TweetDeck helps manage the chaos of X
March 05, 2024
TweetDeck helps manage the chaos of X
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with TweetDeck
TweetDeck is used to keep track of multiple Twitter/X accounts at once - both our own, and others. This allows our media organisation to see, at a glance, breaking news events for coverage, emerging trends and conversations, and to pick up stories or leads for investigation. On its own, it is hard to use X to keep track of multiple accounts. That means we could miss opportunities to amplify each others' tweets, and miss out on picking up leads in a timely fashion. TweetDeck's columns enable you to keep an eye on key accounts or subjects in one field of view, meaning you can stay up to date much more easily.
- Keeping track of your own X account alongside those of colleagues
- It enables you to follow key X accounts in one view
- It allows you to set up search words or phrases eg locations
- It is easy to switch between accounts
- Improving the ease for geographic search so that tweets nearer to you are more readily seen would enhance the search functionality. You can do a geocode search, but most users won't be aware of it
- If you have dozens of columns, the drag and drop reordering process can be a little slow - an ability to reorganise by table would be useful
- Automated localised trends analysis would be helpful - gathering most viewed / retweeted tweets from your feeds into one column for example to help your spot trends or major stories.
- It has helped us increase Twitter followers by thousands - while this would be possible with X alone, it would have taken considerably longer.
- It has enabled one person to handle three accounts with ease, meaning we could streamline management of social media.
- It increased our team's visibility of scheduled tweets, reducing overlaps and ensuring better around the clock coverage.
- Taking it paid-for has reduced its impact business wide as we could not afford to keep everyone's accounts.
We found TweetDeck was simpler to use and easier to navigate for handling tweets than Hootsuite. While it did not have the broader ability to handle multiple social media platforms, unlike Hootsuite, its ability to give you great oversight of many Twitter/X accounts at once meant it was the ideal tool for that platform. Hootsuite, however, has deeper sophistication and opportunities for social media managers looking to handle everything in one place.
Do you think TweetDeck delivers good value for the price?
No
Are you happy with TweetDeck's feature set?
Yes
Did TweetDeck live up to sales and marketing promises?
Yes
Did implementation of TweetDeck go as expected?
Yes
Would you buy TweetDeck again?
Yes
Using TweetDeck
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Adding columns
- Switching between accounts
- Scheduling content
- Sending direct messages
- Geocode searches
- Organising dozens of columns
Yes, but I don't use it