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X Pro Reviews and Ratings

Rating: 7.9 out of 10
Score
7.9 out of 10

Community insights

TrustRadius Insights for X Pro are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

TweetDeck is a highly regarded tool that has been lauded by users for its diverse range of use cases. Users have found it remarkably useful for managing multiple Twitter accounts, allowing them to access different accounts with ease and ensuring that the correct content is sent out via the correct account. This is particularly valuable for businesses and individuals who need to maintain separate accounts for different purposes or clients. Additionally, TweetDeck is widely used by editorial and media opportunity staff members to schedule and monitor Twitter posts across multiple accounts. This functionality allows them to schedule posts in advance, freeing up their time to focus on other work without any delay. The ability to create and manage multiple lists within TweetDeck is another feature that users appreciate. It enables them to focus on specific topics and interests in one window, making it easy to stay updated on the latest news and conversations within those areas.

Moreover, TweetDeck serves as an indispensable tool for scheduling tweets as event reminders, such as webinars or conference calls, and other internal activities. It also proves beneficial in simplifying lead collection and developing connections with potential affiliates and brand ambassadors. Furthermore, marketing departments find great value in using TweetDeck to monitor and listen to all Twitter activity. It helps them address the business problem of social listening by monitoring brand awareness and recognizing current brand sentiments among the audience and the general public. Users have described TweetDeck as accurate and efficient when it comes to managing multiple Twitter accounts. Its real-time functionality allows for tweeting in the moment while also providing the option to schedule tweets, add images, and send direct messages to other users. The platform's ability to monitor important feeds, mentions, favorites, and direct messages for both personal and business accounts has proven valuable in fostering engagement with one's audience and staying informed.

PR departments also utilize TweetDeck extensively to track different accounts and engagements for various clients. This allows them to monitor activity effectively and identify relevant press opportunities. Similarly, organizations find value in using TweetDeck to monitor mentions on Twitter, schedule tweets, and manage all Twitter activity. It provides an efficient tool for social media management and allows for scheduling posts in advance. TweetDeck's user-friendly interface and the ability to view multiple timelines in one place have received positive feedback from users. The real-time data provided by the dashboard is highly regarded, as it allows users to track, organize, and engage with their feeds effectively. The overall experience provided by TweetDeck has been described as highly valuable for marketing teams, social media departments, and individuals seeking to keep their accounts organized in one concentrated area, saving time and allowing for posting to multiple accounts simultaneously. Users have also praised TweetDeck for its ability to manage Twitter automation across teams, providing a seamless platform to monitor and engage in Twitter conversations. This is particularly helpful for marketing teams looking to maintain a consistent and active social media presence.

With its diverse range of use cases across various industries and purposes, TweetDeck continues to be a go-to tool for managing multiple Twitter accounts, scheduling posts in advance, monitoring important feeds and mentions, engaging in conversations, tracking accounts for PR activities, monitoring brand awareness, organizing social media accounts, automating postings across teams, and enhancing overall social media management efficiency.

Reviews

33 Reviews

Fantastic Tool for Smaller Businesses/Agencies - Scalability a Question Mark

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

TweetDeck is a social media scheduling tool I use for smaller clients who have limited budgets. I've used it for anywhere from four clients up to 12 or so clients. It helps us schedule posts for all clients and see them in one place while not impacting our own budget.

Pros

  • Budget-Friendly
  • Easy to Use
  • Solid Security

Cons

  • Better-Looking UI
  • More Functionality
  • Occasional Technical Hiccups

Likelihood to Recommend

I think TweetDeck is definitely ideal for smaller single companies, startups or agencies with several clients who only post once or twice a week maximum. It's not as ideal for companies with robust social media presences, or agencies who have more than a dozen clients. It's also limited to X or Twitter, so it's ideal for clients where that channel is a focus, but no so if other platforms have more engagement.

TweetDeck helps manage the chaos of X

Rating: 8 out of 10

Use Cases and Deployment Scope

TweetDeck is used to keep track of multiple Twitter/X accounts at once - both our own, and others. This allows our media organisation to see, at a glance, breaking news events for coverage, emerging trends and conversations, and to pick up stories or leads for investigation. On its own, it is hard to use X to keep track of multiple accounts. That means we could miss opportunities to amplify each others' tweets, and miss out on picking up leads in a timely fashion. TweetDeck's columns enable you to keep an eye on key accounts or subjects in one field of view, meaning you can stay up to date much more easily.

Pros

  • Keeping track of your own X account alongside those of colleagues
  • It enables you to follow key X accounts in one view
  • It allows you to set up search words or phrases eg locations
  • It is easy to switch between accounts

Cons

  • Improving the ease for geographic search so that tweets nearer to you are more readily seen would enhance the search functionality. You can do a geocode search, but most users won't be aware of it
  • If you have dozens of columns, the drag and drop reordering process can be a little slow - an ability to reorganise by table would be useful
  • Automated localised trends analysis would be helpful - gathering most viewed / retweeted tweets from your feeds into one column for example to help your spot trends or major stories.

Likelihood to Recommend

TweetDeck is ideal for complex media organisations / newsrooms where you want to keep track of several users accounts, or switch between multiple user and/or title accounts. It is perfect for those who want to follow conversations in real-time via many channels, at a glance. It is also useful for those who want to schedule tweets to provide around the clock coverage even when unmanned. Now that it paid-for is less suited to smaller organisations with tight budgets.

Vetted Review
X Pro
5 years of experience

Marketers best tool for analysing Twitter Performance.

Rating: 7 out of 10

Use Cases and Deployment Scope

TweetDeck is one of the commonly used application for managing Twitter Accounts. The dashboard allows you to see numerous timelines in one place. You can watch real-time data and allows you to track, organize, and engagement of your feeds in one place. TweetDeck is only used to manage Twitter Accounts and is used in our Social media department for various purposes. The UI is really good and easy to use. It also helps to reach your target audience as it provides minute details according to your demand.

Pros

  • Best platform to manage your Twitter accounts in one place. You can easily manage, organize, and watch the engagements of your account in real-time [on the] dashboard.
  • Scheduling is one of the excellent tools which helps me to create numerous post at a single time and the last work is to schedule at one go and it's automatically done.
  • You can discover the best of your demand as the analytics are helpful and allows you to get the best results which helps you to grow.

Cons

  • I used for a very long time, I didn't switch to another product.

Likelihood to Recommend

The social media department is one of the most crucial departments and they demand real-time data for better growth for your clients. We are managing more than 1k clients data and 70 employees working are using TweetDeck. TweetDeck is a really useful tool for managing and analyzing your competitors, growth, performance of your feeds. UI is really excellent and easy to use. You can manage multiple accounts in one place. You can add columns according to your preference like Timelines, mentions, Hashtags, a list of followers, etc. It would be best if TweetDeck also allowed you to schedule polls as I was unable to do that.

Vetted Review
X Pro
1 year of experience

Great tool for Tweeting

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use TweetDeck in our unit to push content through multiple accounts. Personally, I use it for both my personal and business accounts. That includes 3 business, 2 personal accounts. I use TweetDeck to tweet in real-time, thread tweets, schedule tweets, add images, and send direct messages to other users.

Pros

  • TweetDeck provides a detailed snapshot of your timeline and mentions in one view.
  • TweetDeck allows for scheduling across multiple accounts, and shows when each tweet is ready for publish.
  • TweetDeck allows you to customize the information you see for each account. If you don't want to see mentions but do want to see DMs for a certain account, you can do that.

Cons

  • At one time, TweetDeck allowed us to add gifs. For some reason, they took that away. I wish it would return.
  • This is a Twitter problem in general: we need an edit option.
  • More customization options for look and feel of the platform, perhaps?

Likelihood to Recommend

TweetDeck is ideal for anyone who manages more than one professional or personal account. Its capacity to show you all the relevant information on your accounts on one screen increases efficiency and is quite convenient. But even for personal/single account use, TweetDeck offers a different desktop view that I prefer to the normal interface. TweetDeck is probably not for Twitter users who rarely engage on the platform.

Save Time and Effort Monitoring Your (Extended) Social Presence

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Our marketing team used TweetDeck to monitor our social media presence and prepare future content. We had a custom dashboard that included one feed tracking our mentions, as well as multiple saved feeds tracking the use of related hashtags. This lets us not only keep an eye on whom in our customer/prospect community was discussing us directly but also who was subtweeting but including adjacent terminology.

Pros

  • Loved the ability to customize our dashboard!
  • By rolling all our monitoring needs into one UI I was able to complete my social media tasks in less than 15min.

Cons

  • Honestly, for the tasks I was responsible for executing on Social TweetDeck actually did everything I needed, and with tremendous ease and efficiency of clicks. Great product!

Likelihood to Recommend

Certainly not worth using if you don't have much social buzz to monitor. Our prospect audience (University Librarians) was heavily online and Twitter was (and remains) a primary forum for that community to process new developments and trends. As such, it kept us current and able to speak to our audience directly to not only stay up to date with our mentions and DM's but also see what people were talking about using related hashtags. It was also useful to us as a platform to compose and schedule tweets, but my sense is that it is not the only solution offering this functionality.

Vetted Review
X Pro
2 years of experience

TweetDeck is a must-have application for anyone who uses Twitter everyday

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

The Digital team uses TweetDeck to keep an eye on the latest news, follow trends for content ideas, and publish and schedule tweets to promote our content and to drive traffic to the website.

As a media outlet with multiple Twitter accounts for different parts of the company, being able to access them all via one platform is remarkably useful. TweetDeck lets you flip between different accounts at the press of a button, ensuring the correct content is sent out via the correct account.

Pros

  • TweetDeck is the best platform to schedule tweets - it is far better than the website itself. The process is remarkably easy and scheduling a day's worth of tweets takes no more than 10 minutes.
  • Tracking news is very easy on TweetDeck due to being able to create multiple columns each focusing on a different subject. Columns can be created using handles, searches, hashtags, and trends, and this makes TweetDeck a great platform as a news editor.

Cons

  • Keyboard shortcuts can occasionally be frustrating, as one press of the wrong button can start a direct message. While using an account with millions of followers, this can lead to incorrectly sent messages.
  • Occasional log-in problems occur, though these are typically solved by logging back in through Twitter.com.

Likelihood to Recommend

TweetDeck is very useful in an industry that requires the gathering of news and sharing of one's own content. We use it on a daily basis to keep track of breaking stories and key trends to inform what content we produce.

After this content is produced and published, we then push it on social using TweetDeck. While many things are posted immediately, we also schedule a lot of content throughout the day to ensure 24-hour coverage. The platform is remarkably suited to this job, more so than the native web client.

Like Twitter on steroids!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

I consume Twitter ravenously. It's only used by me personally to keep up with a) improv comedy developments in Austin, and b) what's going on in the film world at large. Tweetdeck allows me to create multiple lists to focus on all in one window, then create other searches and lists based on different interests.

Pros

  • Versatility - It allows me to create separate columns of users, then scroll through the list I want instead of one giant list at a time.
  • Muting - Instead of having to into the mute words portion of Twitter, I have to just go up, enter the word, and it's instantly blocked.
  • Layout - It's chronological again. Guaranteed chronological. That's all I've ever wanted - a raw feed of information from people I follow.

Cons

  • Muting in lists - I have several lists, but I am only allowed to mute in a home feed. I would like to mute things not just in home, but in lists as well.
  • I have no other complaints. I really love Tweetdeck.

Likelihood to Recommend

If you need raw feeds of every user, every mention, and every single thing coming to you, then Tweetdeck is perfect. I can imagine it working particularly well for big accounts where there is a tremendous amount of influx traffic. This allows you to conveniently respond to each mention in an easy timeline.

Simple yet reliable - TweetDeck gets the job done!

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Originally it was used across teams but now is used by a single person (myself). It's an easy way to schedule and monitor tweets. The interface is easy to use. The only difficulty was when we transitioned from the team system to a single person handling Twitter. We didn't realize that old members (who had left the organization) still had access to our Twitter through TweetDeck, and when we did we had some difficulty in removing them.

Pros

  • Scheduling tweets in a timely manner.
  • Posting scheduled tweets even if your device is offline (I have used TweetDeck to schedule tweets while I was on holiday and unplugged).
  • It is easier to post media content on TweetDeck than the actual Twitter platform.

Cons

  • Tweetdeck currently cannot schedule and post tweets with video content - this should be looked into.

Likelihood to Recommend

Tweetdeck is suited for both individual and team use. It's good for monitoring upcoming tweets - you can perform a live content board of tweets. It is especially good to use when team members go on holiday and you want to ensure that content goes out. The main issue with TweetDeck is its ability to schedule and post video content.

Vetted Review
X Pro
2 years of experience

The best free Twitter listening tool out there

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Our marketing department uses TweetDeck currently to monitor and listen to all of our Twitter activity. It addresses the business problem of social listening, monitoring brand awareness, and recognizing current brand sentiments among our audience and the general public. We can also respond to Twitter messages and mentions through TweetDeck.

Pros

  • Fantastic listening: it can pick up mentions even when the user doesn't use a hashtag or directly mention the brand.
  • Great dashboards: you can easily customize what you want to see.
  • Up to date: it's constantly refreshing.

Cons

  • I wish you could measure multiple Twitter accounts in one TweetDeck account. Right now you need to log out to view each Twitter account.
  • What if you could view the TweetDeck dashboards vertically instead of horizontally?
  • What if you could pick up mentions when people have used synonyms or misspellings of your brand or your brand keyword?

Likelihood to Recommend

It's a must-have tool for any brand using Twitter. Not only is it free, but it also has amazing listening tools that will really help you join conversations and better understand your audience on Twitter. You can find out what people are saying about your brand, even if they don't use your hashtag or mention you directly. I think Tweetdeck is suited for marketing professionals using Twitter.

The Twitter software you need to be using!

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

TweetDeck is a great tool to monitor all Twitter activity and to be able to schedule posts in advance. This is the most useful tool when it comes to scheduling those posts as there aren't limits like some other free software (such as Hootsuite), so we can schedule everything we need. It has been a huge timesaver for our team.

Pros

  • Scheduling Tweets
  • Monitoring Activity
  • Managing Engagement

Cons

  • Can't manage multiple accounts without logging in and out (unless you give them permanent access)

Likelihood to Recommend

Anyone who schedules posts would be wise to use this software. If you monitor activity or spend any significant amount of time in Twitter, this tool would be very, very useful for you.