Zoho Recruit Reviews and Ratings

Rating: 7.3 out of 10

Score

7.3 out of 10

Community insights

TrustRadius Insights for Zoho Recruit are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Great Integrations: Users have praised the excellent integrations of Zoho Recruit, highlighting its seamless compatibility with multiple job boards. The ability to connect with different platforms has been instrumental in expanding the reach of job postings and simplifying the recruitment process.

Customizable Software: Many users have found Zoho Recruit to be highly customizable, allowing them to tailor the software extensively to suit their specific recruitment needs. This flexibility has enabled users to create a personalized experience and optimize their hiring processes efficiently.

Affordable Pricing: Users appreciate the modest pricing of Zoho Recruit, particularly emphasizing the free version that offers robust features compared to other alternatives. The cost-effectiveness of the software coupled with its functionality has made it a valuable tool for various organizations.

Reviews

38 Reviews

Quick and easy for small teams

Rating: 8 out of 10

Incentivized

July 7, 2025

Use Cases and Deployment Scope

We used it as an applicant tracking system (ATS) to manage job applicants as they moved through the process of recruitment.

Pros

Automatically extracts applicant information from a CV
Manages applicants' various stages in the process

Cons

Overall user interface is confusing at times
Sometimes the automatic extraction of applicant information is glitchy

Likelihood to Recommend

It is well suited to a small team who recruits less frequently. It would not be ideal for the HR/P&C team in a larger firm.

Paul Zubrinich

CMO in Marketing at Optalert (10,001+ employees)

Vetted Review

1 year of experience

Zoho Recruit Review

Rating: 7 out of 10

Incentivized

June 25, 2024

Use Cases and Deployment Scope

Good Sourcing tool and social media posting tool with the enterprise license. We are a small agency (2 recruiter)and so the cost for enterprise license isn't great but the enterprise license is the license we need.

Pros

Job postings on Google search is awesome
Streamlined parsing of resumes
Boolean Key word Sea h
Folder Sharing with the application is great

Cons

Pricing needs to be adjusted, have more flexibility with options.
Sometimes the custom "From Address" gets spammed out of candidate emails.
Custom reporting is difficult and complicated to use

Likelihood to Recommend

It's great yo have one application do so much, especially contact management and boolean searches.

Verified User

Consultant in Human Resources (1-10 employees)

Vetted Review

2 years of experience

It will make your recruitment process immediately better.

Rating: 10 out of 10

Incentivized

November 4, 2022

Use Cases and Deployment Scope

We recently started using Zoho recruit for all of our applicant/candidate requirements and its been fantastic. The interface is excellent and really easy to use. I love that I can just upload an excel file of candidates and it can parse all of that data to automatically create the candidate details inside the system. We also use its integration with ZipRecruiter and Monster for candidate searches. I also liked that the hiring pipeline was very customizable so we could use it to fit our use case specifically.

Pros

Great integrations. Works with multiple job boards.
Very good import capability, can parse data from our uploads in excel format.
Clean interface, it didnt take us long to learn how to use it.
Very customizable. You can set it up to work the way you want it to.

Cons

I can never get the mobile app to work properly, it just crashes constantly on my Android
Sometimes one of my integration will stop working and I will have to disconnect and reconnect.

Likelihood to Recommend

The pricing makes it suitable for teams of all sizes. So if you are in the recruitment business and want to upgrade from Google sheets or excel to track and manage candidates, this is an excellent option. The free version/trial is also very viable and I would recommend you try that before you commit. But really the pricing alone makes it work for teams of all sizes.

Verified User

Team Lead in Human Resources (11-50 employees)

Vetted Review

1 year of experience

Zoho, why waste company time; when you could be making more dime!

Rating: 10 out of 10

Incentivized

October 28, 2022

Use Cases and Deployment Scope

My business locates Natural Gas for all of the north western portion of Indiana probably about a 3 hour x 3 hours driving distance span and only have 1 HQ office and 1 in construction spaced out to support our company. With that comes the complications of having to hire people hours away from us that will be reliable and able to perform their job duties in their area of the state without meeting with other employees face to face for days to weeks. Since we are not able to travel most of our applicants due to this using this software allows us to pull applications from all the cities hours away that are expanding and sort and borrow down a select list for each location based on skills and key component's that we select AND it even streamlines the process by after they are selected then going ahead and helping both us and them connect, set up and interview, and even onto the hiring process all in one package without even needing to meet face to face or worry about making appointments and taking extra company time to do a lot of the hiring process.

Pros

Having both ATS & CRM in the same software allowing hiring professionals to make it more personal while allowing them to fully guide every step.
Modest pricing great for smaller growing businesses to begin with especially with a free version that provides more than what a lot of others provide without paying extra.
Zoho is known for top notch support and customer service especially after their explosion in 2016. They also provide 24/5 customer support for any shift at any company Monday - Friday.
The software is very small business friendly considering other alternatives however, even for enterprises that can afford their higher tiers they bring a substantial amount of add-ons for aswell.

Cons

The amount of storage available for the software in the free version can be very limiting especially for a business that's needing to grow but hasent chosen to pay for a software yet or is simply trying to see what software will scale best with their business it really.limits that ability.
Having to pay extra for specific add-ons even with some of their paid tier's such as mass emails, API calls, or a designated client portal is kind of a let down. However, with a software that streamlines from beginning to end in one package I understand their decision for that.
There are some aspects of the software such as the career site for your employees that is not available or only has limited features based on the paid level that you currently have. This is disappointing to me due to the amount of add-ons that have to be paid for even if your an enterprise with their highest paid tier, I feel they could integrate some of those add-ons in exchange for allowing lower level tiers to be able to have full access to those certain features of the sites.

Likelihood to Recommend

With the business I am in I have to be able to search and reach potential candidates from hours away due to the scope of the contract we have covering a solid couple hundred sq. miles of the state; so being able to have a software that can search, sort, rank, and suggest candidates without having to spend ours of time or driving hours for an interview I can connect with one person and make a decision and have the software there for them and send an email or two with the steps and instructions and 5 minutes later be doing the same for another candidate hours away without even needing to leave the office or even from home and knowing that I'm able to monitor and adjust the steps or make adjustments along the way and being able to trust that it is choosing quality candidates and able to help me hire the right people to do my job to keep my contractors and homeowners safe is amazing for our business.

Verified User

Employee (501-1000 employees)

Vetted Review

Reseller

4 years of experience

Best ATS platform for Small and mid sized business for managing recruitment.

Rating: 8 out of 10

Incentivized

October 28, 2022

Use Cases and Deployment Scope

Zoho Recruit is the best ATS platform developed for mid and small-sized companies. It will help us to source candidates from all integrated platforms and track and hire the best candidates. You can customize everything in Zoho as per your convenience, and you can get reports for everything.

Pros

CRM
Emailing
Inbound Marketing tools.
Invoicing tools.

Cons

Support is not that much good.
It's not too much mobile friendly.

Likelihood to Recommend

Whenever we can get any requirement, it will get posted on the connected job websites automatically. It's easy for us to Manage all the applicants from one system. We can shortlist and schedule the interviews for the best candidates. And Onboarding is also done using the Zoho Recruit platform. It's the best platform for us, and we love it.

Arun Kumar

Recruitment Specialist in Human Resources at American business solutions Inc (51-200 employees)

Vetted Review

1 year of experience

We did not make recruitment - Zoho Recruit did it for us.

Rating: 10 out of 10

Incentivized

October 20, 2022

Use Cases and Deployment Scope

We used Zoho Recruit primarily to automate all recruitment processes, data management, candidates, and employee profile management. It was really useful as we worked with employees worldwide, and we had a lot of profiles, CVs, test documents, and others that were managed with automatization. We had no cooperation with any recruiting agencies and used our own HR department, so Zoho Recruit was easy to implement and to use with high efficiency.

Pros

Find potential candidates.
Automatization of HR management.
Data collection and featuring according to our parameters.

Cons

Ukrainian language was not available.
Everything else was well-done.
Anything to add.

Likelihood to Recommend

As we were an IT digital marketing company, we had rather quick growth, and our HR department was searching for different types of employees. For us, Zoho Recruit was useful for declining irrelevant candidates without spending time with HR managers; everything was made automatically. That was very useful as there was no need to look into irrelevant candidates' CVs.

Verified User

Team Lead in Sales (11-50 employees)

Vetted Review

1 year of experience

Excellent low-cost CRM/ATS

Rating: 10 out of 10

Incentivized

April 28, 2022

Use Cases and Deployment Scope

We use Zoho Recruit as our standalone ATS/CRM for both business development, client management and everything candidate related. Zoho Recruit takes care of everything for us in a nice, neat package that also happens to be cost effective.

Pros

Cost Effective
User Friendly
Robust

Cons

Interface can be a bit clunky
Wish some reporting tools were more robust

Likelihood to Recommend

Zoho Recruit isn't as well suited as say Loxo which has a little bit more robust candidate management tools and is more user friendly. Zoho Recruit however is very well suited in terms of cost effectiveness. It's very difficult to beat the price point.

Chris Drew

President in Corporate at Drew Executive Search Inc (1-10 employees)

Vetted Review

4 years of experience

Excellent Recruiting Software

Rating: 10 out of 10

March 22, 2022

Use Cases and Deployment Scope

Excellent Recruiting Software Zoho Recruit meets our recruiting needs in a very unique way. We were able to customize the features the way we want and it automates processes for the organization. It's very easy. It navigates well. Self-explanatory. Even for a computer dummy. It would be perfect if a Romanian translation was available.

Pros

It's very easy.
It navigates well.
Self explanatory.

Cons

Translation to Romanian is not available.

Likelihood to Recommend

Zoho Recruit meets our recruiting needs in a very unique way. We were able to customize the features the way we want and it automates processes for the organization. Prompt assistance.

Teodora Parasca

Recruiter in Human Resources at BesGroup (1-10 employees)

Vetted Review

Zoho Recruit - Great recruiting product

Rating: 7 out of 10

Incentivized

September 21, 2021

Use Cases and Deployment Scope

We love using Zoho Recruit because it integrates perfectly with other Zoho products and is super easy to use. Because most of our team uses other Zoho products, they also use Recruit and were able to pick up this tool relatively easily since it is very intuitive like most other Zoho products.

Pros

Intuitive to use - things are easy to find and to make sense of.
The pricing is fair.
Integrates with other Zoho products.

Cons

Support could be better for this product.
Mobile system needs to be improved.
More ways to be able to visualize the pipelines.

Likelihood to Recommend

Definitely a great product if you use other Zoho products. If not, there may be better options out there for you to use. Either way, I would still recommend this product.

Verified User

Strategist in Marketing (11-50 employees)

Vetted Review

1 year of experience

It's a Go Go for Zoho!

Rating: 8 out of 10

Incentivized

September 10, 2021

Use Cases and Deployment Scope

Zoho Recruit is a platform used to help get job applicants. Usually it's tiered to small/medium size businesses or organizations but within our large organization (10,000 + employees) we found use for this tool within different divisions as it's easy to use, has a great user interface, and has allowed for our process for recruiting to really be streamlined.

Pros

Very simple user-interface.
Database management is well organized.
Background screening is key.
Applicant tracking is great.

Cons

Lack of external facing customer portals.
More elaborate customization of pipelines.
Greater range of email templates.

Likelihood to Recommend

It's a great tool to accomplished your ABC's of recruiting and candidate tracking. The user interface has helped many divisions utilize the tool which has not been a negative change management experience, and the cost is affordable and well priced for the tools you're receiving. Zoho Recruit's customer support is also fantastic which helped a lot in our configuration process.

Verified User

Analyst in Information Technology (10,001+ employees)

Vetted Review

2 years of experience

Loading Reviews List....

Home
,
Applicant Tracking
,
Zoho Recruit
,
Reviews and Ratings

Zoho, why waste company time; when you could be making more dime!

Rating: 10 out of 10

Incentivized

October 28, 2022

Use Cases and Deployment Scope

Pros

Having both ATS & CRM in the same software allowing hiring professionals to make it more personal while allowing them to fully guide every step.
Modest pricing great for smaller growing businesses to begin with especially with a free version that provides more than what a lot of others provide without paying extra.
Zoho is known for top notch support and customer service especially after their explosion in 2016. They also provide 24/5 customer support for any shift at any company Monday - Friday.
The software is very small business friendly considering other alternatives however, even for enterprises that can afford their higher tiers they bring a substantial amount of add-ons for aswell.

Cons

The amount of storage available for the software in the free version can be very limiting especially for a business that's needing to grow but hasent chosen to pay for a software yet or is simply trying to see what software will scale best with their business it really.limits that ability.
Having to pay extra for specific add-ons even with some of their paid tier's such as mass emails, API calls, or a designated client portal is kind of a let down. However, with a software that streamlines from beginning to end in one package I understand their decision for that.
There are some aspects of the software such as the career site for your employees that is not available or only has limited features based on the paid level that you currently have. This is disappointing to me due to the amount of add-ons that have to be paid for even if your an enterprise with their highest paid tier, I feel they could integrate some of those add-ons in exchange for allowing lower level tiers to be able to have full access to those certain features of the sites.

Likelihood to Recommend

Verified User

Employee (501-1000 employees)

Vetted Review

Reseller

4 years of experience