Zoho Mail

Score9.2 out of 10

107 Reviews and Ratings

What is Zoho Mail?

Zoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.

Categories & Use Cases

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End-to-End Encryption
In end-to-end encryption the data is encrypted on the sender's system or device and only the recipient is able to decrypt it
Category average: 8.2
Anti-malware
Anti-malware is a type of software program designed to prevent, detect and remove malicious software
Category average: 8.8
Management Tools
Management tools include administrator dashboards, reports, etc.
Category average: 8.4

Data Loss Protection
A set of tools and processes used to ensure that sensitive data is not lost, misused, or accessed by unauthorized users.
Category average: 7.7
Threat Detection
Threat protection defend against sophisticated malware or hacking-based attacks targeting sensitive data.
Category average: 8.5
Sandboxing
Sandboxing is a software management strategy that isolates applications from critical system resources and other programs providing an extra layer of security
Category average: 7.6

Most Frequent Users

Top 3 industries using Zoho Mail.

Based on HG Insights installation data

View all Reviews

#1 most frequent

Professional, Scientific, and Technical Services

21.2%

22 installations of 104

#2 most frequent

Educational Services

4.8%

5 installations of 104

#3 most frequent

Manufacturing

4.8%

5 installations of 104

Vijay Dwivedi View profile

Director in Information Technology at SysAssist IT Solution Private Limited (1-10 employees)

Use Cases and Deployment Scope

When we started our organization [...] (two years back), obvious question came to both directors that Which mail provider will go for? After research for one week, we finalized that we will go for Zoho Mail. Reason is that trust they earned over the years by providing services to different segments of commercial organizations.

Pros

What they do is separate Notifications from the Inbox
Spam detections and seperate Newsletters

Cons

Every software providers always needs to improve their services based on customer feedback
One area where i feel is that their Mobile versions needs to be better as compare to their desktop/web version

Return on Investment

The price factor is on higher side and specially for startups like us

Usability

Alternatives Considered

ADN Email

Other Software Used

Postman, Android Studio, Jaspersoft Community Edition

Robin Sands View profile

CEO in Corporate at Link4 Cloud (11-50 employees)

Use Cases and Deployment Scope

We use Zoho Mail as our main email client. It works well. Great reminders. Can get alerts if required. Integrated Calendar. All the usual things. There is a desktop app that allows you to keep working even when you are offline - as well as the browser version (which is essentially the same UI). I can recommend it.

Pros

Groups conversations together
Seamless calendar integration
Very quick to launch
Manage several email accounts from one screen

Cons

It does allow for notifications for various things, but I am not sure where to turn them all off
It only counts to 9 the unread email alert, then says 9+
Overall I don't think there is much they need to work on.

Return on Investment

We have several email accounts for a low cost
Easy to train new staff on the system
Some confusion exists over Zoho One accounts and what is included

Usability

Alternatives Considered

Outlook4Gmail

Other Software Used

Zoho Calendar, Microsoft Edge, Slack

Vipul Yadav View profile

SEO Executive in Marketing at NMG Technologies (51-200 employees)

Use Cases and Deployment Scope

I have created a free account there for a client there are no issues while setup but in reflecting records to hosting and getting verified it take 2 days overall I didn't face any issues while using the mail and managing the client account and the greatest thing in Zoho this is free.

Pros

Its easy to use in Mobile
A fresher can easily use
Super admin pannel is also easy to use

Cons

No 1. in uploading appearance
No 2. Signatures option
No 3. when we copy paste there are major errors that we have to fix before sending so it takes double the time

Return on Investment

as is said before i have not taken paid version of Zoho
but for my use i have not seen any issues and no glitch

Alternatives Considered

Outlook4Gmail

Other Software Used

Google Analytics, Google Meet, AwsQuality Salesforce Services

Tribett Requena View profile

Operational and Commercial Manager in Corporate at Todo Digital (1-10 employees)

Pros

Set up your domain to have a professional account
Administration and management of information through cards and labels

Cons

When receiving an email with images that are not displayed automatically, you have to activate this function manually. It is a bit uncomfortable, I would prefer that it be activated automatically
The filter to search for information is not very accurate and unfriendly
The way to manage the storage capacity and to buy more space for the mail is not very friendly

Return on Investment

It has a direct impact on the commercial communications of the company since with this application we send the economic proposals for services.
Thanks to the fact that we can configure our corporate domain and a signature, we show a corporate professional image.
Allows you to manage and store internal and external communications

Other Software Used

Bitrix24, QuickBooks Online, Microsoft Excel

Tommy Parker View profile

Management Consultant in Information Technology at Westinghouse Electric Company (10,001+ employees)

Pros

I really like that there is a free version in which a single user can be created. It is really useful because it allows you to evaluate each characteristic of the service without having to buy it.
I also really like the visual aspect of the inbox, which is partially customizable. Because you can make small changes such as changing the color, the language, and among other things.

Cons

One of the biggest problems zoho mail has. It is that MX, SPF and DKIM records are never perfectly placed the first time you try to configure them. Whether you do them manually or automatically, something unexpected always happens.
Another negative aspect of this service. Is that when you receive a message with some type of image incorporated, it is not displayed correctly and a notification appears within the email that says Show now once you activate them is that the image is displayed correctly. I would like it to be activated automatically instead of manually. Although it is a minor problem.

Return on Investment

The most positive aspect that we have noticed after investing in this service. It is that now we have a better visual appearance and greater credibility with our customers and business partners.

Alternatives Considered

MailsDaddy

Other Software Used

Zoho CRM, Pipedrive, Kudos

Zoho Mail

What is Zoho Mail?

Categories & Use Cases

Media

Zoho Mail Key Features

Top Performing Features

End-to-End Encryption

Anti-malware

Management Tools

Areas for Improvement

Data Loss Protection

Threat Detection

Sandboxing

Who Buys & Uses Zoho Mail

Most Frequent Users

Professional, Scientific, and Technical Services

Educational Services

Manufacturing

Most Frequent Users

Small Businesses

Mid-sized Companies

Enterprises

Most Frequent Users

United States of America

India

Canada

Most Frequent Users

IT

Marketing

Engineering

Zoho Mail Reviews

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Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

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Other Software Used

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Other Software Used

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Alternatives Considered

Other Software Used

Zoho Mail Alternatives