through Google Chrome, so many users have issues joining

Alternatives Considered

We looked at BlueJeans, Zoom, and Google Hangouts. We selected Whereby because you can see multiple people (up to 12) in one screen. We also liked the interface.

Support Rating

They answer some questions, occasionally, but they are not super proactive in solving issues.

Whereby is well suited if someone is looking for a video chat platform that is easy to use for remote teams, this would be a good one to consistently use. For sales meetings, it can be frustrating if the person needs to dial in as you will need to use a different platform. This is a terrible app for anyone who needs to join via mobile. It works well if people can join via Google Chrome on a computer.

Whereby Feature Ratings

Comments

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Whereby is a strong video platform for remote teams to use.

Overall Satisfaction with Whereby

Use Cases and Deployment Scope

Pros and Cons

Pros

Cons

Return on Investment

Alternatives Considered

Support Rating

Key Insights

Do you think Whereby delivers good value for the price?

Are you happy with Whereby's feature set?

Did Whereby live up to sales and marketing promises?

Did implementation of Whereby go as expected?

Would you buy Whereby again?

Likelihood to Recommend

Whereby Feature Ratings

Comments

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