Willdesk

Willdesk by Channelwill unifies channels and stores in one view. It is a Shopify helpdesk and live chat app, featuring chatbots, FAQ pages, and order tracking management, and is used to simplify customer service. Users can combine live chat, email, Facebook Messenger, and Instagram into one inbox, and then manage messages from multiple stores with a holistic view.

Features

• Branded Self-service widget, integrate with Order Tracking, FAQs, Contact form.
• Increase sales with live chat, boost efficiency with a preset Helpcenter.
• Manage the inbox tickets from multiple social media, Emails in one platform.
• A complete customer index and integrationswith Klaviyo, Mailchimp, Privy, SMSBump
• Multi-store integration with support for customization of Fonts, FAQs, and Style