Workiz

Workiz is a field service management application created to improve the workflows being implemented by field service businesses. It provides users complete control and visibility over various aspects of their operations. These include creating customizable job forms, preparing schedules for jobs on a drag-and-drop and color-coded calendar, dispatching jobs to the right field technicians, monitoring the status of assigned jobs, streamlining payment collection, and enhancing engagements with prospects and clients.

The field service application ensures that there is a smooth flow of information between office personnel and field technicians. Field technicians can access job-related information, update job status, and communicate with their manager or team leader using their mobile devices.

Workiz has a call recording and monitoring feature that enables users to track and assess phone conversations with prospects and clients. They can leverage this for performance evaluation, ad campaign optimization, and customer retention. The application also allows them to enable electronic document management, track and handle inventory items automatically, and access data-rich reports.