Name: WorkSpan Customers: In Their Own Words - Dec 2020
Uploaded: 2021-01-11T19:11:07.000Z
Duration: 1 min 10 s
Description: WorkSpan customers HPE, Microsoft, and Citrix

Help Desk

Web and Video Conferencing

Customer Support

AI Code Generation

AI Development

Cross-Browser Testing

Functional Testing

PHP Frameworks

Development

Online Proctoring Software

Education

Business Intelligence (BI)

Case Management

Collaboration

Contract Analysis

Whistleblowing

Enterprise

Accounting

Financial Planning and Analysis (FP&A)

SaaS Spend Management

Travel Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Time Tracking

Workforce Analytics

Workforce Management

Human Resources

API Design

Change and Configuration Management

Cloud Storage

Cybersecurity Consulting

Data Center Backup

Data Center Cooling

Data Preparation

Data Warehouse

DevOps

Embedded Database

Fraud Detection

Function as a Service (FaaS)

Integration Platform as a Service (iPaaS)

Managed Security Service

Monolithic Frame-based Disk Arrays

Network Performance Monitoring

Requirements Management

Sensitive Data Discovery

User Virtualization

Virtualization Management

Website Hosting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Customer Advocacy

Email Marketing

Marketing Automation

Mobile Marketing

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Content Management

Sales

Identity Threat Detection & Response Software

Security

Apparel

Aviation

Direct Secure Messaging

Geographic Information

Healthcare Learning Management

Intelligent Document Processing

Mental Health

Practice Management

Simulation

Text Analysis

Vertical-Specific

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### Sales Enablement
Users consistently highlight WorkSpan's sales enablement capabilities as a key strength, emphasizing its effectiveness in enhancing sales processes and driving revenue growth. The platform's ability to streamline joint solution creation, marketing, sales, and incentives is widely appreciated for maximizing the potential of each team member. Additionally, users appreciate the platform's feature that allows for efficient tracking and management of joint opportunities, leading to improved collaboration and productivity within sales teams. WorkSpan's sales enablement functionality is viewed as a valuable asset in optimizing sales performance and fostering successful partnerships.

### Marketing and Campaign Management
Users generally praise WorkSpan for its robust marketing and campaign management capabilities. They appreciate the platform's ability to streamline programs, scale operations, and digitize fund management processes, leading to increased efficiency and reduced costs. The self-service access to manage campaign proposals and funding decisions has been particularly beneficial, allowing for quicker approvals and claims. Additionally, users highlight the platform's effectiveness in executing joint campaigns, sharing target prospect lists securely, and driving revenue for both parties involved. Tracking budgets for events and measuring success have also been cited as valuable features of WorkSpan's marketing and campaign management functionalities.

### Revenue Growth Strategies
Users have expressed high satisfaction with WorkSpan's revenue growth strategies, highlighting its effectiveness in driving revenue and increasing income for businesses. The platform's tools for strategic marketing and sales have been commended for their ability to enhance the potential of individuals and manage business connections efficiently. Additionally, users have noted that WorkSpan streamlines revenue generation processes, making them faster and more efficient. The platform's support in managing sales plans and joint opportunities with partners has been particularly valuable, allowing for better collaboration and synchronization in tracking progress.

### Partner Collaboration
Users consistently praise WorkSpan for its robust partner collaboration capabilities, citing streamlined communication, joint opportunity management, and increased revenue generation as key benefits. The platform's ability to facilitate discussions, manage incentive programs, and enhance visibility into co-selling opportunities has garnered positive feedback from users across various industries. Additionally, WorkSpan's features for tracking progress, optimizing partnerships, and simplifying collaboration processes have been highlighted as valuable assets by those utilizing the platform. Despite some challenges related to co-selling approvals and partner selection, overall sentiment remains positive towards WorkSpan's partner collaboration functionalities.

### Ecosystem and Network Management
Users seem to have mixed feelings about WorkSpan's ecosystem platform and network management capabilities. While some appreciate the ease of data sharing and the potential for driving opportunities, others have encountered challenges aligning training with implementation and making necessary adjustments for effective data sharing. The platform is seen as comprehensive for managing business ecosystems, but there are suggestions for improvements to enhance productivity within organizations.

WorkSpan has become an essential platform for businesses looking to streamline their project management processes. The software has successfully eliminated the need for cumbersome email chains and facilitates swift and efficient communication. Users have praised the software's ability to store and manage project content in one centralized location, leading to increased efficiency and accuracy across various teams. 

Finance teams have found WorkSpan particularly helpful as it allows them to manage customized budgets without any hassle. The software's streamlined financial process significantly reduces the time taken to reconcile payments and claims, leading to a drastic reduction of the workload and increased efficiency. Such improvements not only save time but also ultimately help improve financial accuracy. Furthermore, users have reported that WorkSpan has helped them measure event success more accurately by tracking budgets - making it easier to decide on further investments in such events. 

WorkSpan also serves as a joint campaign execution tool that enables secure sharing of target lists with partners, driving revenue for both parties involved. Additionally, sales teams benefit from the software’s ability to run over 500 pre-pipe Sales Plans with partners and directly integrate them, saving managers 4-5 hours every week. Overall, WorkSpan's content management and project tools provide businesses with a comprehensive solution that optimizes project management, communication, financial processes, and joint campaign execution.

Consistent planning and organization: Reviewers have praised WorkSpan's ability to make planning and storage more elaborate and consistent, helping teams stay organized and on track with their projects. Several reviewers have noted that this has been particularly helpful in improving workflows across teams and programs.

Effective fund management: WorkSpan's digitized fund management process has received positive feedback from several users, who have found it useful for collaborative work with partners while reducing the time and effort needed to approve and claim MDF campaigns. Users have also appreciated the cost reduction provided by using WorkSpan, allowing them to put saved funds back into driving engagement for their company.

Collaborative features: Many reviewers have highlighted WorkSpan's ability to collaborate across different types of programs as a major selling point. The software is able to work jointly with software partners even if they have their own CRM systems, avoiding channel conflict while increasing collaboration. Additionally, users appreciate how joint opportunities can be synchronized into CRM systems when they progress into real opportunities for both SAP and their partner.

Steep Learning Curve: Some reviewers have found the learning curve for using WorkSpan to be steep, making them use it less frequently until they understand it. 

Non-Intuitive Interface: According to some reviewers, the interface of WorkSpan is not very intuitive, and it is not clear where to go for information. They feel that the platform could be more user-friendly.

Difficulty Understanding Opportunities: The concept of many opportunities associated with one activity in WorkSpan has been difficult for some reviewers to understand. This opposite approach as compared to traditional CRM systems has made it challenging for them to get used to the system.

Bootstrap

Scale

Contract

Starter

Growth

Established

Referral Rock

WorkSpan

Partner Relationship Management (PRM) software is designed to improve communications between companies and their business partners. Business partners may include suppliers, distributors, and resellers. This type of software allows companies to make data like shipping schedules, marketing materials, or pricing data available to partners, often through a partner extranet. PRM is sometimes thought to be a subset of CRM.

Partner Relationship Management

WorkSpan home page for a fictional Microsoft user showing joint partner sales plans, recently updated objects, membership interactions, upcoming tasks, and the engagement work center at the top right.

A fictional sales plan between Microsoft and Capgemini showing shared goals and current status against goals, plan details, plan stage, upcoming tasks, as well as tabs for joint leads, opportunities, and other shared objects connected with this sales plan.

A fictional joint opportunity between Microsoft and Capgemini. This shows how the partners have invited SAP to join in co-selling this Supply Chain Management Transformation opportunity to McDonalds. This shows the opportunity stage, deal value for each partner, upcoming tasks, and allows partners to collaborate with notes and messages to align and close the deal together.

WorkSpan is the #1 ecosystem business management platform. We give CROs a digital platform to turbocharge indirect revenue with their partner teams at higher win rates and lower costs. We connect your partners on a live network with cross-company business applications to build, market, and sell together. We power the top 10 business ecosystems in the technology and communications industry today, managing over $50 billion in joint pipeline.

WorkSpan Ecosystem Business Management

WorkSpan customers - Accenture, Cisco, and NetApp

WorkSpan Customers: In Their Own Words - June 2021

We love to hear from our WorkSpan customers!  Here are a few quick comments from our amazing customers Tom Stuermer at Accenture, Jason McKinney at NetApp, and Julia Chen at Cisco.

WorkSpan customers SAP, Cognizant, and VMware

WorkSpan Customers: In Their Own Words - March 2021

We love to hear from our WorkSpan customers!  Here are a few quick comments from our amazing customers Marc Rolfe at SAP, Jack Miller at Cognizant, Tracy-Ann Palmer and Sanjay Jindal at VMware.

WorkSpan customers HPE, Microsoft, and Citrix

WorkSpan Customers: In Their Own Words - Dec 2020

We love to hear from our WorkSpan customers!  Here are a few quick comments from our amazing customers David Stone at HPE, Dan Rippey at Microsoft, and Bronwyn Hastings at Citrix.

Partner Lifecycle Management

Enables users to identify and onboard partners, distribute marketing funds, as well as track deals, journeys, and the evolution of co-selling initiatives with partners.

Deal registration

Enables users to register and track the status of deals with partners.

Lead distribution

Refers to automated tracking, scoring, routing, and optimization of leads between partners.

Market development funds (MDF)

MDF functionality allows users to process partner requests to cover marketing expenses, visualize contract values, and track spending.

Co-op advertising

Enables the distribution of post-sale advertising cost compensation.

Partner discovery and onboarding

Enables users to locate, engage, recruit, and provide sales enablement training for new partners.

Referral tracking

The ability to submit, track, and provide payment for partner referrals. This may also include suggested sales and discounts.

Journey builder

Pre-built or customizable customer journey templates and portals to automate and personalize partner journey experiences throughout multiple cross-channel touch points such as email, direct mail, mobile, web, advertising, etc.

Content Management Capabilties

Content management

Content management tool for storing and managing versioning of electronic documents, images, etc.

Co-branded collateral

Allows simultaneous work with partners on co-branded content.

Content sharing

The ability to distribute and share content, including sales and marketing material, with partners and co-workers.

Partner collaboration tools

Partner workflow tools to facilitate collaboration on campaigns, ensure compliance with business rules, optimize performance, and avoid duplicate tasks.

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

Dashboards

Users can create, customize and share dashboards, which provide an overview of the most important metrics.

Standard reports

The software offers pre-built reports with metrics standard to the category.

Custom reports

Data exportability

Data can be exported via a CSV or Excel file for further reporting and analysis outside of the tool.

Partner performance analytics

Provides insights around partner performance and benchmarking for KPIs.

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WorkSpan

Overview

What is WorkSpan?