TrustRadius
Simple yet reliable - TweetDeck gets the job done!
https://www.trustradius.com/social-media-publishingTweetDeckUnspecified8.291101
No photo available
July 20, 2019

Simple yet reliable - TweetDeck gets the job done!

Score 8 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with TweetDeck

Originally it was used across teams but now is used by a single person (myself). It's an easy way to schedule and monitor tweets. The interface is easy to use. The only difficulty was when we transitioned from the team system to a single person handling Twitter. We didn't realize that old members (who had left the organization) still had access to our Twitter through TweetDeck, and when we did we had some difficulty in removing them.
  • Scheduling tweets in a timely manner.
  • Posting scheduled tweets even if your device is offline (I have used TweetDeck to schedule tweets while I was on holiday and unplugged).
  • It is easier to post media content on TweetDeck than the actual Twitter platform.
  • Tweetdeck currently cannot schedule and post tweets with video content - this should be looked into.
  • Positive: User-friendly and therefore easy to teach new members.
  • Positive: Easy team management (when there are multiple users/managers for one channel).
  • Positive impact on well being - You can take a break from social media and go on holiday even when you are working as a social media manager.
  • Sprinklr Modern Engagement (formerly Social + Messaging Suite)
Sprinklr is a one-stop space for all social media platforms and Tweetdeck only offers use with Twitter. However, Sprinklr has been unreliable for us in the past for scheduled posts and is a bit more complicated to navigate - hence we alternate between TweetDeck and Sprinklr. Sprinklr also provides analytics which TweetDeck does not.
Tweetdeck is suited for both individual and team use. It's good for monitoring upcoming tweets - you can perform a live content board of tweets. It is especially good to use when team members go on holiday and you want to ensure that content goes out. The main issue with TweetDeck is its ability to schedule and post video content.