Zoho People Reviews and Ratings

Rating: 8.9 out of 10

Score

8.9 out of 10

Community insights

TrustRadius Insights for Zoho People are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Time Tracking Capabilities: Reviewers generally liked the ability to clock in and out within the app, indicating that it was easy for them to manage their timesheets.

Attendance & Payroll Tracking: Some reviewers found the Attendance Tracker & Payroll Tracker useful for efficient management of employee attendance and payroll, including tracking employee leave. They appreciate how these trackers simplify administrative processes and ensure accurate record-keeping, leading to smoother operations and reduced errors in managing workforce-related data.

Employee Management Modules: Users value the modules for managing leaves, KRAs, competencies, and skillsets as valuable features for evaluating employee performance. These modules offer comprehensive insights into individual employee development and progress within the organization, enabling managers to make informed decisions about talent development strategies and resource allocation.

Reviews

11 Reviews

Easy to monitor working hours and leave management

Rating: 8 out of 10

Incentivized

November 22, 2024

Use Cases and Deployment Scope

We use Zoho People as a self service HR tool that helps streamline administrative processes. It allows employees to independently manage and monitor their leaves, holidays, working hours, attendance and compensatory hours which reduces the need to contact the HR for these updates. This saves time and makes record keeping easier.

Pros

Easy leave management - It simplifies leave requests which allows employees to view their leave balances, holidays and apply for leaves directly from the app
Accurate time tracking - It efficiently tracks employees working hours, overtime or compensatory hours which helps keep a detailed record
Automated notifications and reminders - It sends automated reminders for check in/out, leave approvals, attendance regularization and other important updates
Comprehensive HR analytics

Cons

Check in and GPS issues - The app sometimes struggles with location detection during check-in which delays logging in
Limited offline access - Zoho People should have had an offline functionality making it difficult for employees to check in or log hours when internet connection is an issue
Clunky user interface - I personally find the interface bit too cluttered which makes navigation difficult

Likelihood to Recommend

Zoho People is well suited for organizations where they need a self service HR tool for tasks like attendance, leave management and time tracking. It is perfect for offices where employees like to work independently and benefit from easily accessing and managing their own HR records.

But it is less suitable where internet is an issue or GPS is unavailable which makes the process of check-in/check-out frustrating.

Verified User

Employee in Information Technology (11-50 employees)

Vetted Review

3 years of experience

Zoho People is Amazing

Rating: 10 out of 10

Incentivized

November 15, 2024

Use Cases and Deployment Scope

Zoho People is a HRM software that helps our organisation to track employees records their leaves, time tracking, leave approvals and regularisation and birthday celebrations. Also, we can add newsletters, company policies, amendments etc. In our organisation we also use this software add trainings material here and for announcements as well. Moreover, You can also check employee performance here and employee can also self-appraised their annual appraisals which can be reviewed and changed by the management.

Pros

Leave Tracking
Time Tracking
Employee Records
Regularisation and Approval
New Era HRMS

Cons

Training
Customer Support
Bit our pricy

Likelihood to Recommend

If i talk about my organisation and my personal experience Zoho People is perfectly fits on our organisation and we are servicing sector and timely provide services to our client is our main motive and Zoho People helps us in this regards by providing time tracking and leaves trackings of the employees. However, Zoho People vault is little bit pricey.

Hammad Khan

Tax Accountants in Finance and Accounting at Mayatax (201-500 employees)

Vetted Review

2 years of experience

Verified on LinkedIn

Zoho's Happy Customer

Rating: 8 out of 10

Incentivized

December 7, 2023

Use Cases and Deployment Scope

Zoho People is the HRMS software. Here, in our organization we track employees leaves, attendances, timesheet using Zoho people. It's very easy and user friendly. Employees birthdays, people who're all newly hired everything will be displayed to people. And there is a chat box integrated with this software so we can easily connect to people.

Pros

Dashboard thing
Fetch accurate location for Check-In and Out
In-app notification for clock-in and out

Cons

Dark mode can be implemented.

Likelihood to Recommend

For a business requirement, I had a situation to connect with my higher authority. At that moment, I was able to fetch his contact number form the Zoho and easily contacted him. You can also check the whole organization's hierarchy start from CEO to the Ground level employee. And most importantly, Reminding me to clock-out. Most of the time, I'll set an alarm for the clock-out thing but with the help of the In-app notification it helps and works.

Nandhakumar Sureshbabu

Software Engineer in Information Technology at Xebia (1001-5000 employees)

Vetted Review

2 years of experience

View profile

I recommend Zoho People for the people

Rating: 10 out of 10

Incentivized

January 4, 2023

Use Cases and Deployment Scope

We use Zoho People on a large scale. Where we keep track of the progress of one individual. We can monitor the progress of a peers USing PMS, set up monthly & quarterly goals, and review and rate the goals. It also keeps track of many other things like attendance, Log-ins & outs, it is a very effective ticketing tool as well.

Pros

Performance Management
Ticketing
attendance

Cons

Project management
Task management

Likelihood to Recommend

With a large-scale company, we can keep track of our peers & maintain a hierarchy within a span of control.

Muneeb Bhat

Recruitment Professional in Professional Services at iQuasar, LLC (201-500 employees)

Vetted Review

6 years of experience

View profile

A Multitasking Software that Reduces lot of Gaps in Employee Management

Rating: 10 out of 10

Incentivized

July 5, 2022

Use Cases and Deployment Scope

Zoho People is something that helps us a lot in our daily business activities. Back in 2020 when I am working with the "Workhurs" everything was good before Covid and we have an opening for a lot of positions at that time, We are unable to hire the 4 - 5 suitable candidates even though they are good, the only reason is they are unable to relocate to the Job location. Covid happened and everything was made Remote for us, We started our remote journey and I personally felt a lot of issues in handling my team, the biggest problem we faced over there is communication and the proper structure of the remote work environment. Then we come up with this Zoho People which has some unique features of Remote working setup where we can get the attendance and pay roll and even more features which helped us a lot. Not only these we used Zoho Cliq, Zoho CRM, Zoho Meeting, and a lot more Zoho one products during work hours. I moved to another organization now and I found these guys also using Zoho over here.

Pros

Attendance Tracker & Pay Roll Tracker
Time Tracker & Teams Info
Announcements for Entire team in one place
Performance Tracker
IN & Out Timings

Cons

Chat or Video call option in the same Zoho People.

Likelihood to Recommend

Zoho People is well suitable in both Remote & work location setups, It will reduce the time for senior management to track their attendance and other activities. It helps a lot in getting the info of their colleagues. Able to request for leave and get approval at the same place and the interesting thing is no need to note it down as it will automatically fall to the respective employee's attendance tracker. It is well useful in remote settings. This is the problem we faced and Zoho People is the solution for us.

Verified User

Program Manager in Marketing (51-200 employees)

Vetted Review

2 years of experience

Zoho People Review by Waheed Ensari

Rating: 7 out of 10

Incentivized

May 13, 2022

Use Cases and Deployment Scope

I have clients from different in different locations and we use Zoho People as online Human Resource Management System to manage employees (our and that of our clients). Zoho People is designed to manage employee for small companies where we can access all employee data and manage their leaves, performance, customized roles

Pros

We can manage employee leaves with central approval system
With Zoho People we can manage KRAs, Competencies, and Skillsets! With the help of these modules we are able to asses employee performance evaluation.
We can easily manage employee database

Cons

There must be multiple organizations and line managers for each company separately managed
Frequently used features must be added to an easy menu automatically for ease of access
HR Analytics needs improvement

Likelihood to Recommend

Its easy to use and easy to set up mainly for small companies with complex HR management issues! Suited for companies/ organizations who need to manage leaves, attendance, time sheets and employee onboarding, all in one place. The Zoho People App allow us to use the application on handheld devices easily and freely

Muhammad Waheed Ensari

Director Training and Consultancy in Finance and Accounting at BeSpoke Consulting and Training (1-10 employees)

Vetted Review

1 year of experience

View profile

Founder/CEO

Rating: 10 out of 10

Incentivized

December 1, 2021

Use Cases and Deployment Scope

In our organization, we use Zoho People to manage all of our employees' schedules and coordinate department meetings.

Pros

Zoho People is an exceptional software to improve the effectiveness of your team's communication.
Easy check-in for my team, Seamless Trackers for Leave, Time, Attendance, Performance.
Compensation and many others.

Cons

Wish notifications were also sent to my email.
I an option to select which aspects you would like to receive email notifications on.

Likelihood to Recommend

Scenario 1: If you have to schedule meetings across time zones, then Zoho People would be the tool for you because it can help you identify convenient times for all the people involved. A good solution for managing, automating, and increasing the productivity of your staff. Scenario 2: Not useful if you're working alone and you don't have a team to work with and manage.

Vuyile Mthethwa

Founder/CEO in Corporate at Happy Hope Dweller (1-10 employees)

Vetted Review

1 year of experience

View profile

Streamlined HR with plenty of additional Resources

Rating: 9 out of 10

Incentivized

September 27, 2021

Use Cases and Deployment Scope

Zoho People is used in our Human Resources Department, managing about 15 employees in total. The system is only accessible to a few people and helps to keep all employee files in one space. This cloud based HRMS also helps to ensure access to information from a distance with Covid-19.

Pros

Data Management- It's useful to have all data related to HR in one space, especially using the cloud. Separating data into relevant categories also makes administrative work a breeze.
Employee Resources- Having a central place for employees to reach out to HR is ideal.
Customization- Creation of forms is especially useful for a growing business.
Integration- Integrates well with other systems.

Cons

Customer Support- Occasionally support response to questions can take a bit to get to the root issue, which can be frustrating from the technical side of running the system. However, the 24/7 availability is great.
Onboarding Features- Could use some improvements. Not as expansive as other Zoho People features.

Likelihood to Recommend

Zoho People is very well suited to larger companies or companies that are working partly or exclusively online. It can take the place of your time-tracking systems which is a cost and time-saver since all information is in one, integrated place. If you have an HR team that prefers old-school paper tracking or if you have a smaller team this may not be a necessary system for you.

Laura Samoisette, LEED AP, WELL AP

Energy Efficiency Program Coordinator in Professional Services at Resilient Buildings Group, Inc. (11-50 employees)

Vetted Review

1 year of experience

View profile

A Reliable and Easy-to-Implement Human Resource Management Platform

Rating: 10 out of 10

Incentivized

September 13, 2021

Use Cases and Deployment Scope

Zoho People has been a reliable human resource management software that allows us to manage all our employees in one platform.

It solves our workforce management issues because it allows us to store employees' data. We use it to manage attendances, leaves, and other issues concerning our workers. Therefore, it has been a very helpful software to our company.

Pros

Performance appraisal management.
Leave management.
Attendance management.
Timesheet management.
Reports integration.

Cons

The only problem I have with Zoho People is the slow support team. The support team takes too long to provide solutions or to answer questions.

Likelihood to Recommend

Zoho People has been an amazing tool for us because it helps us in automating employee management.

Moreover, Zoho People is an excellent tool when it comes to tracking our employees' attendance and time. Therefore, it has been a helpful human resource management platform for our company. All its features suit us.

Patrick Herrera

Social Media Marketing Specialist in Marketing at Wells Fargo (1001-5000 employees)

Vetted Review

3 years of experience

View profile

Zoho People - Could Be Better

Rating: 6 out of 10

Incentivized

April 13, 2021

Use Cases and Deployment Scope

Zoho People is used as an auxiliary HR platform by our company. Although we would love to have Zoho People be our primary and sole HR platform, there are still some holes and UX issues that are preventing us from doing so.

Pros

Keeps employee info organized
Cool help/support ticket function
Potential for a lot of really cool employee data

Cons

Time off importing/functionality is difficult to navigate
Hiring/onboarding is not great at all
Overall UX is confusing

Likelihood to Recommend

If you have a really small company and don't have a ton of HR needs, Zoho People works well. Otherwise, you'll need a more in-depth/robust HR platform like Zenefits to take care of everything you need.

Verified User

Administrator in Marketing (11-50 employees)

Vetted Review

2 years of experience

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Reviews and Ratings

A Multitasking Software that Reduces lot of Gaps in Employee Management

Rating: 10 out of 10

Incentivized

July 5, 2022

Use Cases and Deployment Scope

Pros

Attendance Tracker & Pay Roll Tracker
Time Tracker & Teams Info
Announcements for Entire team in one place
Performance Tracker
IN & Out Timings

Cons

Chat or Video call option in the same Zoho People.

Likelihood to Recommend

Verified User

Program Manager in Marketing (51-200 employees)

Vetted Review

2 years of experience